My CD drive wont change to region 2 again even though i have 1 change left, any ideas?

My mac wont change the region code from 1 to 2 and every time i try to set the region even after i have unlocked it and click change the window with the map just closes and nothing happens and when i try again the region is still stuck on 1, but it says i still have one change left

I see that no one knows the answer to this question, or prepaid customers don't get Verizon customer service help unless they dial an 800 number. I will post the outcome when I switch my current phone out and activate the new one. I don't hate Verizon or I wouldn't activate a new phone to their service, so even if I don't get the outcome that I want, I will just post what the process was like.
I think it will be easy, but they probably will require another payment even though my next payment isn't due until the 12th. I'm not a pessimist, nor do I go around complaining on discussion boards. I just feel that if they weren't going to charge me, a customer service agent would have gladly replied. I still think prepaid is the way to go, and I've never had problems with Verizon, so if I do get charged, I will use my experience to help other customers.

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    Path:            /Applications/iWeb.app/Contents/MacOS/iWeb
    Identifier:      com.apple.iWeb
    Version:         3.0.2 (302)
    Build Info:      iWeb-4890000~67
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    Crashes Since Last Report:           1
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    Crashed Thread:  0
    Thread 0 Crashed:
    0   com.apple.iWeb.sfarchiving              0x006fa19e -[SFAXMLUnarchiver(SFAInternal) setIndexXml:] + 78
    1   com.apple.iWeb.sfarchiving              0x006f8bcc -[SFAXMLUnarchiver initFromPath:indexLocator:dataManager:uidNamespace:] + 604
    2   com.apple.iWeb.sfarchiving              0x006f8888 -[SFAXMLUnarchiver initFromPath:indexFilename:dataManager:uidNamespace:] + 248
    3   com.apple.iWeb.sfarchiving              0x006f7b8f -[SFAXMLUnarchiver initFromPath:indexFilename:dataManager:] + 111
    4   com.apple.iWeb                          0x00022311 0x1000 + 135953
    5   com.apple.iWeb                          0x00011daa 0x1000 + 69034
    6   com.apple.iWeb                          0x00010b08 0x1000 + 64264
    7   com.apple.iWeb                          0x0001652a 0x1000 + 87338
    8   com.apple.iWeb                          0x000147cd 0x1000 + 79821
    9   com.apple.Foundation                    0x95d4432b -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1115
    10  com.apple.Foundation                    0x95d978e8 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
    11  com.apple.iWeb                          0x0016c637 0x1000 + 1488439
    12  com.apple.iWeb                          0x0016c3cd 0x1000 + 1487821
    13  com.apple.iWeb                          0x00165ca3 0x1000 + 1461411
    14  com.apple.iWeb                          0x00165362 0x1000 + 1459042
    15  com.apple.iWeb                          0x0016396d 0x1000 + 1452397
    16  com.apple.iWeb                          0x00140cb2 0x1000 + 1309874
    17  com.apple.iWeb                          0x0023aade 0x1000 + 2333406
    18  com.apple.iWeb                          0x0023ab4d 0x1000 + 2333517
    19  com.apple.iWeb                          0x0023839f 0x1000 + 2323359
    20  com.apple.AppKit                        0x905f4e8f -[NSApplication sendAction:to:from:] + 112
    21  com.apple.sf.sfapplication              0x005fe794 -[SFAppApplication sendAction:to:from:] + 610
    22  com.apple.AppKit                        0x906a3b64 -[NSMenu performActionForItemAtIndex:] + 493
    23  com.apple.AppKit                        0x906a3869 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 220
    24  com.apple.AppKit                        0x906804ba AppKitMenuEventHandler + 6608
    25  com.apple.HIToolbox                     0x97aec13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
    26  com.apple.HIToolbox                     0x97aeb57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
    27  com.apple.HIToolbox                     0x97b07ecc SendEventToEventTarget + 52
    28  com.apple.HIToolbox                     0x97b3c1e7 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 411
    29  com.apple.HIToolbox                     0x97b62959 SendMenuCommandWithContextAndModifiers + 59
    30  com.apple.HIToolbox                     0x97b62914 SendMenuItemSelectedEvent + 134
