My Chase Bank statements will not open, but with fox 3.6.17 the statements will open

Can not open my bank statement in Firefox with any update past 3.6.17. So I always reinstall the older update so I can open my statement. It either that or go back to Explorer to get the statements to open. That a complete waste of time since i have 5 Acc't with Chase.

One option might be to change the way PDFs are opened from opening in a tab to launching outside the browser in Adobe Reader or Adobe Acrobat. To change this setting:
Tools menu > Options > Applications<br>
(''If necessary, tap the Alt key to display the classic menu bar so you can access the Tools menu'')
In the search box, type '''pdf''' and pause while Firefox filters the list. Use the drop-down on the right to change the action, for example, to Always Ask which presents the Open/Save/Cancel dialog.

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Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open?

Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open? Is this a common issue?

Hi Madhattanite,
Welcome to the Support Communities! When did you purchase your Mac? The first thing I would suggest is to review the information in the resource below for the Up-To-Date Program for Pages, Numbers, and Keynote.
Once Yosemite is installed, you should have the option to Accept the Pages, Numbers and Keynote apps in the Mac App Store Purchases pane.
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
I hope this helps ...
- Judy

Officejet Pro 8600 Plus will not print but is connected and says that the print job is 100% Complete

Hi All,
I'm printing from a MacBook Pro using OSX Lion. It says that Officejet Pro 8600 Plus is connected and that the print jop is
100% complete except that nothing comes out of the printer. I've done all of the test prints and they've printed just fine.
I tired all of the troubleshooting steps listed on the support guide and still nothing. HELP!

Not a reply but another plea for help.
There seem to be so many people with wireless problems that a) it seems silly to start a new thread and b) which one to enter my own plea.
-Printer bought about 2~3 weeks into Sept 2012
-Installed onto Macbook Pro running Lion (full updated at that time)
-Both wireless scanning from printer to computer and initiated from computer worked fine.
-Printer, with full choice of duplex, layout etc, worked fine. (Even left 5star feedback somewhere!)
-Set up eprint. That OK, too. Fine from iPad2 and SE Arc S printing photos.
-Somewhere along the line it stopped communicating with my MBP
-Out of interest, since there seemed to be no problems with an Acer laptop running Vista, I booted the MBP from an external drive on which I'd done a backup of my 10.6 system iMac (>300Km away: can't try that). Installed HP software from disc. Seemed fully functional. Odd. Very odd.
-Restarting with Lion on MBP, tried again. Looks as if it might work, but loses connectivity. Tried manual address on printer.
-Booting from 10.6 system again, reinstalled Lion on MBP (wondering if conflict between HP and Apple updates)
-Reinstalled HP software from disc.
Still didn't work.
-Brought Lion up to date. Downloaded most recent dmg file from HP. Looked for updates. Have applied firmware update to printer
8600 doesn't list my MBP as available computer to scan to
[But all the test pages done whilst in HP Utility, and others, get sent through]
Am getting rather fed-up with all this; never, ever before have I had so much printer problem.
There seem to be a number of Lion users out there with the same problem. So far -but very infrequently tried- other machines/systems seem OK, therefore I am coming to the conclusion that it is an Apple<> HP conflict. If not sorted soon the printer will be returned as it is not fit for purpose. I'll revert to using my seldom problematic, non duplex A3 Brother.
Hrumph
Please help, someone! Either with a pointer to something I've not yet tried or by analysis and rapid availablity of updated software.
Thanks,
Mike W

My daughter dropped her ipad (on the carpet with a case)and the screen went blank. It will not turn off with force-off nor does the apple icon appear.

Ipad was dropped onto carpeting and the screen just went blank. It will not show turn off slide, nor will it display the apple icon. Pusing both home and on/off button together also does nothing. The screen barely displays any light when the home button is pushed. I am able to sync it but the screen is not displaying anything.

