My CD/DVD drive will not open

My CD/DVD drive will not open when I insert any type CD/DVD. The CD/DVD just runs but will not open.

Try cleaning the lens:
Use a DVD lens cleaning disk.
Use a few shots of compressed air in the slot.
Wrap a fine microfiber cloth (eyeglasses cleaning cloth?) around a business card and gently insert it in the slot.
If no success, a trip to the genius bar at an Apple store is the best option.
Ciao.

Similar Messages

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    I have just now set up my new HP Pavilion p7-1110 - the DVD drive will not open.

    Hello Melly,
    I would like to assist you with some information I have found about this issue and give you the in's and out's of your issue. The link below will give you different ways to get your dvd drive open:
    http://www.computerhope.com/issues/ch000214.htm
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    >>>>>>Please click Kudos, if this information has been helpful >>>>>>
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

  • CD/DVD Drive Will Not Open

    CD/DVD Drive Will Not Open

    Thank you.  I did find the problem - i'm running Windows 7 through Parallels and i need to Diconnect th CD drive within Windows to let the keyboard eject button work properly.

  • DVD Drive Will Not Eject

    The DVD Drive will not open with the keyboard eject button. The only way to open it is restart it and then put in appleoption+OF then type "eject cd" then type "Mac-boot" but there must be a simpler way to do this with out rebooting it every time you want to open the drive bay. The key board is brand new. I am using a IOgear Miniview III KVM switch. It works when you plug the keyboard in directly into the mac it works fine. Is there a KVM switch driver that is compatible with the Powermac G5 and a PC.

    Open the Terminal application in the /Applications/Utilities/ folder and enter "drutil eject" without the quote marks. If you need to use this command often, it can be made into a double-clickable application. To do this, open the Script Editor in the /Applications/AppleScript/ folder, paste the following in:
    do shell script "drutil eject"
    and save it as an application.
    (11147)

  • Dvd rom will not open

    My friend pc I built 6 months ago K8N Neo4-F the Dvd rom drive will not open ,So I put a new one in and samething .
    Dvd rom in 2nd IDE set as master.1st HD master and slave DVD burner and it opens
    Thanks
    G

    willettfx,
    Congratz, I am glad you got it to open.
    Take Care,
    Richard

  • Optical drive will not open disc

    Optical drive will not open CD or DVD since upgrading to Lion.

    My Macbook Pro has just developed the exact same problem within the last month.  Mine has been working fine since upgrading to Lion (upgraded when it was launched), but it has suddenly stopped playing any DVDs or CDs. 
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  • Satellite L500-126 - CD/DVD drive does not open very smoothly

    Hi,
    I just got my second Satelite L500-126.
    I exchanged my first one for a new one because the ESC key got stuck sometimes and made a squeaking sound.
    Now with my new one, I noticed that my dvd drive does not open very smoothly and 2 little silver metal bars come out with the drive when I open it.
    Is this normal?
    Also, when I close the dvd drive i hear a little "ping!" sound.
    Like a spring or something. Is this also normal?
    Thanks in advance.

    Hi
    Im not quite sure what you mean by 2 little silver metal bars but my notebooks drive contains two metals (runners, trackage).
    This is normal and these parts are important to ensure that the drive could eject properly and could stay in right position.
    You will always hear an short click opening and closing the drive.
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  • Optical disc drive will not open

    Hi there,
    All of a sudden my disc drive will not open. Neither will it open when rebooting and ejecting it before windows has finished start-up. I've checked power cables etc. etc. I do see the drive in Windows Explorer, and there are no mentions of driver issues or whatsoever. Can anyone help? 
    product: hp pavilion p7 1040nl
    operating system: windows 7
    error message when trying to open drive in explorer (front button doesn't work): An error occurred while ejecting 'DVD/CD-RW drive'

    Open Device manager, expand DVD/CD-rom drives
    right click on your dvd drive and select "uninstall", then reboot your PC, windows will reinstall the device, see if it opens now.
    If it still will not eject, take a small paper clip that has been straigtened out and slide it in the eject hole on the drawer front, see if it will open this way, doing this will check to see if it is jammed. If it opens with the paper clip and the drawer works smoothly then there is something wrong with the drive itself and will need replaced

  • CD/ Blu-ray Drive Will Not Open/ Function Correctly

    My CD/ Blu-ray drive will not open. I can force it open with a paper clip and put in a disk that way but it does not activate and read the disk. The drive also does not appear as a file selection under my hard disk drives section of my computer.
    With this I am assuming my optical drive is broken so I tried looking for a replacement. I searched for the name of the optical drive in the HP PartSurfer and it says it is called SPS-DRV DVD SATA BD Combo 12.7. Just to be sure, is that the correct part I am looking for? If so, and say I were to go ahead and order this part, how do I go about removing the optical drive in my labtop and replacing it with the new drive?
    This question was solved.
    View Solution.

