My communities application of nokia c203 has been ...

also i cant able to to use any video as incoming call tone please help me out.

i have same problem

Similar Messages

  • Our apologies but there was an unexpected error with the application. This problem has been noted, and an email has been sent to the administrators. Please check back in a few hours to try the download again. What is

    What is going on here. I've waited 4 weeks for my ipad which will not do anything untill I've downloaded the latest version of itunes which I can't do because this message keeps appearing,
    Our apologies but there was an unexpected error with the application.
    This problem has been noted, and an email has been sent to the administrators.
    Please check back in a few hours to try the download again.
    Reading another post, someone is still trying after two days!
    Anyone got a solution to this please, or, if not, does anyone know how to email itunes.
    Thanks, Allan

    Found this
    http://www.v3.co.uk/v3-uk/download-review/1955243/apple-itunes-1011
    Hope it helps

  • Nokia account has been locked

    when i try to log in to my nokia account .it shows that "your account has been locked" .I also tried to login to my account by changing my password but it did not work . Please help me to unlock it . my email id is ...... [email protected]
    Moderator's Note: This post was edited to remove the email address and provided a more appropriate subject. Please do not publish personal information as such in a public forum.

    Hi ridoysajjad,
    Thank you for posting and welcome to Nokia Support Discussions! 
    Once the account is locked, wait for 15 minutes then try re-login (this allows the lock timer to be reset).
    If still not able to login with existing password, you must go for the password reset option on  http://account.nokia.com main page and select Forgot your password?
    Try either mobile number option or email (which you used in Nokia account registation)
    For mobile number, an over-the-air (OTA) password reset link will be sent to the mobile.
    For email, a link will be sent for password reset.
    Please note that you have to wait up to 4 hours to get the reset link as there can be network congestion.
    Once you get the reset link, create a new password and then try to login with the password.
    The login should work with the new password.
    Note: You might still have to wait for 15 minutes before you can try to login even with the new password. Nokia doesn't have any tools to unlock the user's account due to privacy issues and a new account should be created if the customer is unable to reset the password by him/herself.
    If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

  • Nokia 5800, "Has been recalled in UK due to softwa...

    I went into an O2 store in the UK, to get a Nokia 5800 and they stated that the phone was not available because it had been recalled, because of software issues. However the phone was still available at Carphone warehouse on O2 network, so I bit the bullet and got one.
    Having read a lot of threads I presume it is the 2.0 Firmware update that is the problem. This firmware is not available to me through the updater, and again a presumption is that O2 have taken it off the shelves rather than field all the complaints about the software.
    The version 11 has obviously got problems, but the 20 caused greater problems.
    NOKIA... we all know that software updates can be problematic, and they do take time to resolve, all we want is information. What is the siuation with firmware 20, why is it not available in the UK (and other countries) ... what is the ETA for a workable upgrade.

    moose1036 wrote:
    I went into an O2 store in the UK, to get a Nokia 5800 and they stated that the phone was not available because it had been recalled, because of software issues.
    Retailers and operators often make 'false' statements about models being recalled - it gives the impression to the customer that the problem lies with the manufacturer when in fact it is usually a simple case of the company concerned not being able to obtain sufficient stocks or making a commercial decision not to stock it at all.
    The simple fact is that no mobile phone manufacturer ever recalls phones due to software issues, because the issues are always resolved by fixing the issues in software updates. This kind of product would only need to be recalled if there was a serious hardware issue.

  • How do I remove application icon after data has been removed?

    I removed the "Sid Mier's Civilation" software from my computer using steam. But the icon still exsists in my app. window thing. I went to Finder>Application to try and delete the icon, but the application is not found in the applications area in finder. The icon won't go away, how do i make it go away?

    It is called Dock and if you control click -> options you can remove or just drag it off. It is just an alias.
      Direct you to the proper forum for MacBook :
    MacBook Series Forums 
    https://discussions.apple.com/community/notebooks?view=discussions
    Mac OS X Forums
    https://discussions.apple.com/community/mac_os?view=discussions 

  • Since the 3.6 upgrade, my bookmark toolbar has disappeared and I cannot add any bookmarks. The places.sqlite file is gone as is the Firefox folder in application support. It has been replaced by a Mozilla folder that has nothing in it.

