My Charger is broken but still under warranty but I'm not near any apple stores, My Charger is broken but still under warranty but I'm not near any apple stores

My Charger is broken but still under warranty but I'm not near any apple stores, can I just call I send my old one back and they send me a new one

No. You must call and make an arrangement to return yours for a replacement. They will set up the return and send you a box and shipping label. Then you send your old charger, cable, etc. back. A new one will be returned to you.
Do not simply send something to Apple.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..

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My iphone 5 power button doesn't always work. I have heard this is an issue and Apple will replace it if under warranty, but I have a broken screen. Will they still replace it?

My iphone 5 power button doesn't always work. I have heard this is an issue and Apple will replace it if under warranty, but I have a broken screen. Will they still replace it?

It is unlikely but you can atleast try they might set it up for free but expect an email about paying 269 for physical damage

Macbook Pro charger broken still under warranty

My macbook pro charger has a little split. The charger in still in the warranty period but I don't have the receipt. Just wondering will Apple replace my charger?

Check you warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
If the warranty is in effect, I should think the charger would be coverrd if the problem is not caused by abuse.
Ciao.

So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??

So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have an iphone 5c, it is still under warranty and it broke the glass. I'm from Brazil but I bought it in the USA! I wonder if there is any cost to replace the glass, and if you have how much to change in any apple store in miami?

I bought a iphone 5c in usa but live in Brazil. It is still under warranty and the glass broke. Here in Brazil nowhere exchange just the glass, because this model is different from what came to Brazil. I am very sad, and I wonder if Apple changes the glass at no charge, or if you have any additional cost?

my friend is going to USA, if I say she can change at any store? so now they are exchanging just the glass for $ 79 U.S. dollars? I would not be possible to speak with some seller to know the right value? would love to know the value before it pays not know whether to send it

My iPod touch 8GB screen has been cracked. It is still under the Wal-Mart 2 year extended warranty, but I really want 5th generation! Any way to get it replaced then return it for money back or even get a discount on it??

My iPod touch 8GB screen has been cracked. It is still under the Wal-Mart 2 year extended warranty, but I really want 5th generation! Any way to get it replaced then return it for money back or even get a discount on it??

Apple will only give you a 10% discount if you turn that one in and purchase the new one.
I do not know if the WalMart warranty covers accidental damage like a broken screen.

IPhone Charger still under warranty?

I have an iPhone still under warranty and while pulling the cable out of the wall charger a piece of the charger (inside the charger) broke off. I do not believe that I pulled the charger too hard but removing the cable from the charger was always difficult from the moment I got my phone. I know that all accesseries that come with the phone are under warranty, but would my charger still be considered under warranty if a piece actually broke off from the inside of the charger while removing the cable?

Your best option would be to visit and Apple store genius bar and have the iPhone and charger checked by the techs and replaced if faulty. You could also contact Apple customer support for service, http://www.apple.com/contact or click the Support button at the upper left part of this page and follow the links to iPhone service.
The best approach, though would be a visit to the Apple store if you can do that.

Can Apple mail me a new charger if mines has broken and I'm still under warrenty?

My Apple charger that came with my phone is no longer working. I'm also not able to get to the Apple store and there is no public transportation for me to get to one either. Would Apple be able to mail me a new charger, since mines is broken and I'm still under warrenty?

Depending on your country Apple have a mail-in service in certain countries for warranty issues ,share where you are and we can point you in the right direction
and by charger do you mean the cable OR the plug that goes into the wall socket ,they are two discrete items

Good day please help me, my iphone 5 wont turn on. i have tried the hard reset . but that didnt even work. i plugged it in charger but still no response i connect it in itunes still.dont open. please help. i dont have the warranty anymore, i

good day please help me, my iphone 5 wont turn on. i have tried the hard reset . but that didnt even work. i plugged it in charger but still no response i connect it in itunes still.dont open. please help. i dont have the warranty anymore, so please help.me.

Please make a Genius Appointment and take it in for service. By now it probably cannot be fixed, but you never know.

I have an iphone 5 that was originally with verizon but has been unlocked now by them and the phone is still under the apple warranty, if I go to replace for power button malfunctioning, will they give replace it with an unlocked phone as well?

