My charger is broken im I able to exchange for a new one

So my Ipod 5 charger began to have turtle necks, which they say is usually a sign. Unfortuanly that came true! My Ipod charger isnt working unless you push the cord really hard in although when i tryed it one more time it was working. Im I allowed to exchange for a new one

Yes, if within 1 year from date of purchase, and Apple determines it is faulty do to a defect and not from abusive use. Good luck. Cheers.

Similar Messages

  • Does the apple warranty on my iphone cover me if my charger stops working? Can i exchange for a new one for free?

    My charger has developed one of those wrinkles near the plug and only works if I hold it a certain way and push it in weird. I want a new charger from Apple but don't want to pay for it. I bought a warranty along with my iPhone 5s and the worker said I would get a free phone if I broke mine since I had a warranty, he also said something about a new charger. Can I take my broken one into the store and trade it in for a new one for free since I have the warranty?

    Matters what model you want to trade it in for, if it's the same than yes. If it's a cheaper one they're going to give you how much more money your current phone is worth compared to your new phone. Also, for the charger that depends on our plan and Apple

  • Is it possible to exchange a broken (on the inside) iphone 5 for a new one for a small price?, Is it possible to exchange a broken (on the inside) iphone 5 for a new one for a small price?

    Mine won't answer, it wont turn on, i tried asking a specialist and he said apple used to exchange recent iphones for second-hand ones for around 300€. Is it still the case?

    That is one option.
    If no longer under warranty, another option is taking it to an independent cell phone repair shop.
    Another option is trying to sell it as is and use the proceeds to purchase a new iPhone.

  • TS3682 I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1!  This is what I get for buying an Ipad twice in a week because of a broken scre

    I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1!  This is what I get for buying an Ipad twice in a week because of a broken screen? $500 the first buy and then another $299 plus tax for the swaped out one that I can't restore with my backup data.

    I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
    However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
    Copied from the article that linked you to this discussion ....
    Resolution
    Update your device to the latest version of iOS to be able to restore the backup.

  • My iphone 4 is dead after I updated to ios 6.1.3 it doesnt turn on and doesnt respond to itunes also. Visited Apptronix service desk but they say there is nothing they can do about it, and they have charged INR 10640 for a new one. Is there anybody same..

    My iphone 4 is dead after I updated to ios 6.1.3 it doesnt turn on and doesnt respond to itunes also. Visited Apptronix service desk but they say there is nothing they can do about it, and they have charged INR 10640 for a new one. Is there anybody with similar problem....

    Hm... Try this----> http://support.apple.com/kb/ht1808 or http://osxdaily.com/2010/12/04/ipad-dfu-mode/

  • My i pod touch the charging pins are bent, can i trade it in to apple for a new one or money how ever much it is worth

    My i pod touch the charging pins are bent, can i trade it in to apple for a new one or money how ever much it is worth??

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. Cost depends upon model and capacity and you get the same model/capacity back
      Apple - iPod Repair price                                             
    Apple will give you a 10% recycling discount if you turn in an old iPod when you purchase a new one.
    Apple - Recycling Program for iPod and Mobile Phones

  • My iPhone gets really hot everytime I put it to charge. Is that normal or should I take it to apple so they can change it for a new one ?

    Ok so my iPhone gets really hot every time I put my phone to charge is that normal or should I take it to apple so they can replace the phone for a new one ?

    Really hot, as in too hot to touch? Have you tried a reset, or a restore on the device. You need to do those things before you take it to Apple for evaluation. It is Apple's decision if it should be replaced.

  • I recently had my cracked iPhone 4 screen fixed, the lady who did it told me my light sensor was broken.. How can I get a new one installed??

    I recently had my cracked iPhone 4 screen fixed, the lady who did it told me my light sensor was broken.. How can I get a new one installed?? i noticed there was something wrong when I talk on the phone it will mute, hold or speaker the calls. It's very annoying how can I fix the light sensor

    Was your cracked screen fixed by an Authorized Apple Service Provider?  I may be wrong, but I didn't think they fixed such things.
    Regardless of who fixed it, and whether it was an authorized repair or not, I recommend bringing it back to the agency that fixed it in the first place.  But note if the repairing agency is not authorized by Apple, you may not want to spend much more money on repairs there for this unit.

