My classic ipod won't restore or synchronize.

My Ipod classis wont give option to restore or sinchronyze, dont know what to do. When I connect it to my mac (or any other computer) it only ejects it. Someone knows what to do?

Hello michael43304,
The article linked below details some useful information and troubleshooting steps that can help get your iPod updated.
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
Cheers,
Allen

Similar Messages

HT1339 My ipod won't restore. It keeps coming up with an error message.

My ipod won't restore. It keeps coming up with an error message. that says "The iPod '_____' cannot be restored because it contains files that are in use by another application." How do I fix this?
The only thing that's open is my itunes, so i don't see how anything on my iPod can be in use by another application.
It also does this when I try to eject it, so I end up having to just unplug it instead of ejecting it, which I know is not good.
And if it matters, sometimes I plug in my iPod and it doesn't register on either the iPod or in iTunes that my iPod is plugged in, so sometimes I have to re-plug it in. And my iPod these days will continue to say that it's syncing even though iTunes will say it's finished.
Please help me!

Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.
Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
Note that this is a good, general process any time you can't access any file.
In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

IPod Won't Restore Error 3194

The iPod won't restore an when i try to restore my iPod in comes up with the Error 3194, from what i can call the error apppears when it says verfiying with apple i have tried changing host, no luck.

This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
Above from:
http://support.apple.com/kb/TS3694#error1601
Try tis:
3194-How do I reset the hosts file back to the default?

Help!!! ipod won't restore on itunes

my ipod won't restore on itunes because it says this check your network connections are connected and your network connection is active or try again later. i have no idea what this means and i have tried again later and it hasn't worked. also if i can restore can i get my things back? thanks

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
You can restore from backup to get things back
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

IPod Classic [Error 1439] - iPod won't restore

My iPod Classic was working fine until yesterday when I plugged it in to update my iTunes library. iTunes said the iPod was corrupted and I must restore it and lose all data loaded onto it. That seemed bad enough, but then the restore failed and I got this message about Error 1439. I looked this up and it was on a page with lots of other error codes, I tried all the steps recommended and it has got me nowhere. So now I've got an iPod that when it is unplugged says it has zero songs on it but in terms of the space available it says it is full. When I plug it in it isn't recognised in My Computer and iTunes only recognises it initially when I plug it in with the restore screen I've already mentioned that features the restore button that leads straight back to the Error 1439 message - after that the iPod disappears from iTunes completely and you can't even eject it because there is no recognition that it is plugged in at all. Following the steps recommended in the iPod Classic troubleshooter / wizard didn't help, so now I just don't know what to do. Both the iPod and iTunes are updated to the most recent version, so has anyone got any useful advice? - The fact the Error 1439 message has already appeared on one of Apple's help pages along with other possible error messages suggests to me this must have happened to someone else before. I can't call Apple's helpline isn't an option as I bought the iPod new in 2010 and apparently that means I'm not entitled to any help from them. So I need some help here please, but if all you can suggest is to post me back to the page about this in Apple Support please don't bother, I've already been there and the advice given doesn't work. Thanks and I look forward to reading your suggestions.

Hey chjesc,
I have an article for you that addresses this error code and may be able to provide you with some further information regarding this issue:
iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/ts1372
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Stupid ipod won't restore.!!!!!!!!!!!!!!!!!!!!!!!!!

hi,
i dont know why... i plugged in my itunes supposedly to format it to windows version because i went to the apple store and when they fixed a problem, they used a mac; so they told me to go back and reformat it.. (using ipod updater) so i got home and plugged the ipod on and it failed!! it wont update OR restore! after that, the ipod shows nothing but a white screen saying "plug ipod to computer. use itunes to restore" or something like that. and when i do, it doesnt work! it says that it fails!!!!!!! the ipod doesnt show up on itunes or anything. i set it to disk mode to try and it still is the same thing. i also reinstalled itunes and ipod updater and it still doesnt seem to wanna behave. i cant get my ipod to function or do anything but sit still!!!!
please help.
thank you so so much!!!
ipod video 60 GB Windows XP white

I, too, am having troubles restoring my G5/video iPod. First, iTunes indicated that my iPod was running 'an old version' and to run iPod Updater to update it (even though I had run updater a month or so before). Then, my iPod would not play music that I bought from iTunes (skipped over them w/o playing).
1 - I tried clearing these songs from the iPod and restoring them, but they still would not play. (Some of the playlists that I changed on my PC won't sync properly with my iPod either - on the iPod, the playlists are the old/unchanged ones).
2 - I tried resetting my iPod (hold the middle button and menu button to restart). No change in behavior.
3 - I ran the latest iPod Updater 6-28-2006? but that didn't solve my problems. I still couldn't play my recent iTunes music. (I think I could still play music that I bought a few months ago, though).
4 - As a last resort, I used the iPod Updater to RESTORE my iPod, which caused my PC to freeze, requiring a reboot. Now, my iPod shows a b&w message "Connect to your computer. Use iTunes to Restore" when it starts up, and when I connect it to my computer it shows a different "Do not disconnect" screen (smaller, b&w 'not' sign). iPod Updater does not recognize my iPod any more, although my PC shows "Removable Disk" in the Drives list.
5 - I stopped the iPod.exe process and I tried to format the iPod under M$ Windows, as suggested, but the format dialog won't let me. The iPod Updater application tries to run but fails with a "disk write failure".
HOW CAN I FIX MY IPOD?

