My Commute: "Couldn't set up that commute" message

Nokia 820/HERE Drive+: I entered a new commute, then deleted it. I am now unable to set up the same commute - I get a "Couldn't set up that commute" message. (Note: if I change the destination it gets set up ok; I can only assume that when I deleted the original commute, although it disappeared from the screen, a flag somewhere indicated it was still active, and the software was trying to prevent a duplicate commute.)

Hi Paresh, you could help us troubleshooting the issue by providing the exact sequence of actions you took. In particular, it would be very helpful to know what happened between the deletion of the commute and the attempt to re-create it: if you have been driving in between.
In order to investigate this case, it would also be useful to know if you have registered with a Nokia account. If so, we could look at the server logs and get more details. Here are the things that would be useful to know:
• Whether you have logged in with a Nokia account and what your Account ID is
• If yes, would you give us the permission to look into your account for investigation purpose (detailled instructions will then follow)
You can get back to me via PM. Thanks!

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Michael Aivaliotis
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multicolumn.gif ‏10 KB

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My Commute: "Couldn't set up that commute" message

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