A few iPad users have been successful in "reviving" an iPad after a drop. Turn the iPad over and give it a HARD SLAP in the back. May take several slaps.
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

IPod not recognized (but with other symptoms than on the help pages)

Hey people,
My iPod is not recognized by windows (vista). I did take a look on the help pages, but nothing helps.
When I connect my iPod, after a minute or so I get a message from windows saying "Do you want to check and repair the IPOD OF JASPER?" (sorry for the translation, I actually get the message in dutch). Then I can choose of two options, yes or no...
When I click yes, it gives an error 'Could not be completed because the disk is not ready.'.
When I click no, I get a message from iTunes saying 'iPod could net be recognized, please disconnect and try again.'
Yesterday, it did show up in iTunes, but then iTunes immediately froze and my explorer (taskbar/windows explorer) too. I had to turn off the computer by pressing and holding the off/on button...
What's even weirder; When I initially installed this iPod, it all worked. I put music on it, all fine. Then the second time i connected it, this things mentioned above happened. Then a few days ago, it suddenly connected in the right way. And now it isn't anymore....
Anyone please help?!
I hope this is not any of those stupid security things of vista....
Greeting, Japzerr

Do you have a network or external drive that is sometimes connected to your computer and sometimes not?
Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

My photosmart D110 printer will not print at all wireless or when connected; the printer will copy .

My D110 Photosmart printer will not print when I want to have something printed from my laptop; I have made sure everything was connected. I have lost the the disk that came with it. Please help the serial# {Removed for privacy}
Thank You, Kevin Jackson

What operating system? Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Homepage will not rotate but apps do

Homepage will not rotate but apps do

That's normal. The iPhone home screen does not rotate. Also, not every app rotates either.

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

If the Reset Ian mentioned doesn't work...
Shut down and restart the Mail app...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Mail app from this list.
- Press the home button twice when done.
- Restart the Mail app

Firefox 4 will not let me keep my bookmarks listed on the side bar. I can open them there but once I click somewhere else they go away.

Firefox 4 will not let me keep my bookmarks listed on the side bar. I can open them there but once I click somewhere else they go away. On previous Firefox versions I could display my bookmark folders down the left side of my screen and just leave them there, accessing saved bookmarks when I needed to. Now with FF4 I can open a vertical column of my bookmark folders by clicking on bookmarks in the navigation bar but this won't stay there; if I click elsewhere they disappear. I could put a bookmark toolbar on my screen but this takes up more vertical space. I have lots of horizontal space that's unused. How can I go back to the display of bookmarks in previous versions?

You can fix that by going to View -> Sidebar and click on Bookmarks.
Or you could simply use a shortcut
''control + B''

The beach ball will not go away. It is acting as the cursor in all open programs. I know summer starts this week but this is ridiculous!

The beach ball will not go away. It is acting as the cursor in all open programs. I know summer starts this week but this is ridiculous!
thanks Denise

This just happened here twice to. Was working in Photoshop CC on my Cintiq HD24 Touch when the cursor turned into a static beach ball. First time i ended up rebooting (really annoiying). Second time i opened Chrome to google this bug. Somewhere in the process of searching information my cursor changed back to an arrow???
Using Mavericks on a rMBP mid 2012, Photoshop CC and a Wacom Cintiq HD24 Touch. Did not experience this before working on the Cintiq.
Just letting you know.

Hello ... I brought my iphone 4 of panama and comes with the sim small, I live in Colombia. and the court but does not recognize it yet ... q in the company will give me a sim tigo that size to see if it works. I was told it comes with open bands ...

hello ... I brought my iphone 4 of panama and comes with the sim small, I live in Colombia. and the court but does not recognize it yet ... q in the company will give me a sim tigo that size to see if it works. I was told it comes with open bands ...

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

I have a late 2008 Macbook Pro, I am trying to run MW3 but it will not work without crashing a few minuets into the game. The general specs on my computer are a dual processor 2.53 ghz. 4 gb ram and a NVIDIA geforce 9400 (9600 is the alternate card)

I have a late 2008 Macbook Pro, I am trying to run MW3 but it will not work without crashing a few minuets into the game. The general specs on my computer are a dual processor 2.53 ghz. 4 gb ram and a NVIDIA geforce 9400 (9600 is the alternate card).
Things to note:
I have been unable to update firmware on this computer for about a year now. Im not sure why.
I am running a bootleg copy of Windows XP on this computer, I would not like to spend $149 to get Windows 7 if possible.
any thoughts on the matter would be greatly appreciated, thank you.