80gb Classic iPod won't stay on

I went to update the 80gb classic ipod I just bought today and first their was an error message that said it couldn't update. Now the ipod just keeps turning off and on by itself but when it turns on, it doesn't go completely on. It shows the screen w/ the apple then turns off. I tried resetting and nothing. Can't even power off to get it to stop, it just keeps doing it over and over. I'll take it in if I need to but really want to save the trip if I can tomorrow. Any help???? Thanks!

It seems, further to my previous message, that there is a fault that will, for some reason rectify itself with a COMPLETE 24 hour "resting" of the ipod, then plugging it into the AC adaptor, letting it charge.
After, "restore" it from your macbook. I had problems with my macbook, and after relaunching finder and itunes several times, it finally recognised it. once recognised and in itunes, "restore".
I suspect that the new ipods come preloaded with something that the computers do not like (or vice versa) and require a complete and utter rstoring before they successfully sync. I also suspect that - indeed file extensions MAY cause problems. I wonder, as it had "cover flow", it browses through EVERYTHING on it, and anything with an Operating system "alien" file will cause the ipod to restart continuously (e.g. if yer running OSX, a "wmv" file MAY cause exceptions; vice versa, on Windows, it might be a "dmg" file).
Furthermore, the "enable disk use" may have something to do with the problems??
Only guesses but any problems, the Apple stores themselves (including their helplines) are superb! Very helpful.

Refurbished ipod won't restore

I received a refurbished ipod to replace my old one, when the battery on my old one died (a 3rd generation). I followed the steps to set up my new ipod, installing the latest versions of itunes and ipod updater, then restarting my computer, and opening ipod updater. However, when I connect my ipod to the computer, supposedly the restore button on the ipod updater should become active, but it does not. I am not sure how to restore my ipod. I tried unsuccessfully to reset my ipod, but its screen remains blank. Please let me know if you have any suggestions.

Can you find another PC and do a Restore there, it is even better if you can find a Mac instead.
] Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921

IPod won't restore to factory default

Had to do a restart(the menu & select button) after it froze while on a laptop with windows vista while trying to sync music. Since then, trying to do a restore on both the laptop w/ vista AND my PC w/ XP and i get the same message every time. The iPod after every restore reads "Connect to your computer. Use iTunes to restore." and plugging it into iTunes it says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" After EVERY restore this has happened, I have tried putting the iPod into Disk Mode beforehand and leaving it to charge for like 4+ hours and nothing seems to be working. Any help would be appreciated, Thanks ahead of time!

By outlet do you mean a USB port on your computer? If so does your I pod show up in iTunes? If not you will have to follow the appropriate steps for your iPod not showing up in iTunes for your particular OS. Are you using a Mac or a PC?

My ipod won't restore,error 6. I would really appreciate any advice,please

I bought a new ipod touch 8gb, 2nd gen 5 months ago, Its always had a few problems whilst syncing like itunes crashing but now I cannot restore it, I have tried so many times I have lost count, 'ipod cannot be restored error 6' keeps on coming up every single time I try to restore it.
I have windows vista, could that be why its not working, Ive tried:
-Deleting the ipod software on the computer,
-Disabling the firewall,
-Different usb ports,
-Restarting the computer...
I don't know what to do, I really appreciate any advice at all as to why it's doing this and how to fix it, I've read the apple support pages but they do not help.
Many thanks, I look forward to hearing from someone, anyone soon
Message was edited by: zarahmann

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
From:
http://support.apple.com/kb/TS3694#error9

New Classic iPod will not restore and can't eject from iTunes.

Hi everybody.
I just bought a new 160 GB Classic a week ago and promptly attached it to my Windows based laptop and installed the newest firmware.
I can add shows and songs to it with no problems, but if I do, I can NOT then eject the iPod from iTunes. It says that it is being used (it's not). The iPod itself says that it is "Synchronizing" despite the fact that I have NOTHING checked to synchronize (I disabled them all).
The only way I can eject at this point is to use the Windows function of "Safely Remove Hardware". However, if I simply connect the iPod to my computer and do NOT do anything with it (ie; transfer a song, etc.) it will allow me to eject.
No matter what, when I connect my iPod to iTunes I can never Restore it. I get Error Message 1418.
When I called Apple Care they had me go and replace it but the second one does the exact same thing.
I am just wondering if any other Windows users are experiencing the same thing before I go crazy.
Again, I have the latest firmware and the latest version of iTunes.
Thanks.

