My CD/DVD drive is no longer recognized by my computer

Anyone that help me get my computer to reconnect with my DVD drive, I would be greatly indebted to. It just started this yesterday. I put in a DVD and go to my computer and it's like there is nothing there as far as a D drive. Please help.....

see if this helps support.microsoft.com/kb/982116
-civicman4-
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Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

Similar Messages

My DVD drive is no longer recognized.

For the past few months my dvd drive would not open when I used the eject disk function. A few times I went into the startup menu and ejected the disk manually. Now the dvd drive is not even recognized by the computer. This dvd drive is the original and my G5 is at least 5-6 years old. Should I replace the dvd drive or is this a software issue?

Hi birdman1999, and a warm welcome to the forums!
It is very likely it is gone, I've not had an Optical in the last 8 years that lasted that long myself.
Does it not show up even in Disk Utility or System Profiler?
Does it boot off the Install Disc if inserted and holding the c key at bootup?
Here's some options for replacement...
http://eshop.macsales.com/staticpages/Framework.cfm?page=superdrive/sdl_powermacg5.html

[G575] CD/DVD drive disappeared - no longer recognized in Windows

I have a Lenovo G575 that I have had for a couple of years now. Within the past week the CD/DVD drive has disappeared. If I go to device manager it is not listed. I went through the regedit and tried to delete all the upper/lower filters in the registry and no change. I can insert a disc and it will spin and I can here it running but it won't recognize that there is a disc in the drive. Is there any way I can just reload the driver? And if so where can I find just a driver? I have gone to a couple of sites but haven't been able to just find a CD/DVD driver.
Any and all help is greatly appreciated.
Moderator comment: Subject edited for clarity.

Hi Kechrmi,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the CD/DVD driver is not detected in the device manager in your G575 Laptop, I suggest you to check of the CD/DVD is detected in BIOS. To access the BIOS menu press F2 when the Lenovo logo appears on the screen while the computer is starting up.
And to conform the issue, please perform OKR (One Key Recovery) using the OKR button located beside the power button.
NOTE: Please backup the data in the computer before performing OKR, as the data will be completely erased.
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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Receive message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)... "Error occurred while converting the file 'songname'. The required folder cannot be found." CD/DVD ROM is no longer recognized until restart.

Consistently receive the following message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)...
"Error occurred while converting the file 'songname'. The required folder cannot be found."
CD/DVD ROM is no longer recognized until computer is restarted.

I have the same problem. I recently moved my music from a Vista PC to a new Laptop with an external CD drive. It will copy one song from the CD and it will show in the Music file and then I get the message ' Error importing a CD - Folder not found'. I must unplug the CD drive and plug it back in. I have seen no fix for this problem.

Firewire external mobil disk hard drive is no longer recognized

After last system update, my firewire external mobil disk hard drive is no longer recognized. Any solutions?
Why does MacOS go backwards... gets worse over time?

Thought you could use this info about getting FireWire to work! I have had no trouble with any update Apple puts out (the Combo update is what I normally choose). Are you running 9.2 like your specs. say? You are in the Tiger forum, so I'll assume you haven't updated your Macs specs.
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that did'nt work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours may be the 10.4.5 Combo update. Others reading, download the Combo that applies to your system.
If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good!
Good Luck!
Cheers!
DALE

CD/DVD drive is no longer working on my HP Pavilion Slimline s3720y desktop

Hi! I am having problems with my HP desktop computer and wonder if someone can help me solve this issue.
My CD/DVD drive is no longer working on my HP Pavilion Slimline s3720y desktop. When I tried to test my CD/DVD drive to ensure it it was working properly , When I clicked to open Hardware Diagnostic Tools and it said "The software program is not found". The CD/DVD drive was working but will not respond or recognize that a disk is in the drive. It states insert disk in drive. Where are my diagnostic tools that are missing?