    Firefox will not recognize the backup file for bookmarks. It says "unable to process backup file". There is no places.sqlite file to delete. There is nothing in the profile folder

    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
    When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
    At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

  • I am running OS X10.4.11 Recently I have been having trouble opening entourage, word, safari, excel, etc on a cold start  It has been taking 3 attempts  each time getting a message that the program quit unexpectedly.  Seems like a virus.  What can I do?

    1st attempt to open an application after the computer has been shut down a message says(as an example)" the application PowerPoint quit unexpectedly.  Mac OS X and other applications are not affected.  Click reopen to see more details or send a report to Apple."  Next attempt it says "The application PowerPoint quit unexpectedly after it was reopened.  Mac Os X and other applications are not affected.  Click Try Again to temporarily restore the application's default settings and open it again.  Click Report to see more details or send a report to Apple."  When I click "Try Again"  the app opens normally and usually runs ok  sometimes it will quit unexpectedly but when reopening at that point it opens ok.  Never had this issue until about 2 weeks ago.  ***  When I close the program myself I get a message that says "PowerPoint-New Settings
    New settings have been created for this application.  Do you want to use these settings from now on?  Then there  are  2 buttons below the dialogue box that say "Use new settings and Use original settings"  This happens every time I try to open Power Point, Excel, Safari, Entourage the first time each new day.  If I have been running any of those programs and have not shut down the laptop then the program will reopen normally but may shut down unexpectedly on its own  and sometimes not. What changed and how do I fix this problem?  Running OS X10.4.11 and software updates are current.  Ran diagnostics and checked out ok.

    Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
    Do they launch OK while in Safe Mode?

  • Determine all objects that a group has been assigned to

    I am trying to determine all objects that a group has been assigned to. For example, I would like to know what communities and portletes a group has been assigned to.
    I can retrieve the information directly from the plumtree database, however, I have not been able to determine how to accomplish this via the api.
    I have tried the following
    IPTObjectManager ptObjMng = ptSession.GetCommunities();
    for(inti = 0; i<3;i++)
    filter[i] = newObject[1];
    filter[0][0] = PT_PROPIDS.PT_PROPID_USERGROUP_GROUPID;
    filter[1][0] = PT_FILTEROPS.PT_FILTEROP_EQ;
    filter[2][0] = 1634; //group id for my group
    IPTQueryResult ptResult = ptObjMng.Query(PT_PROPIDS.PT_PROPID_ALL,-1,PT_PROPIDS.PT_PROPID_NAME,0,-1,filter);
    I have verified that the group has been assigned to the community, however, this query returns no records.
    How can I retrieve all communities or group that a specific group has been assigned too?
    thanks in advance

    This sure would be a handy feature! iTunes has it so that you can easily tell which playlists a song is in. It would be convenient for iPhoto as well.

  • I have updated my 4S i phone with ios 8.1.2, while activating i forgot my password, i am able to sign in my apple id in pc but not not able to sign in my i phone and  message- your apple id has been disable for security reasons please help

    I have updated my 4S i phone with ios 8.1.2, while activating my iphone, i forgot my password. I am able to sign in my apple id in pc (manage my account) but not not able to sign in my i phone and  message- your apple id has been disable for security reasons please help.
    my apple id is with extension @ gmail.com but for activation it is mentioned that it is linked with extension of @me.com

    Hi ulhas1frombanihal,
    Welcome to the Support Communities!  Because your account has been disabled, you will need to contact Apple ID account security to straighten this out.
    Contact Apple for help with Apple ID account security - Apple Support
    http://support.apple.com/en-us/HT5699
    I hope this information helps ....
    - Judy

  • Communities appplication for nokia 5800

    from where can i download Communities application for nokia 5800? 
    plzz help meeeeeeee

    You can't ! It's a Symbian^3 application, there was a beta version that worked at Beta Labs, but they pulled it on release of the N8, if you want intergration with several Social sites try Socially app, works well and gives on screen notifications as well as Contact and Calendar intergration !
    http://www.sociallyapp.com/download
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Unwanted omiga-plus search engine has been added to Mozilla. How to remove it?

    Unwanted omiga-plus search engine has been added to Mozilla, I don't know what way. How to remove it? I try to remove it in Mozilla by Options/Search but it come back on every Mozilla restart. I've deinstalled application omiga-plus (which has been installed without my will) and removed all files from system disk having this name. I've even reinstalled Mozilla. Nothing helps. Please help me.
    Adam Szuba

    See this - http://malwaretips.com/blogs/omiga-plus-virus/

  • Nokia Photos error : exception has been thrown by ...