1a. Your PC can read iTunes, but for some strange reason, it just ignores your iPod. You have:
a) Reset the iPod (back to factory settings)
b) Reset the ipod, by flicking the top slider on the iPod on and off, then pressing 'Menu and 'Centre button'
for 6 secondish. let go!
b) Downloaded upto date iTunes onto your pc...
c) spent hours entering all your tracks into your library
....and then nothing!
Works ok on the pc ok, but dead on the ipod.
TRY THE FOLLOWING:
1b. a) Delete iTunes from you 'Control Panel' (click on Add & Remove Software).
Note: Make sure you delete everything to do with the Apple iPod, this is very important. (I just deleted
iTunes,and believe me you will be there for days..get rid of all of it and start a fresh).
b) Reboot your pc...
c) Plug in your iPod....it should now work.
Note: If still not working, try an earlier version of iTunes e.g Ver. 7.4.3.1
READ FIRST:
2a. Somestimes people have problems with iTunes because of the clash with Microsoft Media Player.
a) All you need to do is uninstall Media Player from your PC and reboot your system.
b) Load the Latestest iTunes from the iTune & Apple site http://www.apple.com/itunes/
c) Reboot your PC iTunes, it should now work.
However, like me if you want the best of both worlds and want Media Player, you can re-install Media Player.
Personally I use Ver. 10 - it works ok with iTunes and it has majority of functions as Ver. 11 but without the
registering via redtape as they introduced with ver.11
Note: As long as you install iTunes first and then Media Player you should be ok - Media player has a sub-routine
in its programming to dominate other players - and therefore causes you problems, without telling you why....'Nice One Bill Gates!'
but if say, you have installed iTunes FIRST then for the sub-routine seems to ignore it....strange huh!
Try it....what have you got to lose?
N. G Wilcox 10/12/07

IPod won't restore. It's in recovery mode?

Hi
This is my first post here, after searching for literally hours. I decided to register an account here and ask for help. Which I hopefully get
Anyways, my 160gig iPod Classic has been acting funny. Usually, I use Winamp to transfer songs to my iPod, but a few days ago I had to transfer a compilation to my iPod (Winamp isn't very good at doing this from what I've found), so I transferred it to iTunes. Which worked fine. Then iTunes started to analyze for gapless playback, and a few albums through I closed out of it. This left some of my album covers missing. I re-synced the albums in Winamp.
Then, a day or so later, I notice the albums near the top of the artist list alphabetically would play out of order inside my iPod, Winamp, and even iTunes. For example, Alice Cooper would play when I'd select an Alice in Chains album. Bob Dylan would play when I'd select BB King. It was playing the artist above it.
So, I tried to restore my iPod in iTunes. It said my iPod was in recovery mode and I had to store it, so I attempted to do that and then after that, it said that it couldn't be restored because it contains files that are already in use by another application. So, then I tried to format it with the default settings in Windows Explorer and the problem is still the same.
I've searched these forums and others for solutions. I've tried...
- Restarting my computer.
- Reinstalling iTunes.
- Wiping iTunes' prefs completely (I deleted the app data folders for it)
- Changing the drive letter to X.
I see that turning off disk access comes up a lot in the forums, but I can't find anything to turn it off. I recall that being in the summary page of my iPod on the bottom, but it's not longer there.
My iPod is recognized by my computer and iTunes. Though, the data doesn't come up for it (IE: It's says Capacity: N/A and it just says "iPod"). My iPod will also boot up normally, there's no data on it and I can't transfer anything to it via iTunes or Winamp as far as I know. I've ran Network Connectivity, Device Connectivity, and Device sync tests. And it said I failed to secure a link to the iTunes store and "no iPod found", even though Windows recognizes it and iTunes (kinda) recognizes it.
My iPod is running software version 2.0.4 and iTunes is 9.2.1.5
I think I covered everything. I tried to be as detailed as possible, I really hope you guys can help me out.

Maybe this will help:
Troubleshooting
As with all clickwheel iPods, you can reset this iPod by first toggling the hold switch on and off and then simultaneously pressing the select (center) and menu buttons for approximately 5-10 seconds. This is a common fix should your iPod behave unexpectedly or lock up. Once reset, the iPod should display an Apple logo for a few seconds before showing the main menu. This procedure is similar to rebooting a computer and damages none of your music or data.

