My cloud is full, i havent updated in 41 weeks, and my ipod was stolen. have I lost all my music?
My ipod touch 5 was stolen. I have changed all the passwords for any account that I had on it. The problem now is that I have been traveling without my computer for nearly a year. My cloud is full and I haven't backed anything up. Have I lost all my music purchases as well? Does Apple have a record of the songs I bought and will I be able to get them back?
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I just updated my iphone 3GS on itunes. It deleted my ipod on the phone as well as in itunes. My music is still in the library, but no ipod under devices. Does anyone know what happened and how to get either or both back?
Did you fail to import your photos before updating? If so, then they are likely gone. You can try restoring from backup. If that fails then they are gone. You should regularly import photos to your computer, most especially before any update.
Did you fail to transfer any purchases on iphone ( that were not on your computer) to your computer before updating? If so, then you will have to redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
same as title
I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.
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I run Windows XP on desktop pc. Have not installed any other software since last using categories in BT/Yahoo Mail and have not changed any of its settings.
Step by step, how did you arrive at seeing this agreement?
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I updated my 3g iphone to the ISO 5.0 & now i lost all the music that I had downloaded from CD's, but all the music i purchased is still there. How can I get my CD music back on my phone?
for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer. -
Can't update due to message saying a prior update is still running and to reboot, but I have rebooted at least 4 or 5 times What do I need to remove to get the install to work?
I am stuck at FireFox 3.6.18 as no update actually installs, even when I am logged in as the admin.
i am running XP SP3
I have the update files for version 4, 6, 8, and 10. IF I can figure out the error - probably in the registry - which update should I start withIf there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Firefox 3.6.x: http://www.mozilla.org/en-US/firefox/all-older.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I have an ipod touch 4th gen, installed the latest update to iOS 6 and have lost all my music, apps etc. It also linked up with an alternate email address???? Help!
I have a similar issue happenning with my ipod touch 64GB running IOS 6.0.1. My music content is stored via itunes on my Snow Leopard macbook pro as well (and not in the cloud). The music on my ipod (which is sync'd to my macbook pro when I connect via usb) has randomly disappeared about 3 or 4 times lately, not during sync'ing and unrelated to battery charge levels. Fortunately I have been able to restore it by restarting my macbook pro then re-syncing the ipod, which it is now doing as I write, but it takes hours (for over 3000 songs). Having looked at a few other forum discussion pages, it seems this may be a bug related to IOS 6 updates and using music/itunes and podcast playing apps. The same thing has intermittently occurred with some other content such as downloaded podcasts, iplayer content and photos. Once I reconnected the ipod it synced and apparently restored the content, but I can't understand why it lost it in the first place, and its very annoying. Lets hope the reinstalling works on my ipod tonight....up to 248 of 3326 songs syncing as I write....
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I've shared photos with my brother, and now we have both lost all photos, is it to do with the update?
- What OS is on your computer? you say you have Windows 98. That I think is the problem.
- Are you importing the photos by:
iOS: Importing personal photos and videos from iOS devices to your computer
If not how?
the .ithmp are thumbnails, not the full photo -
I have updated my ipod software for my ipod touch, and i have lost all my music.
well, i decided to update the software of my ipod, becuase the box that kept notifying me to do so on itunes, became quite irritating. So i clicked update and it said that it recognises that there are some songs on my ipod tha arent on my computer and so it asked me if i want the music to be backed up on my computer and i clicked yes. So it took half an hour to back up everything that was on my ipod. An hour and a half later it then had finished updating the software, and that it was going to restore everything that was originally on my ipod, so i clicked ok. An hour later, it had finished, and so i went on and all my apps were still there, however my music wasnt. so i thought thats alright, i will just manually get the music that had been backed up onto my computer and put it onto my ipod, which i did. However, it only had the music that i had bought from itunes on that specific computer, and not what i had brought from itunes through my ipod. So i thought if i go to teh song on itunes, if i click on teh song to buy and downlaod, it would let me download it again, but however not make me have to buy again, but it made me buy it again, and so i have now lost at least $60 or $70 worth of music, inwhich i refuse to buy again.! becuase this stupid software updating!!!