    I have two computers and installed on both Nokia Photos. On the Vista-Home PC I get the error message. The first time I ran Nokia Photos there was no problem. The phone synchronized ok. The second time it crashed and it keeps on crashing as soon I (re0 start the program.
    My phone is a N82.
    The XP-professional computer is ok. The problem does not occur.
    Anybody know how to solve this problem ?
    Re-installing did not solve the prooblem, neither using Nseries suite 1.6 or 2.0. I tried both......
    Please help. Thanks.
    Solved!
    Go to Solution.

    Hi,
    I too have recently purchased an N95 8GB and have tried using the latest Nokia Photo Software.
    I have downloaded the latest version from the website only yesterday (19th July 2008 - Version 1.2.50.00) along with the latest version of the PC Suite Software (Version 7.0.7.0). The software appeared to open fine, and started to import all 23,000 items from my previous Lifeblog Software. When it eventually finished it said it had encountered errors and then listed them, and then another error occured stating that a more detailed report was in the Windows Error log, and closed the program.
    I have tried reinstalling the program, running reg scans to completely remove it, and have even renamed my lifeblog database however still loads the old import and then crashes with the same issue. Error log in Event Viewer is as follows.
    The description for Event ID ( 100 ) in Source ( Nokia Photos ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Title:NokiaPhotos Exception Handling
    Timestamp: 20/07/2008 14:33:45
    Message: HandlingInstanceID: db81c119-ab91-434a-b0ac-3e41a8c15afa
    An exception of type 'System.Reflection.TargetInvocationException' occurred and was caught.
    07/20/2008 15:33:45
    Type : System.Reflection.TargetInvocationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Exception has been thrown by the target of an invocation.
    Source : mscorlib
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)
    Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
    at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
    at System.Delegate.DynamicInvokeImpl(Object[] args)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
    at System.Windows.Threading.DispatcherOperation.InvokeImpl()
    at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
    at System.Threading.ExecutionContext.runTryCode(Object userData)
    at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
    at System.Windows.Threading.DispatcherOperation.Invoke()
    at System.Windows.Threading.Dispatcher.ProcessQueue()
    at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
    at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
    at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
    at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
    at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
    at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
    at System.Windows.Threading.Dispatcher.Run()
    at System.Windows.Application.RunInternal(Window window)
    at System.Windows.Application.Run(Window window)
    at System.Windows.Application.Run()
    at Nokia.NokiaPhotos.SingleInstanceManager.OnStartup(StartupEventArgs e)
    at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
    at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(String[] commandLine)
    at Nokia.NokiaPhotos.EntryPoint.Main(String[] args)
    Additional Info:
    MachineName : PANMAIN
    TimeStamp : 20/07/2008 14:33:45
    FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    AppDomainName : NokiaPhotos2.exe
    ThreadIdentity : PANMAIN\Paul
    WindowsIdentity : PANMAIN\Paul
    Inner Exception
    Type : System.Reflection.TargetInvocationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Exception has been thrown by the target of an invocation.
    Source : mscorlib
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)
    Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
    at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
    at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
    at System.Delegate.DynamicInvokeImpl(Object[] args)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
    at System.Windows.Threading.DispatcherOperation.InvokeImpl()
    at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
    at System.Threading.ExecutionContext.runTryCode(Object userData)
    at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
    at System.Windows.Threading.DispatcherOperation.Invoke()
    at System.Windows.Threading.Dispatcher.ProcessQueue()
    at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
    at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
    at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
    at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
    at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
    at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
    at System.Windows.Window.ShowHelper(Object booleanBox)
    at System.Windows.Window.Show()
    at System.Windows.Window.ShowDialog()
    at Nokia.NokiaPhotos.Dialogs.NPMessageBox.Show(String messageBoxText, String caption, MessageBoxButton but, ENPMessageBoxIcon icon)
    at Nokia.NokiaPhotos.Controllers.NPFirstRunController.Init()
    at Nokia.NokiaPhotos.MainWindow.LoadMainWindow()
    Inner Exception
    Type : System.Runtime.InteropServices.COMException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message :
    [1,40] Unknown token: "Isle of Skye 牤㕡2 ǁ
    51002
    c:\build_c\workdir\mplatform_1_6\mdatastore\QueryParser\MQueryParser.h
    33
    MParseQuery
    links to Tag as mt where mt.Title LIKE "Isle of Skye 牤㕡2 ǁ
    토ѷ瑯獯潨⁰⸳0䈸䵉Є" AND mt.ItemType="application/vnd.nokia.mde.tag"
    Stacktrace.
    1005
    c:\build_c\workdir\mplatform_1_6\mdatastore\QueryParser\MQueryParser.h
    48
    MParseQuery
    Stacktrace.
    1005
    .\MDataStoreObj.cpp
    1434
    CMDataStore::GetImpl
    Stacktrace.
    1005
    .\MDataStoreObj.cpp
    1305
    CMDataStore::Get
    Source : MDataStore.MDataStore.1
    Help link :
    ErrorCode : -2147197613
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Nokia.MPlatform.MItems.MEnum Get(System.String, System.Object, System.Object)
    Stack Trace : at Nokia.MPlatform.MDataStore.MDataStoreClass.Get(String bstrItemType, Object varQuery, Object varOrdering)
    at Nokia.NokiaPhotos.Controllers.NPContentController.GetItemCount(String itemtype, String query, String orderby, ENPViewTypeFilter viewType, IMDataStore datastore)
    at Nokia.NokiaPhotos.Controllers.NPTagController.ReadTagsFromDatabase()
    at Nokia.NokiaPhotos.Controllers.NPTagController..ctor()
    at Nokia.NokiaPhotos.Windows.TagManager.InitPageMembers()
    Process Id: 3820
    Process Name: C:\Program Files\Nokia\Nokia Photos\NokiaPhotos2.exe
    Win32 Thread Id: 308
    Thread Name: MainApplicationUIThread
    Category: General
    Priority: 0
    EventId: 100
    Severity: Error
    Machine: PANMAIN
    Application Domain: NokiaPhotos2.exe
    Extended Properties: .
    Any help would be appreciated as i do use the lifeblog software on a regular basis.
    Thanks
    Paul

