My child has disabled her ipod and i have had to reinstall itunes which is not recognizing the device to enable us to restore to factory setting

My child has disabled her ipod and i have had to reinstall itunes which is not recognizing the device to allow me to restore ipod to factory setting.

Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Similar Messages

  • My daughter has disabled her ipod, and screen is saying "connect to itunes!, when I connect ipod it is asking for password???? can anyone tell me what to do, we have an itunes account set up???

    My daughter has disabled her ipod and we do not know how to re-set her password,Message on ipod screen
    is "connect to itunes" have connected ipod and it keeps asking for password which we have disabled??
    can anyone help.

    Place the iPod in recovery mode and then restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • HT1430 my daughter has disabled her ipod touch what can i do

    my daughter has disabled her ipod touch can anyone help

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My daughter has disabled her ipod touch, how do I rectify this?

    My daughter has disabled her ipod touch by entering the wrong pass code too many times, I have connected to itunes and nothing I do seems to be working, does anyone know how to rectify this?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1212 this doesnt wor someone help me! my sister disabled her ipod and im trying to fix it for her.

    my sister disabled her ipod and all it says on the screen when you turn it on is ipod is disabled try again in 22,088,882 minutes and there is no slider. when i plug it in to my macbook it says itunes cant connect with the ipod and to try again with the passcode . someone please help me.

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • I forget my password to my ipod and i have try to rerstart it but its not working what should i do?

    i forget my password to my ipod and i have try to restart it but its not working. i have done i could think of please help!!

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
      4. What to Do If You've Forgotten Your iPhone's Passcode
      5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

    When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • I have changed to AT&T U-verse, which has a new modem and router combined.  Safari 5.1.10 will not recognize the wifi signal, but Foxfire will.  What settings do I need to change on Safari?

    I have changed to AT&T U-verse, which has a new modem and router combined.  Safari 5.1.10 will not recognize the wifi signal, but Foxfire will.  What settings do I need to change on Safari?

    Hello SalsburgD
    The first thing I would check is to make sure that the router is using the recommended settings to get online. Another troubleshooting step is to create a new Network Location and then join your network to see if that changes things. 
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    Using network locations (Mac OS X v10.6 and later)
    http://support.apple.com/kb/ht5289
    Regards,
    -Norm G.

  • My iphone has turned itself off and asking to be connected to itunes however i cant put the passcode in

    my iphone has turned itself off and asking to be connected to itunes however i cant put the passcode in for itunes to restore it as it will only let me make emergency calls. Any help?

    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • How do I get the internet connection back onto ipad even though it connects to Wifi successfully and I have checked on my iPhone which does connect via the same wifi and to the internet?

    How do I get the internet connection back onto ipad even though it connects to Wifi successfully and I have checked on my iPhone which does connect via the same wifi and to the internet?

    Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make/model, the wifi security being used (WEP, WPA, WPA2), etc.

  • USB is not recognizing the device and giving error 10

    My PC USB is not recognizing the device (iphone) and giving error 10.. The USb is malfunctioning but ipod is getting connected easliy

    Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.

  • Had to reinstall iTunes,backed up iPhone5 before the reinstall and need to restore the iPhone backup that is on the computer,Windows8, but it is not an option in the new iTunes restore menu. How do I map or add the old backup to the new iTunes?

    Had to reinstall iTunes,backed up iPhone5 before the reinstall and need to restore the iPhone backup that is on the computer,Windows8, but it is not an option in the new iTunes restore menu. How do I map or add the old backup to the new iTunes restore option?

    Hi MrsMoosie,
    I'm sorry to hear you are having these issues with your iPad. If your iPad isn't responding or doesn't appear to be charging, you may find the information and troubleshooting steps outlined in the following articles helpful, in particular the following portion:
    If you don't see the charging screen within an hour, or you see the connect to power screen, check your connector, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    Regards,
    - Brenden

  • Need some help: my itunes won't sync with my iphone anymore. Both softwares are up to date and I've reinstalled itunes. After I reinstall, it syncs. But then when I reboot my computer, it no longer syncs anymore and I have to keep reinstalling itunes. Tho

    Need some help: my itunes won't sync with my iphone anymore. Both softwares are up to date and I've reinstalled itunes. After I reinstall, it syncs. But then when I reboot my computer, it no longer syncs anymore and I have to keep reinstalling itunes. Thoughts???

    thought that it was possible to have the same iTunes library on any machine that was authorised, a kind of cloud-iTunes I guess. 
    That would convenient, but sadly it is not the case. Sorry!
    Either way your welcome and best of luck!
    B-rock

  • My iphone is blocked and I am being told to pluig it in to itunes but the itunes it was set up with is not recognizing the device - can anyone help?

    My iphone is blocked and I am being told to plug it in to itunes but the itunes it was set up with is not recognizing the device - can anyone help? 

    I also live in the United States so redownloading shouldn't be a problem.

  • I disabled my ipod and it said to connect to itunes so i did now nothing is happening. What do I do?

    I disabled my ipod today. I changed the password and forgot it. Pretty stupid move my way... So i ended up disabling it for hours! After a while it said Ipod disabled, connect to Itunes so I did. Nothing happened and I need help. Any suggestions?

    Recovery Mode:
    1. Turn off iPod
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPod
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPod in recovery mode"
    8. Use iTune to restore iPod
    Note: You need to be patient and repeat the above many times to recover your iPod. Data will be lost if you do not have backup.

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