  • If I were to exchange my iPhone 5 for a new one, will I be able to get it immediately on the spot?

    Having some issues with the wake/sleep button and I'm thinking of getting it exchanged for a new set in Singapore. However I'm living in Malaysia and I would like to know how long would the replacement process be. Thanks!

    An iPhone is supported only in the country in which the iPhone was originally sold. If you are living in a country other than the one in which you purchased the iPhone, you will not be able to get service there. You will need to take the iPhone back to its original country or send it to someone you know there to get it replaced.
    As to the process, that will depend on the country of sale and from where you purchased the iPhone. If you can clarify that, we can provide more specfic information.
    Regards.

  • Can i exchange broken iphone for a new one?

    i hear you could give apple your broken iphone 4 and pay $150 for a new one

    See My iPhone is not eligible for warranty service. What are my service options?
    on this page -> http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 5
    $229
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149

  • My lightning to usb charging wire is breaking, will apple replace it as it is general ware or do I need to pay for a new one?

    My lightning to usb charging wire is breaking, will apple replace it as it is general ware or do I need to pay for a new one? The wire came with my Iphone 5 and I have had it since the release date.

    I agree with you that Apple should cover it, and that if they're initially unwilling to, then a complaint should be raised.  However, the poster remarked that he went to an Apple store, Apple diagnosed the problem as being faulty RAM, and then the poster said that he has to pay $200 for "a new one" (new RAM, I presume).  No matter what you or I say on here, if the representative that the poster spoke to brought up a $200 charge, then what is he going to do?  "Some users on the internet told me it should be free, so I'm not going to pay that - just fix it for free"?
    Or maybe I'm having trouble following what happened.  It seems to me that if the poster went to an Apple store and had a system that was within warranty, if Apple found a problem, they would replace it for free.  In that case, where did the poster get the number for the $200 charge, and why is it even necessary to ask if it's covered?  Either he encountered an Apple Genius who didn't handle the case properly, or there's more to the story that he's not revealing (water damage, or so on).

  • Can you trade a broken ipad for a new one?

    Can you trade in a broken iPad for a new one?

    Well, I think my answer was more accurate.  The answer is yes rather than no.  Also, the fee you mention must only be a possible fee.  Given that the original iPad was only launched 14 months ago, odds are good the OP is still under warranty.

  • My computer is broken. I have reinstalled itunes on a new one. I don't want to loose what i have on my ipod touch. What do i have to do to transfer what i have in my ipod touch to my itunes on my new computer

    my computer is broken. I have reinstalled itunes on a new one. I don't want to loose what <i have on my ipod touch. What do i have to do to transfer what i have in my ipod touch to my itunes on my new computer

    Here are a few suggestions:
    http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/
    http://www.softpedia.com/get/IPOD-TOOLS/Multimedia-IPOD-tools/XPlay.shtml
    http://videoformatconverter.net/imtoo-ipod-computer-transfer-review/
    http://videoformatconverter.net/lenogo-ipodipod-touchiphone-to-pc-transfer-revie w/
    Hope you get it sorted out.
    Pete

  • How much is the fee I have to pay to have my iPad 2 - 16 GB 3G replaced for a new one ? I have broken my glass screen.

    I would like to know if any of you have an idea of how much apple store charges me to replace my iPad for a new one. My iPad is the iPad 2, 16 Gb with 3G.
    How much is the fee ?

    I don't know what country that you are in, but in the US the price for repair (i.e. replacement, which will be the same model/spec) for the iPad 2 is (from here) $249, and here in the UK (from here) it's £206.44

  • If I take my broken, out of warranty iphone 5 into a store, how much will they charge for a new one? The screen is badly cracked

    My iphone is badly cracked screen, it was still in working order but stop recently and now the screen doesn't work at all. Hoe much will apple in the uk charge for a new handset? My phone is no longer covered under the 1 year warranty

    £ 216.44

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