  • HT204053 Hi there im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

    Hi there
    Good greatings
    im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

    For assistance with a disabled account, see this support article:
    http://support.apple.com/kb/TS2446
    If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Problem description: My  macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click-  EtreCheck

    My computer
    Problem description:
    My  macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
    EtreCheck version: 2.1.8 (121)
    Report generated 31 de março de 2015 18:29:15 BRT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 250
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320,07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Stickies    Application  (/Applications/Stickies.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        npsf_cef: Version: sf 3.3.1.1 [Click for support]
        Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
        DivX HiQ
        DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.86 GB
            Total number of backups: 60
            Oldest backup: 2012-07-15 01:16:54 +0000
            Last backup: 2015-03-29 19:28:06 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
            97%    rapportd
             3%    WindowServer
             1%    mds
             0%    fseventsd
             0%    distnoted
    Top Processes by Memory: ℹ️
        155 MB    Safari
        120 MB    Finder
        86 MB    rapportd
        86 MB    WindowServer
        69 MB    mds_stores
    Virtual Memory Information: ℹ️
        12.56 GB    Free RAM
        2.53 GB    Active RAM
        428 MB    Inactive RAM
        1.66 GB    Wired RAM
        1.04 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 31, 2015, 06:00:15 PM    Self test - passed
        Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
        Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
        Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
        Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
        Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
        Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
        Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
        Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

    Open Activity Monitor and kill this process - rapportd.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • HT4191 My Contacts Journal Professional CRM Journal crashes at the initial seconds of iCloud Migration. Has anybody with this application experience this situation. The developer has been contacted.

