My cloud will not connect to Router

I just purchased the 4tb My Cloud and cannot connect it via my Pace 1568nv router. There is no link lights on the My Cloud, i have tried multiple Cat cables. The same cables work when i connect the same wires directly to my PC.  For some reason my router will not recognize the My Cloud.  Any suggestions?

 @ aerobatix31   asked  "What exactly was your resolution with your Pace? You were able to keep DHCP settings as defaulted in the router and MC? "  
  I inadvertently mislead you to the assumption that I had the same router as you, my apologies. I have an Actiontec router used in Verizon FiOS for my home. I did keep the DHCP settings. If this is an ATT router they might have hidden many functions as did Verizon on my router. I actually decided prior to installing WD MC to purchase a 10/100/1000 switch to hard wire my computers directly rather than messing with Verizon and their heavy handed policies. Did you attempt to connect your computer to the port on the router that MC wouldn't work on? You may simply have a bad port on the router.

Similar Messages

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    Hello Fost325,
    Take a look at this document, which provides wireless and network troubleshooting scenario's.  Please let me know if this helps.
    Good luck!
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

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    Hello thesuperdude,
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    Thank you.  
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • IPhone 4G will not connect to router when SSID is not broadcasting

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    Message was edited by: jamalaya
    Message was edited by: jamalaya

  • Tablet will not connect to router it is saying authentication problem

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    Hi whittydaz,
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  • Youview box will not connect to router

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  • New Mac laptop will not connect to router wireless, fine with ethernet

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  • My Deskjet 3050 J610 will not connect to my Virgin WiFi router for use with Apple Mac laptop.

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    See if this helps.
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    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • My MacBook Pro persistently will not connect to my wireless router. The message "connection timeout" appears. What is a connection timeout and how can I fix?

    My MacBook Pro persistently will not connect to my MiFi Verizon wireless router. The message "connection timeout" appears. What is a connection timeout and how can I fix?

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    http://support.apple.com/kb/HT1145
    Take care, and thanks for visiting the Apple Support Communities.
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  • I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to.

    I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to. I can't find anywhere in the utility or network preferences that will allow me to choose this router as the default. How do I fix this? BTW I'm using Lion.

    Are there any previous networks that you have used that have the same password as Molly?  YES
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  • After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home. I have restared the phone and toggled the router, still no connection

    After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.

    When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.

  • My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

    My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

    try this.
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  • 7510-e-all in one - c311a will not connect to my router dlink wbr-2310.

    I just bought HP Photosmart 7510 e-All-in-One-C311A and it will not connect to my router which is a DLink WBR-2310. The diagnostic results are as follows:
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    Wireless Working: PASS
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    Disconnect count (last hour): 0
    Disconnect count (last 24 hours): 0
    Network Name (SSID) Found: PASS
    Other Networks detected matching your network name (SSID) No
    Wireless Networks Detected: 10
    Printer Settings Consistent with Wireless Router Settings: PASS
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    Channel: Not Run
    Security: PASS
    I have checked to make sure MAC addres is not enabled.  I have tried turning off computer, router and printer.  Please help.  I have Windows 7.
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    Hi,
    This is how I installed my printer last week (also a 7510).: Using USB cable to connect it to a computer on your network and setup from there. It will ask you to use similar setup for your computer, just accept this The setup was no longer than 5 mins.
    Please also check this:
       http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02900814&lc=en&cc=us&dlc=en&product=5070121
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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