Hi,
Your Seagate update CD is to update the firmware for Seagate hard drives.
Did you try the tips in the post that I referenced above?
Error 31 indicates that the driver is not installing correctly.
Go to Device Manager, locate the CD/DVD drive, open up the CD/DVD drive, double click, click on the Driver tab, then uninstall the driver. Now reboot your PC and Windows will re-install the driver.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
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Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

IPad no longer recognized by any computer after 4.2.1 update

Hi,
my iPad is no longer recognized by any computer after the 4.2.1 update. It does not show up in iTunes and this even in recovery mode. When connected to charger it does not show that it would charge (but it does). The iPad is still usable except in the iPod app is says "cancelling sync" and does not show any music.
I already reinstalled iTunes, reinstalled the Apple Mobile Device Service, used different computers with different OS version, but it does not show up, not even in the system profiler (USB tab).
Any idea what I should do? I mean it is quite unlikely that there is a hardware issue as the problems appeared right after the 4.2.1 update (from 4.2).
Thanks in advance

Yes I know, I already reset like 100 times. Turned off-on...
I guess a recovery could solve the problem, but how do it if the iPad does not even appear in iTunes. I guess it is somewhat stuck in "cancelling sync" and therefore will not accept an USB connection (the USB port behaves like it is deactivated).

HT4623 my computer backs up my ipad but suddenly the ipad is no any longer recognized by the computer

I live in thailand. I back up my 2 Ipads on my computer. Suddenly yesterday the ipad 3 went blank excpt for the B/White logo on the screen. The ipad is no longer recognized on my computer when I plug it in to my back up computer with the usb connection. Until now the ipad worked perfectly. I have tried to be sure the ipad is charged but i have no way to be sure it is because the screen had nothing on it but the apple logo. I can not try to restore my system because i can not find the ipad3 on my back up computer since the back up computer shows nothing for the ipad 3 and screen on the ipad3 shows nothing to signify but the apple logo. the ipad does not respond to taps etc.
How can i reactivate the ipad 3? My ipad 1 still works fine.
my operating system is windows pro

Have you tried rebooting the computer as well? Shut it totally off, then restart it and try again.If you are already on iOS 6.1.2 as your signature states, the only way to install an update/restore the phone would be to connect it to the PC.

My DVD drive is now not recognized in boot camp.

I just found the Matshita DVD-R UJ-898 is no longer recognized in Boot Camp Win 7. Tried uninstalling in Device Manager but the driver fails to load upon restart and also fails when trying to update. The DVD drive works fine in OSX Lion so I know the drive is ok. It worked fine when I first installed Windows 7 in Boot camp last year. This is an early 2011 macbook Pro 17 with Lion. All updates have been installed. Hadn't used the drive in Win 7 for a long time so not sure when it ceased to work.

Found the solution. Microsoft Fix-It found and made the driver repairs automatically.

New problem...SSD drive is no longer recognized

OK, I was having the memory issues so I went out and bought new memory that is supposed to be compatible (GSKILL 2x4 MB 1333 DDR3), and now I have a brand new problem. My SSD is no longer recognized, so I can't boot my OS. I've tried swapping ports, swapping cables, cleared CMOS...I even put the WINDOWS 7 Disc in to see if it would find the drive in the install screen, but it says no hard drive found.
Anybody know the issue I may be having now?

I had a similar issue, my BIOS wouldnt recognize my Intel X25 after a blue screen in AHCI mode.
In the BIOS I had to switch the controller type to Standard IDE. This made the drive visible again but to make it operable under AHCI, I had to use a Hex Editor from a DOS Boot Disk, and manually erase the first few sectors of the drive.
Then I could switch the controller back to AHCI in the BIOS and repartition/reinstall Windows - Until the next blue screen .
Obviously, doing this erases the MBR, allocation tables and partition table, and therefore makes ALL data on the drive inaccessible.

Dvd player suddenly no longer recognized

hi,
i have a lacie firewire dvd drive, which has worked fine up till now. suddenly it's not being recognized. this happened after i aborted the one step dvd procedure in iDvd, and now i get a warning from idvd "no supported burner available...". loading a dvd film into the drive doesn't start up dvd player either.
however, the video camera, which is connected to the macbook duo 1.8Ghz via the dvd drive shows up fine, so it's not an issue with the cables or similar.
i tried installing the lastest profile from lacie (feb 2008), but it hasn't helped.
anyone have any good ideas?
cheers,
stuart

yep. swapped around a couple of cables, too. restarted the computer (all this started yesterday, anyway, so everything's been off and on at least once).
stu

My CD drive is no longer recognizing blank CD's (HP Pavilion dv9000)