    Dear Contacts Journal Support Team,
    Each time i have been trying what you put up for me,i always delete The Application Completely,then go to iTune Apps Store to re-download it. I know the apps store will not give me an old version,that is why i do not use my Mac or iMac to replace the application however this has also been updated on my Macs.
    I reiterated in my message yesterday that,it is not that what you asked me to do is not working or i did not follow your instructions into details. I did follow every steps you stated.
    The end result is that, WHEN IT REACHES DATA MIGRATION,THE SCREEN WILL BE BLACK OR LIGHT BLUE BLACK,WITH A WHITE SCROLLING LINE THREAD ON THE DEVICE SCREEN,MEANING MIGRATION IS ABOUT TO TAKE PLACE. THIS WILL MOVE FOR ABOUT 2 or 3SECONDS,AND IT WILL CRASH.
    I have tried this several time,i do not mind starting all over again,i just want it to work with iCloud. We can give you feedback,and i praise your effort for not getting tired to respond. This is a good and real customer service assistance of which i really appreciate.
    My devices are up-to-date,and the application i download is the latest version.
    Please let's makes this application work,there is non like it on The Apps Store. So you should be proud of your work and your innovation which i see as very powerful as well as extremely useful. But when it becomes unworkable it render all my eulogies to your effort meaningless.
    Thanks for contacting me again and i hope you will make it work again. Please forget about my previous DATA,i want to start it NEW. But you can not turn ON &amp; OFF even the iCloud on Contacts Journal.
    Thanks a LOT.
    The Reverend Canon Dr. IBITOYE.
    Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
    On 13 Feb 2013, at 07:46, Contacts Journal Support <[email protected]> wrote:
    Thanks. Can you confirm this step:
    - make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal]
    - Another way to check is when you open CJournal, go to More -> Contact Us -> About page -> it should show the current app version.
    This is very important. If you are running the previous version of the app (3.2.1), then this crash will definitely happen on iOS6.1. You need to upgrade the CJournal app to the latest. After updating the app, you will have to follow the same steps as before, including cleaning up the iCloud database.
    Regards.
    On Feb 12, 2013, at 7:13 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
    Dear Sir / Madame,
    Thanks for your lengthy information which is highly and diligently consummated and extremely digested.
    All what you indicated in your last mail,i have done it and all efforts is TO NO AVAIL.
    1. It does clean all the devices but at the start of MIGRATION,the application crashes away and off. This has happened at least more than 5 to 7 times on one device. I have got main 2 iPhone 5 main lines,the other lines are subsidiary to my European lines and Dublin. So,i do not on or try to set them at the same time.
    2. Please,kindly see it in this way,look at the year you have released this application,i have not made or bombard  you with this kind of problems.
    3. I am an old man,i love the progress of our younger ones in Technology. It is just a shame i was not born to the computer and application age,it pains me. Because i know i embrace and love Technology,even at this old age. So i can not do anything to destroy your work,i will rather support you for progress so my up spring will also progress in all their discipline. Also remember my vocation as a priest,my position is to encourage,correct and not to destroy another persons efforts and labour.
    Above all,i just finished trying it twice now,at the migration point,it crashes out in few seconds when it comes with that line of migration.
    The time in London now is 03:10 in the morning,this is what i suffer on this application: SLEEPLESS NIGHTS.
    If there is any other one like this out their that can take files,journals,documents,ToDo's like this one. Please let me know,i do not mind how much it will cost me. I just want it to work.
    Thanks and look forward to your response.
    Regards,
    The Reverend Canon Dr. IBITOYE.
    Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
    On 13 Feb 2013, at 01:00, Contacts Journal Support <[email protected]> wrote:
    Thanks. We just sent you an email an hour before you sent this one!! It had instructions on how to overcome this particular problem "Cannot sync since another device is syncing at the same time". It doesn't look like you followed those instructions at all.
    This is our detailed feedback, so please read and follow them closely::
    - you can only get this message when you are trying to sync to iCloud with CJournal. It means that something else got stuck while syncing with iCloud before, and it needs you to clean up the iCloud database for CJournal (as previously instructed, and repeated below)
    - there is no hope for us to recover your previous data. The best we can do is to get the app working again with iCloud, by cleaning up your iCloud data for CJournal
    - your old data was previously wiped out when you cleaned up the iCloud database without backing it up. There isn't any chance that we can recover that. Maybe the Apple iCloud engineers can restore that for you (though I doubt it). If they do, then let us know and we can figure something out.
    Meanwhile, follow these instructions for resetting your iCloud data:
    - make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal]
    - make sure to turn off iCloud sync option in CJournal, on all devices
    - To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime.
    - Now restart all your devices by powering them down, then power them back up again.
    - Now, wait 5-10 minutes for the delete to go through