Why don't you take your 'old' MBP into your local Apple Store and have them check out everything that's wrong with it - and I mean everything? Then, when you get an estimate about how much it would cost to get the machine completely repaired, ask about the Apple flat-rate repair pricing?
It's worth a shot - and with what you may save, you can put in the bank for a new MBP.
Clinton

OK, I need to be able to have a linked TOC, and also have destinations created in FM10 that will not be lost when I 1. Save the book as a PDF. then 2. need the PDF to be as small as possible, but without losing my destinations. Anyone know how to do that

OK, I need to be able to have a linked TOC, and also have destinations created in FM10 that will not be lost when I 1. Save the book as a PDF; then 2. I need the PDF to be as small as possible, but without losing my destinations. Anyone know how to do that??
I had been saving as a PDF and then reducing the size of the PDF by printing it as a PDF with a degree of image compression. I write manuals with a LOT of screen captures and line art that needs to be clear. So it is a balancing act between image clarity and PDF size. The PDFs on the web need to be smaller - sure you can undertsand.
Anyway, when I print the PDF again, I lose both my destinations and bookmarks.
Anyone know of any way to avoid that?

Control the images by creating a custom PDF Job Options and then selecting it in the PDF Job Options drop-down of the PDF setup dialog box (File > Save as PDF...)
Create the custom PDF Job Options file with Distiller. If you do not have Distiller, open the Printing Preferences of the Adobe PDF printer. Start with the Smallest File Size Job Options settings and Edit.

I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to.

I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to. I can't find anywhere in the utility or network preferences that will allow me to choose this router as the default. How do I fix this? BTW I'm using Lion.

Are there any previous networks that you have used that have the same password as Molly? YES
Using System Preferences > Network > AirPort Advanced again, you need to remove any listings of previous networks that used the same password as Molly. Click the name of the network and click the - (minus) button at the bottom of the list of connections.
Also delete any other networks (except Molly at the top of the list) that might have used the same name...Molly in the past.
Delete any other networks that you no longer need so that your Mac will search for networks more quickly
Click OK, then click Apply
Open KeyChain Access and look for a listing of any old networks that you no longer need. Click to highlight the name of the network, then click the Delete Key on your computer.
Then look for any old networks that might have used the name Molly in the past and do the same for them.
Then look for any old networks that might have used the same password as the password for your "new" Molly network and delete them in the same way
Click the KeyChain Access menu just next to the Apple icon in the upper left corner of the computer screen
and then click KeyChain First Aid
Enter the main administrator password for the Mac you are using and highlight the Repair button. Then click Start. You will see a message that repairs have been completed
Quit Keychain Access
Power down the entire network...all devices...order is not important
Power up the modem first, then your main router, the other devices one at a time
Log on to Molly and see if the Mac remembers it after a few tries. If not, I'm afraid that you will need to change the name of the wireless network and password on your router due to corruption issues on the Mac. You have done everything possible without re-installing the complete operating system.

Mail will not display images with .jpeg extension. .jpg works fine. (displays in place when opening the email. What plug-in would correct this?

Mail will not display images with .jpeg extension. .jpg works fine. (displays in place when opening the email. What plug-in would correct this?

If you think you're insane now, try maintaining those pop up menus.
As far as I know, these menus have not been updated since FW 8, so
they are at least two versions old.
Save yourself a lot of grief by avoiding those menus. There are many
other products on the market which do a much better job of creating
and maintaining this type of navigation structure.
Read this link before you climb any higher on this slippery slope:
http://apptools.com/rants/jsmenu.php
There was another blog post by the fellow who originally wrote the pop
up menu feature, but I can't seem to locate it. Even he says stay away
from them.
Not the answer you probably want, but I hope it helps, nonetheless.
Jim Babbage

My Chase Bank statements will not open, but with fox 3.6.17 the statements will open

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