My charger broke can I have it replaced?

I accidently broke my MacBook Pro charger, will my coverage cover it to be replaced or fixed?

Hi g,
Sorry, but Apple's warranty does not cover accidental or physical damage. You'll likely need to purchase a new one.

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I've just smashed my screen of my iPhone can i have it replaced or do i need to buy a new phone?

i've just smashed my screen of my iPhone can i have it replaced or do i need to buy a new phone?

Apple will service your iPhone. If you have AppleCare+ coverage, the cost of service will low; in the US it's $49. If you do not have AppleCare+ on your iPhone, Apple reportedly now will replace the screen in an iPhone 5 for US $149. Availabllity of repair services may vary by country, so call Apple Support or visit an Apple Store and ask for information. If Apple is not currently offering screen replacement service in your country, they will replace the entire iPhone for a flat fee. See the Service Pricing section here:
http://www.apple.com/support/iphone/service/faq/
There are independent iPhone repair services that may be able to do the repair for less than Apple's out-of-warranty charge. Do a web search for "iPhone repair". Note, though, that if you elect to have the iPhone serviced by an unauthorized shop, all further warranty and support from Apple will be voided.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

My iphone 4 broke, can I get it replaced or repaired?

My iphone 4 broke, can I get it replaced or repaired?

As long as it's in one piece, US $149, at any Apple store. Called an out of warranty replacement.

I lost my iphone in the dominican republic but I am technically still covered in the 90 day warranty can I have it replaced or will I have to buy a new one?

I take my sim out of my phone so that I won't be tempted to make phone calls while abroad. I now have the issue of having lost my phone and not being able to find it with the "Find My Iphone". I am still technically under a 90 day warranty but can my phone be replaced or do I have to buy a new one?

The warranty covers defects in manufacturing and workmanship. If your phone is not operating properly and has not been physically damaged, it will be replaced under warranty.
The warranty is NOT insurance against theft or loss.
You will have to purchase a new phone.

MagSafe catch on fire, can I have a replacement?

My MagSafe 60W just catch on fire yesterday !!
And I'm not sure that the authorized reseller can have a replacement for me
(I'm in Thailand and It's an authorized reseller in the north of Thailand) Can anyone help me about this?

Can anyone help me about this?
No, but the authorized reseller probably can. call them and ask

Can I have a replacement for my Nano SIM tray of iPad Mini?

Hello, I just lost my nano sim tray of ipad mini 16GB white at a network carrier store. Does anyone know if I can get a replacement? I purchased the ipad in Singapore but I live in Ho Chi Minh, Vietnam. Do I have to write to Apple in Singapore or US to ask for help? I am willing to pay for the replacement as long as I can get one for my iPad. i am afraid that Apple store in Ho Chi Minh would not help me for this stuff. Thanks much for your advices!

Hello, I just lost my nano sim tray of ipad mini 16GB white at a network carrier store. Does anyone know if I can get a replacement? I purchased the ipad in Singapore but I live in Ho Chi Minh, Vietnam. Do I have to write to Apple in Singapore or US to ask for help? I am willing to pay for the replacement as long as I can get one for my iPad. i am afraid that Apple store in Ho Chi Minh would not help me for this stuff. Thanks much for your advices!

If my iPhone charger broke will the apple store replace it

If I go to the Apple Store will they replace it for free?

If the apple care includes replacement of iphone chargers, then they will. but it's best just buying a cheap one from either amazon or Ebay.
But here https://www.apple.com/uk/support/products/iphone.html it states that they can replace it if you have Apple care.
"With AppleCare+, you get repair or replacement coverage for your iPhone that includes up to two incidents of accidental damage, each subject to a £55 excess fee, and coverage against battery depletion of 50 per cent or more from original specification. Coverage includes the following:
Your iPhone
Battery2
Included USB cable and power adapter"
But make sure to get apple care for Iphone, not for any other if your only wanting it for your Iphone.
Please be sure to give a like or thumbs up.

Your iOS 7 has broken my ipad2 wifi, how can I have this replaced? Thank you! 3p's

1Lester12
30-Mar-2014 16:59
I had posted this, but directd n wrong forum,2 x's
29-Mar-2014 04:34
Your ios 7 has broken my wifi connection on my ipad. I hve a brand new router 30hrs old. My ipad 2 is not jail broken, jst ios 7 broken! Turning my router on and off could possibly break this also. Entropy seems solid!
My iphone 4 has no issue with ios 7 nor my apple tv!? This is becoming very fustrating nd quite annoying, I never had a problem with ios 6. Issue purely with
ios 7. Had to have telephone connections checked also, no luck! Have also spent monies on xtra GB, problem still persists, making it very unreliable to wrk with product! Would like to remain with product? If problem can be contained and rectified. Confidence is quite low in remaining with company. Can there be a speedier solution to this unreliable update, thats just manifesting in my ipad2 before it becomes stagnant. Just knowing if your technicians cannot solve the problem would ease my mind if i need to re-invest with another company (sadly) for my ipad2 works perfectly with all apps, its just the main heart beats been cannabalized, as though you have three repeaters missing in your program???? To keep our WIFI on the matrix because itz not in the Matrix. Have tried your quck fix solutions only to find their only wishful thinking. (Downtime)
Next message i read prefferably would be a lot more solid and positive in solving this technical glitch thats becoming nothing but a big itch so K. I. S. S use our S. W. A. T. analyses, head down and P. P. P. P. P. would you agree and hopefully we can all get on with our own private lives and come up with positive replies and better ideas instead of big ideas that just ain't 99.9% Working!
Anyhow Good Luck Hope you Work it Out.!!!
Since posting this hopeful delima, iOS 7 has stayd connected for at least a solid 12 hrs+, iCloud backup has now been running more than 5.5 hrs with no interruptions, storage information at top of page has also disappeared indicating a backup rate of 60% success, f this b my new iOS, I only have heart crossd, not fingers. Future update, Probable. Hopefully finger on the button, Confidence, High!!!
So far wifi still connected