    - On one of your devices, with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again.  Wait a few minutes before trying to enable iCloud again.
    - After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel.  It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.
    Please follow these instructions closely. Let me know any instruction isn't clear to you.
    Regards.
    On Feb 12, 2013, at 3:57 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
    Dear Contacts Journal Support,
    I am so disappointed as you have not deem it right to make a follow up enquiry about my problems of which you were aware about all my Troubles.
    I keep you inform of all my efforts with apple iCloud Department and what i was told.
    I did not delete any of my files from Contacts Journal from my iCloud Account as one of my iPhone 4S still contains a 75% of some of my data. This device has been switched off since. Any attempt i made to use iCloud  on contact journal always comes up with a message i have related to you in my former message that: Contacts Journal encounter a SYNC problems from iCloud and that 2 devices can not be Sync at the same time; while all other devices are actually switched off.
    I am sending this Note now as the time limit given to me by iCloud Team will expire tomorrow. As i have said,this application has beautiful features but to make it work and Sync with either iCloud or Dropbox is a problems.
    I mean,about 8 devices can not have these problems at a go while other applications link with either iCloud or Dropbox are working on all these Devices. I can list all these for you if require as apple iCloud Team do check this as well.
    The iCloud restoration you sent me does not work,but i think this has teach me a great lesson as not to rely fully on an application like this anymore. I count my loss,my time and STRESS,i can not but let you know how i feel and my pains,frustrations and disappointments on this application.
    I have been using this application since it has been introduced,i know all the ups and downs,but not like this.
    I hereby appeal to you to sort out this PROBLEMS: "PROBLEM WITH iCloud SYNC: can not sync since another device is syncing at the same time: please wait and try again."
    The iCloud button will not even switched on.
    I look forward to hear from you.
    Regards,
    The Reverend Canon Dr. IBITOYE.
    Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
    On 12 Feb 2013, at 22:00, Contacts Journal Support <[email protected]> wrote:
    You can also go through the iCloud reset process again. That should get everything back in order again with iCloud. But there is no way to restore your old data unfortunately, since the Delete All wiped it out.
    Instructions for resetting your iCloud data:
    - make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3)
    - turn off iCloud sync option in CJournal is it is enabled on any device
    - To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime.
    - Now restart all your devices by powering them down, then power them back up again.
    - On your device with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again.  Wait a few minutes before trying to enable iCloud again.
    - After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel.  It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.
    Hope this helps.
    Regards.
    On Feb 7, 2013, at 7:19 PM, Contacts Journal Support <[email protected]> wrote:
    Hi,
    Regardless of what Apple technicians say, the simple fact is this:
    - you went and did Delete All for your iCloud data ... now all your iCloud data is gone. There's no way to bring it back. We certainly don't have the power to bring it back; maybe Apple technicians do. Have you asked them about this?
    - your only hope is to restore your device using an iCloud backup, from before you did the Delete All. That might restore your data to a previous state. We sent you this link again: http://apple.stackexchange.com/a/75394/11236
    If the Apple technicians can help you through this process, that would be even better.
    There is honestly nothing we can do at this point. There's no bug to fix. The problem is you did a Delete All of your iCloud data, without making a backup first. If you had a backup of your data, we could be able to help you, but that data is nowhere right now.
    Regards.
    On Feb 6, 2013, at 10:23 AM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
    No, not at all,The apple Technicians did run series of Test on both my account and The Application. It was conclusive that the application is not communicating both with devices as well as iCloud Proactively,this is one of The Application i personally rated 5 Stars and both iPad and The iPhone ones i have never made any complaint.
    I gain nothing from spoiling another persons Job and effort. But when something needs to be repair,i think it need to. It crashes on my 4 iPads and all my iPhone series.
    Please apple has the conclusion,you are the one who can fix it. Apparently my screen was shared because they can see through all my efforts since last Night.
    I am very DISAPPOINTED... For now i am looking towards your end to get it fix. Apple policy still remains on Third Party's Application.
    Looking forward to hear from you.
    Many Thanks,
    Dr. IBITOYE.
    Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
    On 6 Feb 2013, at 15:58, Contacts Journal Support <[email protected]> wrote:
    Thanks for the update. We would love to fix the problem for you. Unfortunately, since you deleted all the iCloud data without creating a backup first, there's not much we can do from our end. I wish we had some control over this. The best option really is to look for your iCloud backups, and try to restore your data to your iCloud backup. Did you discuss this with the iCloud technicians from Apple? I'm sure nothing was wrong with their iCloud system per se, but did they focus on recovering your data (after you explained the problem to them in detail)?
