My cd-rom is not working

Hi,
My CDROM is not working, I neither see it in the Device Manager, I know I supposed to see it as a Optical Device.
The CDROM open, and I hear the CD spins some seconds after I insert it in the CDROM.
I have a HP Pavilion dv2500, dv2845se, s/n 2CE81708ML, p/n KN999UA#ABA
Please may you help me with this problem.
Thanks
Erick

Hi,
I would first try the Microsoft Fixit 
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
If that doesn't work, check to make sure it is recognized in BIOS. Reboot the PC and press F10, look at the boot options.
If it is not available you may try a hard reset; shut down the PC and remove the battery and AC power. Hold the power button down for around 5 seconds, then connect power and reboot.
-Bryan
I am an HP employee

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