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My EarPods are not working so can I have a replacement?

Hello, my EarPods are not working that much and everytime I put them in the headphone jack, only the right is working and the left one doesn't. Sometimes when I stand and shake a little bit of my earpods, the left one is working sometimes for a little bit. so please help and give me a replacement on these headphones I still have warranty on it.

First verify that the problem is the headphones and not the iPod's jack.
Try another pair of headphones. If those work then Apple will exchange the headphones at not cost if they have not been abused
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Otherwise:
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar

Can i have a replacement?

My macbook pro bought on 21th September 2012,but it was broken now,i send it to Western Computer twice with the same problem.I decide to go to manchester for a new one to use.If they can not give me a replacement to use,i would ask a court for help.

Thank you！

My iPod 5 charger broke can I get a new one from Apple.

I have a iPod 5th generation charger that is bent at a certain point and is critical for charging it. The spot where the wires are connected to the motherboard of the USB. The cable is bent on the USB that goes in the iPod. I've heard that the 5th generation chargers are weak at that spot. And to be honest I didn't buy apple care only because I didn't have enough money. So I don't think there's warranty on the charger. Sorry for the bad description I did the best I could it's really hard to explain.

The cable is covered by the same warranty that covers the iPod. If the cable is defective and has not been abused Apple will exchange it at no cost.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
I have been using the same Lightning cable for my iPad 4 and 7G iPod Nano for over a year and a half with no problem

If my charger broke can I get a new one with out paying $30 ? I've had my phone for almost a year

I've had my phone for almost a year and my charger cord will not work and the square thing won't work either with another cord can I return it for another without paying $30

if the failure is not the result of misuse or accidental damage then it will be covererd under the 1 year warranty.

Bought a malfunctioning MBP from the US. Can I have it replaced in the UK?

Hello people!!
I got an MBP from the US in late March. I switched it on 10 days ago and faced the horrible infamous "strange stripes on display" issue (link: http://discussions.apple.com/thread.jspa?threadID=1423301&tstart=0 )
The MBP is now in the UK. Am I eligible for a replacement? Did anyone have such an experience?

MBP was bought in late March (3/24/08) in New York.
I got the laptop in Greece and switched it on on April's 30th (4/30/08). Stripes appeared after an hour I had it switched on.
I contacted Apple UK a couple of times (5/2&3/08). They said I was eligible for a replacement.
I shipped my MBP insured to the UK (170GBP) via DHL (5/7/08).
I got the MacBook Pro to the UK's #1 Applestore today (5/10/08). They said that the reps on the phone were wrong considering the replacement. They decided to have the display replaced.
Geniuses in Regent St - London explained explicitly that even if I had returned the MacBook Pro within the 14 days period, they wouldn't have replaced it. Which is the best way to defeat that? Who should I contact? Steve himself? I'll try to contact customer relations on Monday though. If I were in the States, everything would be fine by now.
Which is best? Living with a refurbished (erm sorry I mean a repaired) laptop that is 100% likely to still have the problem or having a brand new but rather defective laptop?
PS: There is NO Apple Greece. There are only authorized resellers in Greece aka really bad reviews for the companies all over the internet. See http://www.wewantapplegreece.com
Message was edited by: za zaza

I don't have my iPod nano first generation because the battery exploded. How can I have it replaced in the recent iPod Nano Replacement Program?

I took the inflated iPod to the Apple Store where a genius said that the battery had expanded and it was no longer safe to use. He said that sometimes happens with electronics and that I should dispose of it. Although disappointed with that answer, I took it home where I then recycled it. Anyway, now Apple is replacing this model of iPod Nano with the exact problem of problems with the battery. However, I feel that it is a little late because the people who have already spent money replacing their exploded nanos have disposed of their first generations and cannot benefit from the program.
Don't get me wrong, I have been extremely satisfied with Apple in the past and even in the present. However, I am unable to contact Apple to get help with this problem since I don't have a serial number. I'm frustrated!

Thanks!

The screen on my ipod nano broke, can I get it replaced?

If so, where, and how much, it's a ipod nano 5th gen.
Thankyou.

Go to your nearest Apple shop, to the Genius Bar, and let them fix it! As for the price, i'm not sure, but for my iPod nano 3th gen, $30

My charger broke can I have it replaced?

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