My CD-writer/DVD combo on my Compaq Presario won't open. How do I get it to open. Also, I do I get rid of HP Cue error? Thanks

My CD-writer/DVD combo on my Compaq Presario won't open. How do I get it to open. Also, I do I get rid of HP Cue error? Thanks

Sorry, but this forum is for Firefox questions only.
You will need to contact Compaq and HP or visit their forums for answers to your questions.

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  • Compaq Presario won't boot up

    I took out the new hard drive from my daughters PC to try in one of our other models Compaq Presario's but it didn't fit so reinstalled it in my daughters PC. When I switched on it gave a message -  "A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:"
    It then gives instructions to check the hard drive and run Chkdsk /F but I can't boot up so can't do that.
    I can't imagine what is wrong as I only removed the drive and then replaced it. I didn't drop or bang it.
    Please help.
    Regards,
    Norman Silva.

    Hi
    Please find the link given below might help you to resolve your issue.
    How to Troubleshoot Problems When a Computer Does Not Start Up or Boot Properly
    Let us know how it goes!
    "I work for HP."
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    Manjunath

  • Dimension of DVD/CD used in Compaq Presario C700

    Hi,
    Please advice what are dimension for DVD/CD rom used in Compaq c700 series. I am looking to replace it with Caddy. Any better suggestions?
    Thanks
    This question was solved.
    View Solution.

    Hi thanks for mentioning the dimensions of optical drive, i checked the manual before posting it here it was not there,  not in page 2 of index and its broader details. Manual needs update about others things like latest max software and hardware support.  Anyways, these dimensions are helpful after comparing with readings of my own.
    Also the product which you mentioned with link is SATA-to-PATA, i plan to use SATA-III HDD with this Caddy. If can advise about the interface which is used by optical drive to connect to SATA or PATA so i may choose the right product. Optical drive interface is also not mensioned in manual.
    And in last if you can mention after answering this for other readers if these dimensions and interface is same for all C700 series machines and other machines.
    Greatful. Thanks

  • [Compaq Presario V6000] [Windows XP] How to program the quick launch buttons?

    I downloaded the software from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32... but cannot find the menu it describes on the page. Thank you!

    Hello,
    Try it from this location
    and this document may help with additional info.
    Please let me know if this helps.
    Good luck!
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  • My Compaq Presario won't turn on.

    This seems to be a problem with this company's PC's. I've tried all the suggestions and nothing works. Rather than investing money into repairs, I'm going to junk it and buy a different brand

    MSFannie, welcome to the forum.
    When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.  When we have this information we will help you solve the problem.
    Signature:
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  • Compaq Presario c500

    Hello there,
          I am looking to order a factory setting recovery disk for a Compaq Presario C500...I had rebooted the laptop and for some reason I forgot to back up my info from the laptop now I am unable to use the laptop cause the screen has remained on a black screen saying that the bootmgrn something like that is missing...I had browse through the internet looking for this disk can you please help me..If you can sell me the disk I be gladly to order it...I know this is an old model but its the only one I have for now....Feel free to contact me at this email...btw when I search for the cd it gives me others model lik C500cto or C500t I don't know which one is the main one of this computer....It also says C507US warranty 1year...I don't understand which one is the main number...Please help and Thank you..

    Hi Mostwanted71,
    I understand you are having issues with your Compaq Presario C500 C507US and ordering CD's. Here is a link to order the software.
    Hope this helps.
    Thanks.
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  • Compaq presario a933tu dvd writer is not working properly

    compaq presario a933tu dvd writer is not working properly

    Hi,
    Please try this first:
       http://support.microsoft.com/mats/cd_dvd_drive_pro​blems/en-us
    Good luck.
    BH
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  • Combo drive write dvd media?

    i have a combo drive and i would like to know if combo drives will write data onto dvd-r, or if i need superdrive to to write data dvds.

    Combo drives can not burn DVDs.
    (25985)

  • DVD combo drive failing on eMac

    My DVD combo Drive is going on my eMac, and I'd like to know if I can buy a replacement through Apple or through a 3rd party. Also would like to know how difficult it is to replace by myself. My machine is an eMac 800 MHz PowerPC G4, 1gig Ram. The specs on the drive are:
    PIONEER DVD-RW DVR-104:
    Firmware Revision: A227
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipped/Supported)
    Cache: 2000 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -RW
    Burn Underrun Protection CD: Yes
    Burn Underrun Protection DVD: Yes
    Write Strategies: CD-TAO, CD-SAO, DVD-DAO
    Media: No
    Any help is appreciated. Thanks, Steve

    Hi Steve,
    No-one bothers with Combos these days as Superdrives (DVD burning) are quite cheap.
    I replaced in my eMac a Combo, originally a Pioneer drive with a Pioneer Super DVD 109 8X DVD-R/RW drive from OWC. It works great.
    The current model is a DVR - 115 D but is essentially the same and would suit your model.
    https://eshop.macsales.com/shop/optical-drives/superdrives/powermac/
    Installing it was easy.
    Remove the shell, and carefully disconnect the power wire.
    Remove the screws that hold the optical drive, slide it out and install the new one.
    No software drivers are needed.
    regards roam

  • Compaq Presario wont recognise cd's/dvds?

    I have a compaq presario CQ61-214TU Notebook PC, i've been trying to backup my doumuments but it says i havnt inserted a disc.. but i have?
    I've tried reinstalling the software but nothing is working. Help?!? Please

    I looked up your model. You are running vista
    Your CD or DVD drive can't read or write media
    http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
    Signature:
    I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.

