My Chromebook isn't letting me download creative cloud, what do i do, ive already tried everything?

please help, i have already paid for it and it just wont download. i have tried everything it says to do and it wont work. it always says "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.

Cloud programs run on Windows or Mac... what operating system do you have?
MINIMUM System requirements for Cloud Programs... scroll down and check each program
-http://helpx.adobe.com/creative-cloud/system-requirements.html

Similar Messages

  • I get an error code: A12E5 when i try downloading creative cloud what do i do?

    please help

    Open Activity Manager(Mac) or Task Manager(Windows)
    Look for "AAM Updates Notifier" in the list of processes (sorting by process name helps)
    Highlight it and then click on "Quit Process", say yes to the warning
    Quit Actiivty Manger
    Retry the install

  • I downloaded Creative Cloud not showing on desktop and photoshop won't open

    I downloaded Creative cloud, wasn't working properly, uninstalled it, tried to reinstall it, and now not showing on desktop. Neither is Photoshop. How do I find photoshop to use the free trial version?

    use search function to find "creative cloud" program. If not, you need to download it again.

  • I cant get my HP to download creative cloud

    My Computer isnt downloading creative cloud what do i need to do

    Connect to Wi-Fi then tap the app in question, if the download doesn't start tap and hold the app until it starts to wiggle and then tap the 'x' that appears to delete it from the device. Try the download again while on Wi-Fi or use iTunes on a Mac or PC to sync the app to the device

  • My ipod touch isn't letting me download any apps or games and I've tryed to restart it what else can I try to do?

    My ipod touch isn't letting me download any apps or games and I've tryed to restart it what else can I try to do?

    Go to Settings > General > Restrictions and check the configurations in there.
    ps.
    By the way don't use bold text, it's not helping!
    Message was edited by: ckuan

  • Premiere Pro trial won't download and it isn't listed in my creative cloud

    Premiere Pro trial won't download and it isn't listed in my creative cloud. It is frustrating... it says it is downloading but it makes creative cloud pop up and I then can't find it listed . I just want the trial. I have done trouble shooting on cchromeand on my computer.

    See if your machine meets the system requirements for the software.  CC will not list applications that will not work with the system.
    Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html

  • My ipad isn't letting me download apps saying my billing information is incorrect when it hasn't changed

    My ipad isn't letting me download apps saying my billing information is incorrect when it hasn't changed. I've re-entered it and it still isn't working. How do I fix this

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why can't I download creative cloud on my google chromebook?

    Why can't I download creative cloud on my google chromebook?

    Creative Cloud is compatible only with WIndows and Mac computers .
    Creative Cloud is not available for Chromebook OS.
    Please click on the below link for more details  :
    https://helpx.adobe.com/creative-cloud/system-requirements.html

  • I want to download trail of Photoshop to see if it will do what I am needing... It made me download Creative Cloud and now it won't even open...... What do I need to do to get this free trial of Photoshop?

    When I downloaded Creative Cloud it made me set up an account, download, verify my email. Now when I go and double click or right click and run, or right click and run as an administrator, Creative Cloud does nothing.................. I just want to download a trial of Photoshop to see if it will let me edit my images the way I need them done... If it works I plan on purchasing it because I will need to edit pictures repeatedly. It is quite frustrating when I try and download Photoshop and it makes me download this other thing to make it more "seemless" but then it doesn't even work. Now when I go to try and download Photoshop it just redirects to the Creative Cloud website and pops up saying it has to open something outside of Google Chrome. If I hit cancel, it does nothing (obviously), if it hit launch, it still does nothing...................... What am I doing wrong here???

    Please provide your operating system details along with the version of PS you are trying to download.
    If possible, paste a screenshot of the error that you get on Creative Cloud desktop app. FAQ: How do I capture and post a screen shot or video?
    ~ Arpit

  • Downloading creative cloud as a student

    I am trying to download creative cloud as a student, but it is not letting my find my university to continue, not sure how to continue from here

    Contact support by web chat.
    Mylenium

  • Can I install Cloud software on a Samsung Chromebook? [was: Trouble with the Creative Cloud]

    I have a Samsung Chromebook, I've subscribed to the Creative Cloud for my coursework. Is there anyway I can download the Apps with this type of laptop?

    No.
    Adobe software only works on Windows, Mac OS X and mobile apps work on iOS and some Android.
    Chromebooks run the Chrome Operating System. Software must be specially written for it. Few if any of the major apps e.g. Adobe software are available for Chrome OS.
    Chromebook software must be downloaded from the Google Chrome Web Store. That's part of what makes Chromebooks so cheap - limited apps.
    Chrome Web Store

  • Error 201 when downloading Creative Cloud to iMac

    I work for a school. and we have Adobe Suite CC installed on all of our machines, with individual Adobe ID's for licensing purposes.
    When trying to download Creative Cloud to an iMac, so that I can download an app (AE), I'm getting error 201 after about 10 seconds of download. I've downloaded the Creative Cloud installer, then when I double click the installer, the error keeps coming up.
    I'm signed into Adobe ok with my ID.
    Does anyone know what this error means? The forum lists other errors but I can't see any details about this one. I have tried a second iMac, and I get the same result.

    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • Renewed my monthly plan , downloaded creative cloud desktop app on new laptop, go to apps, but i dont have an option to install photoshop, I have it installed on two other laptops but both laptops were damaged and i cant access them to delete the installe

    hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.

    The purchase is active now, we have recieved the payment. You have one activation left.
    Current Plan:
    Creative Cloud Photography plan (one-year)
    Account Activated:
    20-Aug-2014
    Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
    Regards
    Rajshree

  • Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better th

    Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better that I uninstall them? Kind regards, AnnaReet

    It is not necessary to retain the older installations.  YOu might want to consider if you will have any need for them in terms of working with older files, but other than that you can probably uninstall them without missing them.

  • Error message when downloading Creative Cloud

    My computer keeps telling me I need to download Creative Cloud, when I do, I get this error message.
    "creative cloud is needed to resolve this problem, however it is missing or damaged, please download and try again'
    So I re-install and re-download over and over and it keeps giving me the same error message. Help!

    Sashareiko I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

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