    31  com.apple.HIToolbox                     0x97b6282a FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long, unsigned char) + 162
    32  com.apple.HIToolbox                     0x97b3f494 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 640
    33  com.apple.HIToolbox                     0x97b3ee7f _HandleMenuSelection2 + 383
    34  com.apple.HIToolbox                     0x97b3ecf3 _HandleMenuSelection + 53
    35  com.apple.AppKit                        0x905bce67 _NSHandleCarbonMenuEvent + 244
    36  com.apple.AppKit                        0x90523bc2 _DPSNextEvent + 1918
    37  com.apple.AppKit                        0x90522f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    38  com.apple.AppKit                        0x9051bf9f -[NSApplication run] + 795
    39  com.apple.AppKit                        0x904e91d8 NSApplicationMain + 574
    40  com.apple.iWeb                          0x0000b5f3 0x1000 + 42483
    41  com.apple.iWeb                          0x00003812 0x1000 + 10258
    Thread 1:
    0   libSystem.B.dylib                       0x90d2234e __semwait_signal + 10
    1   libSystem.B.dylib                       0x90d4cccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.JavaScriptCore                0x942d2d58 ***::TCMalloc_PageHeap::scavengerThread() + 824
    3   com.apple.JavaScriptCore                0x942d2d8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
    4   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    5   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 2:
    0   libSystem.B.dylib                       0x90d2234e __semwait_signal + 10
    1   libSystem.B.dylib                       0x90d4cccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.ColorSync                     0x962343c8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
    3   com.apple.ColorSync                     0x96246d4e CMMConvTask(void*) + 54
    4   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    5   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                       0x90d2234e __semwait_signal + 10
    1   libSystem.B.dylib                       0x90d22116 usleep$UNIX2003 + 61
    2   com.apple.AppKit                        0x90589bf1 -[NSUIHeartBeat _heartBeatThread:] + 2042
    3   com.apple.Foundation                    0x95d43dfd -[NSThread main] + 45
    4   com.apple.Foundation                    0x95d439a4 __NSThread__main__ + 308
    5   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    6   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x90d2234e __semwait_signal + 10
    1   libSystem.B.dylib                       0x90d4cccd pthread_cond_wait$UNIX2003 + 73
    2   libGLProgrammability.dylib              0x969b5b32 glvmDoWork + 162
    3   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    4   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x90d1b166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90d2295c mach_msg + 72
    2   com.apple.CoreFoundation                0x9805ae7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation                0x9805bb04 CFRunLoopRun + 84
    4   com.apple.iLifeMediaBrowser             0x952dfd0e -[ILMediaBrowserPathWatcher(FSEvents) iLMBPathWatcherRunLoop] + 862
    5   com.apple.Foundation                    0x95d43dfd -[NSThread main] + 45
    6   com.apple.Foundation                    0x95d439a4 __NSThread__main__ + 308
    7   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    8   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x90d4b8c6 kevent + 10
    1   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    2   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                       0x90d6a60a select$DARWIN_EXTSN + 10
    1   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    2   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                       0x90d2234e __semwait_signal + 10
    1   libSystem.B.dylib                       0x90d4cccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.QuartzCore                    0x97646a09 fe_fragment_thread + 54
    3   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    4   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib                       0x90d1b1ae semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x90d22c85 pthread_mutex_lock + 569
    2   com.apple.Foundation                    0x95d49673 -[NSLock lock] + 67
    3   SFWordProcessing                        0x00f4a952 -[SFWPSpellThread pRun:] + 224
    4   com.apple.Foundation                    0x95d43dfd -[NSThread main] + 45