  • Replace DVD Combo Drive on eMac

    My DVD combo Drive is going on my eMac, and I'd like to know if I can buy a replacement through Apple or through a 3rd party. Also would like to know how difficult it is to replace by myself. My machine is an eMac 800 MHz PowerPC G4, 1gig Ram. The specs on the drive are:
    PIONEER DVD-RW DVR-104:
    Firmware Revision: A227
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipped/Supported)
    Cache: 2000 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -RW
    Burn Underrun Protection CD: Yes
    Burn Underrun Protection DVD: Yes
    Write Strategies: CD-TAO, CD-SAO, DVD-DAO
    Media: No
    Any help is appreciated. Thanks, Steve

    Most of the readers of the "Older Hardware Products" section have some familiarity with products pre-1997. Your eMac is positively modern by comparison.
    You would get more readers, and therefore be more likely to get better advice, on the eMac forums:
    Category: eMac
    Just click on the most appropriate Forum in that category to get a "Post a New Topic" button.

  • VCR/DVD combo (maybe without a tuner) to use with a converter box?

    The VCR that I've been using is starting to chew up tapes so I'm looking for a replacement.   I've had my eye on a Magnavox ZV426MG9 VCR/DVD tunerless combo since the manual I looked up online indicated that it could be connected to a converter box.  However, some negative customer reviews of that unit and the Magnavox unit WITH a tuner, ZV457MG9, make me wary of getting that one.  Also, my stepfather has said that he's had problems with previous Magnavox recording devices he's owned.  So does anyone have any recommendations for a VCR/DVD combo unit, with or without a tuner, that can be connected to a converter box that they could recommend?  Since I have a converter box, I figure I may not necessarily need a tuner but it has to be able to be connected to a converter box, not just a cable or satelite box.  I'm thinking of copying movies that I've recorded on VHS to DVD to increase my supply of usable tapes.  I record cartoons that I watch every day.  Also, since I don't have a lot of money to spend, I'm considering factory refurbished or used items.  On ebay my spending limit is up to $100.  Each time I think I think I can afford to order what I need, something else comes up that needs to be paid off and I keep having to put it off.   And I don't suppose I can put a Geek Squad service plan on something I buy somewhere else.  If I can, let me know how that can be done.

    Thanks. Changing the channel isn't really an issue for me since I usually only record one channel a day and that's cartoons in the morning.  If I need to record anything else in the evening, I've usually at home to reset the VCR and set the channel on the converter box.  I figured out how to record from a converter box on a VCR and wrote a post about it on Best Buy's digital tv transition board before they took that board down.  And I have done some research on tunerless VCR/DVD combos from looking up the manuals online and contacting the manufacturers directly and found that not all tunerless units can be set up to converter boxes. Some can only be connected to satelite or cable boxes, or at least the manuals only include instructions for connections to cable and satelite boxes and nothing else or the manufacturers claim that connections are only possible to such devices.  As for Panasonic, my stepfather bought a Panasonic unit and had terrible luck with it and so I am staying away from that.

  • Compaq presario f750us sound and dvd drive issues

    i have a compaq presario f750us runnin windows 7 ultimate 32-bit  when i first turn on the machine the sound and dvd drive work correctly but after about a hour of it being on both devices stop working an they dont appear in device manager.

    Have you looked at your AutoPlay settings?
    what is autoplay: http://windows.microsoft.com/en-us/windows/change-autoplay-settings#1TC=windows-7
    FAQ tutorial: http://windows.microsoft.com/en-us/windows/autoplay-faq#1TC=windows-7
    I am a volunteer. I am not an HP employee.
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    Both Customs use Rosewill Blackhawk case.
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  • DVD Drive does not writes DVD

    I have lenovo G580.
    I am not able to write DVDs from my Laptop. I have MAT**bleep**A DVD-RAM UJ8C1. It sometimes detects the blank DVD and sometimes doesn't. And even if it detects the blank DVD, as soon as I start the burning process, the drive ejects the disk saying "An error occured while writing disk". The same DVDs work fine on my Samsung Laptop. I even used different brands of DVDs but same problem occured every time.
    I couldn't find any driver for the optical drive on the support website.
    I have no issue with reading and writing CDs.

    Hellow!
    I have the Lenovo G580 (Lenovo Solution Center reports #20150). It has the TSST Corp. CDDVDW SN-208DB CD-ROM. It normally writes common CD and DVD through Windows 8.1. However it cannot write dual layer DL DVD for 8.5 Gbytes.

  • DVD drive stopped writting DVD's on my Satellite 5200-801

    Quick question that I hope someone knows the answer to. My DVD drive stopped writting DVD's a while ago (several system reinstalls have proved that it is the drive and not a driver error/conflict) So I got hold of another drive. Fitting was easy however it appears that there is something funny with the ide chain configuration in this laptop. The old drive was set on cable select, however the new drive is set as slave. because of this neither the HD or the DVD drive are accessable.
    Does anyone know how to switch dvd drives to cable select to make them work (I tried putting jumpers on the HD to change it between a master and slave but with no joy.)
    Thanks in advance
    John Walker

    Hi John,
    Normally, slim design CD/DVD drives are preset by the manufacturer but it is apparently possible to change the setting if you really want to. Please check out the following post :-
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=5946&messageID=20727#20727
    HTH

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