I currently have an iphone 5 that was verizon locked but has been unlocked by them because of my contract, the phone is still under the apple warranty but the power button is not working, if it was the case that apple has to replace it with another phone, will they replace with an unlocked phone now?
thanks

The SIM Lock is stored on the Apple Activation Server - if it has been correctly unlocked by a network then this would have been done on the Activation Server.
When you get your replacement handset through Apple they mirror the activation server details of your existing handset and the current SIM LOCK status is mirror'd onto the new device.
(100% Accurate - done mine 2 weeks before christmas due to original 5 sleep button stopped working)

Apple Warranty is not internationaly? or Cannot be repaired by Any of icare Shop? IF its still under warranty. becoz when i Went to icare3 in khobar region (saudi Arabia) they Deny to repair it free of Charge. it was having A minor power button problem.

I perchase Iphone 4 before from Jarir book store saudi arabia. with one year warranty.
but after just a one month later i found a minor problem in power button but i neglect it and was using it.
but later Almost 8 months i Bring it to icare Shop Which is situated in khobar ksa.
but they deny to repair it free of Cost by telling that u not perchased it from us. As i know the Apple warranty is internationaly. but even in same coutry And Almost same place of Perchased area The i care told me we will repair it With Charge not free of Cost. And then i pay 250 Saudi riyals for a minor problem even its was under warranty.
and problem was Also very minor.
my mobile serial number is
01*********359
Job order number
iCR3-JO-763
<Personal Information Edited by Host>

for this one no need to tell your IMEI number and all. if your phone is bought in apple store with one year apple care warranty then you can replace a new iphone charged upto $150. so how did you got the apple care warranty from an local book stall shop?

The bottom rubber case of my macbook 13" late 2009 has expanded and has detached from the main body..As i'm not presently under warrantty i wanted to know will the repair be free of charge for me. I had once got it replaced for free but in warranty.

The bottom rubber case of my macbook 13" late 2009 has expanded and has detached from the main body..As i'm not presently under warranty i wanted to know will the repair be free of charge for me. I had once got it replaced for free but in warranty. As i read some where in the support that apple had agreed with the defect and had decided to replace the bottom covers without any charge. And even if i'm charged for it what will be the amount will hav to pay for it..
Thankx

Hi,
Here's the Bottom Case Replacement Link
http://www.apple.com/support/macbook-bottomcase/
It doesn't answer your specific questions about cost... but it does advise to contact an Apple Store or an AASP...
Anyway have a look at it... if you haven't already..
Cheers and Good Luck...

My iphone 5 is not charging properly. Recently the USB cable was emitting sparks on connecting it to my laptop.This has resulted in physical damage of the wire. Is it still eligible for replacement since it is under 1 year warranty?

My iphone 5 is not charging properly. Recently the USB cable was emitting sparks on connecting it to my laptop.This has resulted in physical damage of the wire. Is it still eligible for replacement since it is under 1 year warranty?

Why not. The iPhone was also delivered with a charger to connect to the wall outlet, use it

My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

Kbkohn wrote:
I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back.
Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged. Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
Have you done so? If you have, all of the data is either in iCloud or iTunes on your computer. Replace the device and restore the new iDevice with the backup of the old one.

Screen is broken...still under warranty?

my screen cracked and i asked the tech guys about it. they said that they can repair it free of charge. so i click on the link they give me and it says i have to purchase their service. how to i get them to repair it for free? and it is still under warranty.

look i know that there was some ipods that were
having lcd issues and the screen was cracking inside
instead of externally. that WAS covered by the
warranty, or have u not read previous posts where it
was covered. don't get all snotty with me in ur
replies either. u Don't know everything
That was a very very very small fraction of iPod nanos. I do not believe that iPods are still experiencing that.
From this article...
Our figures show this issue has affected less than 1/10 of 1 per cent of the total iPod nano units that we've shipped (as of that point--many months ago). I doubt that newer iPod nanos are having the same issue.
btabz

My Charger is broken but still under warranty but I'm not near any apple stores, My Charger is broken but still under warranty but I'm not near any apple stores

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