Ipod won't restore, not recognized by pc or itunes

Pressing the select and menu buttons will not restore the ipod.
My PC does not recognize the ipod as a disk on the computer and itunes does not recognize the ipdod so it won't update. This also means the ipod updater program won't work to update my ipod.
All this began after updating to newest versions of itunes.
I have gone through the apple recommended procedures, step by step, including deleting and reinstalling newest itunes and ipod updater software.
I need to be careful not to complain, because that is against apples discussion policies, so can't go there. Just looking for a solution, apparently there are many of us.

ok after trying a few times to do about ANYTHING I finally decided to uninstall EVERY bit of hardware and software related to ipod and itunes on my PC after uninstalling it all but saving my music files (go to your documents and settings folder and taking out the folder "itunes music" which is under "my music" will save all your music from deletion) after uninstalling everything I put the original cd I got with my ipod straight from the box into the computer. after apparently "reconfiguring" my ipod and reinstalling the software for updating as well as itunes I managed to get my ipod to work right. songs started to be uploaded on my ipod and they work! although it hasnt throughly updated all my songs in one sitting its made considerable progress in comparison to what I wrote on my last post. I think I will take a risk and do all the itunes/ipod updates to see if it was simply just a small glitch. if it screws up my ipod again I vow I will never upgrade and I will think twice about buying another apple product. especially after hearing about $50 for techsupport! thats absolutely dispicable.
I hope this works for others and not just myself. I also hope that the ipods update 100% and not just in small 100 song cycles or so.
*small addendum* if anyone thinks this might help them but my instructions are to vague feel free to email me and I'll try to explain further. my email is [email protected]

IPod won't restore, format, or update

I received this iPod as a Christmas gift 2005. I received another one Christmas 2006 so I gave the first one to my 12 year old daughter (right after warranty expired). She has used it for a month, and now all these problems. At first I thought she may have uploaded a virus onto the iPod, either by song, or file. But I know if that was the case, a simple restore would fix it. No luck so far. Can anyone help? I have attempted to list below all the things that I have seen in the past two days of trying to fix this problem.
-Error messages seen on iPod:
Sad iPod icon
“Please wait.
Very Low Battery”
“Connect to your computer.
Use iTunes to restore.”
(Repeated in 3 different languages under the English version)
When iTunes DOES recognize iPod, these things happen:
System taskbar balloon says “Apple IPOD connected to USB”
-Error message seen in iTunes:
“iTunes had detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.”
Only the "Summary" tab comes up w/ this description under:
(the picture showing is of an older iPod model-the picture of my avatar)
"Name: IPOD
Capacity: n/a
Software version: n/a
Serial number: n/a
Format: unknown"
After I press the restore button (all other usb devices having been disconnected), it begins and then this error message:
"The ipod “ipod” could not be restored. And unknown error occurred (1418)"
I have taken a known working iPod apart, swapped hard drives. At that time neither work.
I have swapped batteries only…still does not work.
Forcing into “disk mode” works.
SRV “Diagnostics” boot Sept 09 2006 (auto/manual) works.
I have reset the iPod.
I tried different usb ports.
I have restarted the computer with iPod connected.
When trying to update iPod w/ software 2005-10-01:
It tells me that the iPod is not mounted after it recognized that I connected an iPod...
or it gives me error message:
iPod Universal Updater has encountered a problem and needs to close. We are sorry for the inconvenience.
and shuts down
I have also tried to use windows to format the hard drive, nothing happened.
I have tried on both my home computer and my work computer.
I hope someone out there has seen these problems before and knows exactly what I need to do. I really hope I don’t have to take it to a service center. I have tried to troubleshoot the hardware with a known working iPod. Maybe I didn’t do something correctly. But when I put the working iPod back together, it works fine Please help.
Thanx in advance!

Yes, as a matter of fact I did see that article...and I believe I tried everything that it suggested. And other sites that I visited kind of made me think its something reading wrong, because at first I thought it was simply the hard drive that needed to be replaced, but then when i swapped with a good one and still had the same issue, I realized that it could be several things. But not knowing the complete ins and outs of the construction, maybe I did something incorrectly. Can anyone tell me how to reformat with a windows disk or something. Because at times I can get it to mount, it just seems to be a game and cat and mouse. One thing works, when the other won't. I regained hope when forcing into disk mode was successful. Not sure if that was false hope or not. But thanx for the suggestion.

New ipod won't restore from icloud

If I set up my ipod as new, can I still restore from icloud?
I purchased a new ipod touch yesterday, and in the course of setting it up, it will not restore from icloud, so I thought I might be able to set it up as new and still restore from icloud once I got it set up, is this correct? I would update from itunes, but my computer's operating system won't allow me to update to the newest version of itunes, so the ipod and computer won't "talk" to each other.

Do other devices now connect to the router OK?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Try on another network as Apple recommended.

My classic ipod won't restore or synchronize.

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