    Hi,
    Yes..that is the right part for your notebook.
    HP Pavilion dv6-3259wm Entertainment Notebook PC - (XZ087UA): 603678-001
    You can follow the instructions from the links below:
    Removing and Replacing the CD/DVD Drive
    Or, 
    HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
    Note:
    If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
    Although I am an HP employee, I am speaking for myself and not for HP.
    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

  • CD/DVD Drive will Not read CD/DVDs

    This desktop is only about 3 months old and so far has worked great!! But since last week for some reason the CD/DVD Drive will not read any disc. The tray will open but then nothing happens at all once a CD/DVD is in. Doesn't even sound like it is spinning. Any ideas?? Please help!! Thanks!!

    Also it is running Windows 8 and is a Ideacentre K410. And the CD/DVD Drive it is showing I have installed is TSSTCorpDVD-RW SH-216BB Not sure if that has always been the drive or not.

  • CD/DVD drive will not start or deteced help to fix

    CD/DVD disc drive will not open, start up or detected , need step by step help to fix

    Hi there @de-cook1 
    Welcome to the HP Support Forums!
    I understand that you are not able to see the cd/dvd drive on your notebook. I am happy to help with this. But first I need some additional information. Please post the full product number and operating system in use on your notebook. See the following documents if you need help in finding those.
    How Do I Find My Model Number or Product Number?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Cd/dvd drive will not receive a disc, can anyone please help?

    cd/dvd drive will not receive a disc, can anyone please help?

     
    Apple Portables: Troubleshooting the slot load optical disc drive  
    Cures for an uncooperative CD/DVD drive

  • DVD Drive will not recognize any movie DVD disk in the drive - thus will not play any dvd movies.

    HP G71 449WV dvd drive will not recognize any dvd disc that has a movie on it. Will not play movies, keeps saying to insert disc when there is a disc in there.  It will recognize a dvd data disc or a blank dvd, it just will not recognize any dvd movies.  I've tried the microsoft fix it, downloaded new codecs, using different dvd playback software but none of that works since the drive will not recognize there is even a dvd movie in the drive.  Computer is out of warranty.

    Hello crollinsphoto1, welcome to the HP Forums.
    It appears that you're not able to play movie DVD's in the DVD player in your notebook. I will try to assist you with this.
    I'd recommend starting with this document:
        Resolving DVD and Blu-ray Movie Problems (Windows 7).
    Also, are these purchased DVD's or burnt DVD's?  
    Do the movies play in other sources? (DVD player, other PC)
    Let me know how this goes.
    Thanks.
    I worked on behalf of HP.

  • Satellite A40-151 DVD drive will not play DVDs

    hi my dvd drive will play music cd's but when i try to play a dvd it just makes a beep and nothing happens i tried windvd and it comes on but everything is blurred and still wont play a dvd

    Hello John
    Please dont be mad on me but in your posting there is no question or something just small report that DVD drive will not play DVDs.
    Anyway, if I am remembering well your unit is about 2 years old and has probably DVD-CDRW (Combo) drive. In my opinion there is no much to do. If the drive has problem with original DVDs I presume that there is laser calibrations problem and the device must be replaced.
    I dont know how old is your unit exactly but please check if the warranty is still valid. If yes contact service partner in your country immediately. The drive should be replaced for free. If not you must replaced it on your own. If the drive replacement costs too much I recommend you to use external device (I do it with my old Satellite). On this way I can use newest and very fast super multi DL devices and also create own DVDs.
    You can also try to find already used DVD/CD-RW drive and replace it alone. If you need assistance by replacement please write again.
    Once again, dont be mad on me. I am ready to write my opinion but it is really annoying when someone write just one sentence and nothing more.
    Good luck!

  • My CD/DVD drive will not accept a disk anymore. Any ideas?

    My CD/DVD drive will not accept disks anymore. Any ideas to make this work short of a very expensive replacement?

    Read the os Help menu. 
    Apple Portables: Troubleshooting the slot load optical disc drive  
    Cures for an uncooperative CD/DVD drive

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