    At the moment, the only hope we have is to restore one of your devices from an older iCloud backup. You probably want to do this in the next day or so, otherwise it might get lost. This might have been something that I was hoping an Apple technician would be able to walk you through.
    Hope this helps.
    Regards.
    On Feb 6, 2013, at 5:13 AM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
    Hello There,
    i have just finished or apple has just finished with me now,and i was opportune to be attended to by one of apple most senior iCloud Engineer or Technician. We were on this problems for couples of hours,apparently they could detect all my logins through out the night on this application. It was concluded that nothing is wrong with my iCloud account neither with iCloud in general as all my other applications is working fine.
    What this implies now is that they i.e. apple engineers refer me back to you as the developer of this application. The application is not communicating with device as well as to have a good Synchronisation with iCloud.
    They asked me to inform you that i have suffered as an elderly man through out the night and up till now nothing can be done from their end. They want you to look into the application and that    it will be monitor from their end for the next couples of Days as if i or others will get all their Documents stored in the iCloud.
    The Senior Technicians might get inn contact with you if there is NO remedy to this gruelling and gruesome situation that this application has put and expose me to since 17:00 Hour yesterday evening.
    I will hereby advocate for an improvement and utmost adjustment to this BEAUTIFUL APPLICATION. I know it can be made to work without any stress and PLEASE DO IT.
    MANY THANKS,
    The Reverend Canon Dr. IBITOYE.
    Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
    On 6 Feb 2013, at 08:23, Contacts Journal Support <[email protected]> wrote:
    Hi,
    At this point, I don't think Time Machine backups would help. The only thing that might be possible is if you are backing up your iPhone or iPad to iCloud. You can check this in the Settings app -> iCloud -> Storage and Backup -> is iCloud Backup turned On? It will also show you the Last Backup under the "Backup Now" button.
    If this is on, you can try to restore one of your devices to this backup version. You can follow these instructions: http://apple.stackexchange.com/a/75394/11236
    You might also want to consult an Apple Genius bar if you have an Apple store close-by or if it's convenient for you to do this over the phone.
    Hope this helps. Really hope you can recover this data.
    Regards.
    On Feb 5, 2013, at 9:07 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
    Hello,
    Many Thanks,
    apparently i do use i cloud Sync on all my devices,but,i went to the FAQ where it says i should delete the cloud,this is the source of my Problems,apparently i would have contacted you earlier than this as it seems the latest update has been bugged,but i still manage to use it though. As soon as i delete the grey cloud,i lost everything on all my devices,all my 4 iPads,all my iPhones,my last result now is you,i can even taste any sleep as i need this file BADLY.. My last result is if you can put me through either on my Time Machine if that will still be intact. I have browse to see how i can get this work from any source. PLEASE KINDLY HELP...
    My Regards,
    The Reverend Canon Dr. IBITOYE.
    Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
    On 6 Feb 2013, at 03:38, Contacts Journal Support <[email protected]> wrote:
    Hi,
    Thanks for your email. Were you using iCloud sync? When did you upload these missing documents? Do you use multiple devices ... if so, which device did you use to upload the documents? Did you use the "Transfer over WiFi" method, or did you use "Open In" from a different app?
    Let us know and we can see if there's any way we can help.
    Regards.
    On Feb 5, 2013, at 5:14 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
    Dear Contacts Journal Support Team,
    I am sending this mail to let you know that i have been encountering
    serious problems on my CONTACTS JOURNAL FILES for the past 6 to 7
    Hours.
    I have read all the procedure on The FAQ as well as deleting this
    application on all my devices also i tried to go to Manage my Data as
    well as resetting everything stated on the FAQ. But all my efforts is
    to NO AVAIL. I can get all my ToDo's and other Logs. But on my Files
    Section where i some important Documents and folders,it is just coming
    up as loading,and if click any of the files,it will either says ERROR
    or THIS FILE IS EMPTY.
    Contacts Journal is a very good tools for me,but,i must confess that
    as at this Time 01:05 London Time in England,i have been on this
    problems since 17:30 Tuesday the 5th of February 2013. I need to pull
    out a paper i have saved in This Journal to give a Lecture This
    Morning.
    Please i do not want to loose all my files as i have got vital and
    private documents stored and saved on this Application.
    I will be delighted if there is a way of retreating or getting this
    Documents back as they are very vital to me.
    Looking forward to hear from you in earnest.
    My Regards,
    The Reverend Canon Dr. ADEBAYO ADETOYE ALABA IBITOYE.
    St. Alfege Church,
    Church of England,
    Anglican Communion,
    Greater London,
    England,UK.

    adetoye50 wrote:
    Dear Contacts Journal Support Team,
    FYI, this is a user to user support forum.  You are NOT addressing Apple here.
    Honestly, I doubt anyone is really going to take the time to read the novel you have written.

Maybe you are looking for