My comp model is pavilion dv3 - 4150st. The sound is stucking a few seconds then it continues.

I bought my pc last month. But in a five day, I realised a problem in the sound. When I am listening to music or watcihing a video, the sound is stucking a few seconds then it is going on. I define the problem as a splutter or a noise at the same time. I want to give back the pc but the technical service can not find the exact problem. I don not know why... Because this sound problem does not happenin every time. Sometimes it occurs in five munites or sometimes in one-two day. Again I can not understand why the technic service did not find the problem. Then.... I sent my pc to technic service for repairing... The service called me and said that "we did not find the problem, what can we do?", I said that please listen the pc for one day. Service said that do not worry abut it, we will listen one day and solve the problem. After two hours, an message received to me: "your pc repair is completed successfully"".... But it is a big lie... When I went to the technic service, I learned that the service did not do anything and sent it with the same problem. I phoned the service, I returned the fabric settings.... Again the problem is still contiuning... What can I do? I will write it in every platform... I feel myself like a stupid.

I bought my pc last month. In the fifth day, I realised a problem in the sound. When I am listening to music or watching video, the sound is stucking a few seconds and then it is going on. I defined the problem as a noise or spulutter. I want to give back my pc but the technic service did not find the exact problem. After that I sent the pc for repairing. The service called me and siad to me "we can not find the problem, what can we do?", I said that, "the problem does not happen in every time, sometimes it takes a day, please listen for one day". The service said to me, "do not worry, we will repair it, listen it for one day". But after two hours, a message recieved to me: "our pc is repaired succesfully". But it is s big lie. Because when I went to service, I learned the service did not do anything and sent it back with the same problem. And I phoned the technic support, I returned the fabric setings... But the problem is still going on... In the conclusion, the problem is not related with software, it is related with hardware. But at this point, what can I do?

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Jai141 wrote:
... and im not sure as i brought the phone of someone else.. i will have to ask them
Good Luck.
Jai141 wrote:
Thanks
You're Welcome.

After purchasing an album 4 of the songs play for a few seconds then cut out

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Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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My comp model is pavilion dv3 - 4150st. The sound is stucking a few seconds then it continues.

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