My cd/dvd drive will only play cd's it will not work for dvd's or games. can some one please help?

Hi 
I have a HP Pavilion p6606f Desktop PC Windows 7 64-bit. I was trying to burn off a DVD and it will not reconize DVD's or games, but will reconize a CD.  
Please help
Thanks

selinahillier wrote: Hi I have a HP Pavilion p6606f Desktop PC Windows 7 64-bit. I was trying to burn off a DVD and it will not reconize DVD's or games, but will reconize a CD. Please help Thanks
Hello selinahillier, Many times when this happens the DVD laser has become faulty. I have removed the DVD drive, and the DVD drive case, and used a soft cloth and some cleaning solution to clean the DVD Laser and managed to get the DVD working again.
Since DVD drives are as inexpensive as they are now, it might be best to just purchase a new one.
These can be purchased for less than $20.00 USD now.
Here  is a link to NewEgg where these drives can be found.
Just some thoughts.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

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