My cd/dvd drive was working propely as recently as one month ago. Now when I put in a blank CD (I have tried 2 different brands, both CD-r) nothing happens. When I double click the drive from the "my computer" screen it comes up with the error "Windows cannot read the disc in drive E", then it questions the disks formatting. Which I have used these CD's with this computer before. When I right click on the drive in the "my computer" menu, it tells me that the disk (of 0 possible bytes) is full, which obviously makes sense. So here is a list of everything I think may be influential in whatever is going on withing my laptop.
1) I had recently installed and uninstalled a number of programs in order to convert .m4a files to .mp3 files. Nothing illeagal, its a local band and gave me permssion. I normally wouldnt think this could be an issue, but I distinctly remember one of the programs somehow was able to create another cd drive in the "my computer" menu, once I uninstalled it, the phantom drive "drive G" disappeared. I figured it might have effected my BIOS or Drivers.
2) I run standard OS that comes with this laptop, which I believe is the 32-bit version of vista.
3) My cd drive WILL read discs with data already on them.
4) When I right click on the drive, there is no option to enable recording, nor anything that even mentions to word recording.
5) I tried system restore's as far back as I could find, which is about a week and a half before I started downloading the converting programs mentioned above.
6) I did attempt to play a Itunes protected disc in my CD drive and it had some trouble reading it, but it may have just been the disc, or it may have been cause by whatever is causeing this whole problem in the first place.
7) I have tried re-installing all the drivers I think might be involved (the drive itself, and bios) but the bios one was apparently not for my computer.
8) I have tried to update all drivers involved
9) I have tried to uninstall the drive and re-install it.
10) Dont knwo if it applies, but my laptop overheats A LOT.
I have tried some other things as well, but I dont remember them off the top of my head.
I hope someon can at least shed some light on what exactly has happened to my computer/drive, and hopefully suggest my best course of action.

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

My firewire connection to the hard drive is no longer recognized

My external hard drive with firewire cable connection to the imac has been working fine for months. Suddenly got error message that firewire devices were not being recognized by the computer. I tried poweriing dowm computer and external drive and resetting PRAM but no response. Any suggestions welcome

If you look at your >SystemProfiler (option key)>Hardware>Firewire.
If Firewire is being recognized ie
FireWire Bus:
Maximum Speed: Up to 800 Mb/sec
I would suspect the ext. HD or the cable.
Rebooting will reset the Firewire port.

HT203242 iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.

I have the solution.
Uninstall Itunes.
That is what I did and my disc burner works fine. I am gonna wait for Apple to come up with a solution. So if there is no solution that means no Itunes which means no Iphone or Ipod and time to move on to a comany that has solutions not year old posts that most people cannot decipher and won't be able to fix on their own.

+Failed while scanning for CD / DVD drives, error 2510.+
+Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.+
By any chance, do you have a copy of Daemon Tools installed on that PC?

My iPod is no longer recognized by my computer

Hello, I'll try to explain what is happening.
When I connect my iPod into the computer it's no longer recognized as a drive. It recharges ok, but I simply can't do anything more.
I've tried probably all the articles on Apple site, the only thing I couldn't do is restoring my iPod, because it's not even recognized by the updater.
I know that many other users experienced this problem before, but I couldn't find an answer, so if someone have ANY idea, please post here.
Windows XP Pro

I have the same problem...but unfortunately I think its the hard drive that failed and I've only had this iPod 3 weeks (bought it used on ebay because I wanted to use accessories that only work on a 4th Gen. pod) Now I'm in the market for a cheap functional 20m GB HDD or an iPod with a different problem, click wheel bad, e.g. [if case you know of one]
Here's what I found, finally, to diagnose the problem (even the Apple store geniuses couldn't decide if the HDD or the control board or both were bad.) I found this on Apple's site.
Even if your computer won't see your iPod, you may be able to run "Diagnostics". On my 4th Gen 20GB, the way you do that is press Menu P/B and Select P/B at the same time for at least 6 secs to reset it, then while the Apple icon is displayed, hold the Back P/B and Select P/B at the same time-you'll know when you're there (again the second part may be diff. if you have a diff. unit-search Diagnostics on Apples support page.) Anyway, there are prompts and the rest is fairly intuitive. If your SCAN works your hard drive is probably OK-lucky you. If you check RAM or 5 in 1 and it comes back bad your control board is probably bad. There are battery checks and several other checks. Good Luck

My CD/DVD drive is no longer recognized by my computer

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