and i am seriously not happy! if only the music that we buy goes straight onto our account and so that we can access the music through our account no matter what computer because my parents are split up and so i have to use three computers, (one at dads, two computers at mums) and it is really frustrating when i am trying to get a song that i bought on another computer, OR THAT I BOUGHT THROUGH MY IPOD, and listen to it. I am still the same person, same account same everything just on a different computer. i understand that if you put the music onto the account, people can access from heaps of computers and save them to that computer therefore heaps of copying "illegally' etc, but like you do now kind of, you can authorize 5 computers, just please!? it is really annoying and confusing and i am sure many people would agree with me.
i am just trying to give a suggestion and trying to get some help to get my music back and so can someone please help me!?
and i am sorry if you dont understand what i am trying to say, just i am a person who is not very good at explaining things.
yours sincerly, Annalise.I charged & tried a different USB and got the same thing, but figured out that if I plug it in and then open iTunes rather than the other way around it recognises the device. Go figure! The playcount still doesn't update though But thanks for your advice anyway!
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I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back. I did not remove my phone from the computer until it had said it had finsihed.
Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.
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Lost all my music in my iphone after update
have a iphone 3G that i updated today.. lost all my music that was on my iphone(ipod) how do I get it back?
I am trying also to take the music from my ipod and import to iphone.. how can I do this.try changing your appleID to whatever you were using when you were acessing the UK store. Then try to re-download the purchased music. I am not sure if re-downloading music works from the UK store, however. It might be US only. If this is the case, you will need to contact iTunes support.
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After the last update of itunes I seem to have lost all the music that I had downloaded from my Cds. It was a lot of music! All I still have is the music that I had purchased in the itunes store. And before you asked. No, I did not have a backup. Never got around to do it.
Does anyone of you have an idea if and how I can maybe get my music back?
Your help is very much appreciated. Would it help if I recover my computer from an earlier date?? I am not even sure if I make sense here.Hi - I seem to have a similar problem. I was prompted to update to iPhoto 11 yesterday (don't know why yesterday, I'm in iPhoto all the time). So I followed the instructions, library updated, all existing events and albums are there. I uploaded some more pictures and created a few new albums and did some new year spring cleaning, moving stuff around etc. And I started making a calendar.
I've opened it up today, my calendar is still there as are all the new events, but the pictures are empty outlines. If I open up a picture I just get the "!" but I can still see the thumbnails showing in the slider in the bottom - I don't know if that means the source files must still be there somewhere, or if it just means it captured thumbnails yesterday.
I've gone into it via "show package contents" and there just don't seem to be any masters for an upload yesterday. I also just had a look in the last import folder, because of a comment from someone above. As I scrolled down through the folder the images were there and literally disappeared in front of me - by which I mean, the thumbnails were there as I scrolled down and then would turn into empty outlines...!
All my old folders are still there, thankfully (although they're of course the ones that are also all safely back up).
Although I have a timecapsule, my photo library is too big to keep on my hard drive, so I keep it on an external drive - so it only gets backed up when I do it manually (thanks Apple for that, I will never understand why it was designed to work - or not work - that way). So if the pictures have been lost then they are gone for good which is super-frustrating (I just got back from South Korea and was in the middle of sorting out all my shots from that trip). It seems that this can only have happened because of the update - I should have known better than to have pressed yes.
If you have any ideas, I'd be most grateful!
Regards
R -
I recently tried to update my iPhone 3 software via my mothers Mac book comp - during the upgrade I lost all my music and calendar dates and now the iTunes on my phone has my mothers iTunes detail - how do I get all my info back on the phone?
Restore it using the computer you normally sync with.
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I UPDATED MY IPHONE 4 AND NOW IT WILL NOT TURN ON. ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
plumbin wrote:
.... ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download -
I was trying to update my Iphone and lost all my music on the PC how do I get it back on my Phone?
I was trying to update my Iphone and lost all my music on the PC how do I get the music back on my phone?
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device
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