    5   com.apple.Foundation                    0x95d439a4 __NSThread__main__ + 308
    6   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    7   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                       0x90d1b166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90d2295c mach_msg + 72
    2   com.apple.CoreFoundation                0x9805ae7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation                0x9805baa8 CFRunLoopRunInMode + 88
    4   com.apple.CFNetwork                     0x923f318c CFURLCacheWorkerThread(void*) + 388
    5   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    6   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                       0x90d2234e __semwait_signal + 10
    1   libSystem.B.dylib                       0x90d4cccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.JavaScriptCore                0x941276b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    3   com.apple.WebCore                       0x92e7c77c WebCore::LocalStorageThread::threadEntryPoint() + 188
    4   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    5   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 12:
    0   libSystem.B.dylib                       0x90d1b166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90d2295c mach_msg + 72
    2   com.apple.CoreFoundation                0x9805ae7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation                0x9805baa8 CFRunLoopRunInMode + 88
    4   com.apple.Foundation                    0x95da7520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
    5   com.apple.Foundation                    0x95d43dfd -[NSThread main] + 45
    6   com.apple.Foundation                    0x95d439a4 __NSThread__main__ + 308
    7   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    8   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 13:
    0   libSystem.B.dylib                       0x90d2234e __semwait_signal + 10
    1   libSystem.B.dylib                       0x90d4cccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.vImage                        0x970db4ef vImageQueue_DequeueJob + 111
    3   com.apple.vImage                        0x970db7bc vImageWorkerThreadFunc + 124
    4   libSystem.B.dylib                       0x90d4c055 _pthread_start + 321
    5   libSystem.B.dylib                       0x90d4bf12 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x006fa164  ecx: 0x96f51e8c  edx: 0x00731ab1
      edi: 0x026e3200  esi: 0x02286a00  ebp: 0xbfffdea8  esp: 0xbfffde80
       ss: 0x0000001f  efl: 0x00010206  eip: 0x006fa19e   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000024
    Binary Images:
        0x1000 -   0x3cdfe7  com.apple.iWeb 3.0.2 (302) <670e4c0f76d4076bf1b99adb72fb7aa8> /Applications/iWeb.app/Contents/MacOS/iWeb
      0x484000 -   0x522ffc  com.apple.MobileMe 11 (1.0.3) <b889ea4659df719d842dc3a335b1aa88> /Applications/iWeb.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobile Me
      0x585000 -   0x5beff7  com.apple.iWeb.SFAnimation 1.0 (0.0.1d1) <e77cc19204a20e36bbabd2cc00fcff53> /Applications/iWeb.app/Contents/Frameworks/SFAnimation.framework/Versions/A/SFA nimation
      0x5ea000 -   0x68bffb  com.apple.sf.sfapplication 1.0.1 (1.0) <5a0027347f5aa441d67e776ba8f36865> /Applications/iWeb.app/Contents/Frameworks/SFApplication.framework/Versions/A/S FApplication
      0x6f1000 -   0x748fe7  com.apple.iWeb.sfarchiving 1.0 (0.0.1d1) <35152b807928346f5aabae7e2de88206> /Applications/iWeb.app/Contents/Frameworks/SFArchiving.framework/Versions/A/SFA rchiving
      0x781000 -   0x7ccff3  com.apple.iWeb.SFControls 1.0 (20030306_1) <bf6ab6ac4ae596b04000f8263a96d254> /Applications/iWeb.app/Contents/Frameworks/SFControls.framework/Versions/A/SFCo ntrols
      0x7fd000 -   0x98bfe3  com.apple.iWeb.sfdrawables 2.0 (2.0) <f5fcba8bdd67dbd302eee0f6f65848fc> /Applications/iWeb.app/Contents/Frameworks/SFDrawables.framework/Versions/A/SFD rawables
      0xa5b000 -   0xb12fe3  com.apple.iWeb.sfinspectors 1.0 (1.0) <e1b17d0251fa236bdeeabaaf384acc5b> /Applications/iWeb.app/Contents/Frameworks/SFInspectors.framework/Versions/A/SF Inspectors
      0xb74000 -   0xb9eff7  com.apple.iWeb.sflicense 1.0.1 (0.0.1d1) <eb9c286a862a3f38c7fb92100afca499> /Applications/iWeb.app/Contents/Frameworks/SFLicense.framework/Versions/A/SFLic ense
      0xbbc000 -   0xc44fff  com.apple.iWeb.proofreader 1.0 (1) <2c9ebacf56c2bbced405d7941123d41f> /Applications/iWeb.app/Contents/Frameworks/SFProofReader.framework/Versions/A/S FProofReader
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