My Company was mistakenly sent CS6 for Windows. May I download CS6 for Mac and use serial # for win

my Company was mistakenly sent CS6 for Windows. May I download CS6 for Mac and use serial # for windows?

Unless things have changed, there are separate S/N's for the PC and the Mac versions.
I would immediately contact Adobe Customer Support (not Technical Support), and explain the error. I feel that they will be able to help you with replacing the PC version.
Good luck,
Hunt

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I have Adobe Flash CS3 for Windows. Recently I switched to Mac and the serial key won't work.

Can I change my Windows version to a Mac version without buying the program all over again?

Hi,
Unfortunetely Flash is platform specific which means if you have windows you cannot install it on mac.
Adobe offers cross platform from Win to MAC but only applies for current shipping version. You need to request for cross paltform upgrade and pay the upgrade price..
Please see : http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
Hope this helps.

Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

Kindly inform any email id or toll free number to contact apple for your below answer, Mr.King_Penguin
About receiving my credit card being debited for Free App Store Application downloads,
It should be within a few days, but it might vary a bit by bank/provider :
I am in India, if the bank don't refunds , what to do?
Rajagopal.pngr :- It is only a holding charge, it is not a permanent charge. If it isn't refunded within a few days or so (and it quite possibly won't be over a weekend) then you can query the charge with Apple.

Please cancel this order immediately and refund my credit card. This product is for Windows only. I run a Mac. You did not state in your advert that this was windows only. This transaction has cost me money as there will be a charge for the Canadian excha

AD015968571 : Please cancel this order immediately and refund my credit card. This product is for Windows only. I run a Mac. You did not state in your advert that this was windows only. This transaction has cost me money as there will be a charge for the Canadian exchange fee.
No other way to contact Adobe. All Email undeliverable.

These are user to user forums
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

I have photshop cs3 for windows but i now have a mac book pro and would like to install it on my mac where can i go to download it for mac and will my prod key work ?

i have photshop cs3 for windows but i now have a mac book pro and would like to install it on my mac where can i go to download it for mac and will my prod key work ?

Serial numbers for older versions do not work across platforms.
At one time, when the product was current, you could get Adobe to switch you to the other platform, but I don't know whether Adobe will do that for old versions. I do know it's not going to work if you try to use your Windows license for a Mac installation.
-Noel

I have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?

i have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?

brook55 wrote:
i have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?
You cannot install CS5.5 Windows onto your Mac.
You must either purchase a new copy of CS6 for your Mac or join the Creative Cloud (and pay the monthly fee).
If you join the Cloud you can then install CS6 (and soon version CC) on both your Mac and Windows for the same membership fee.

Security Update for Windows 7 (KB2667402) downloaded through Windows Update, but cannot be installed!

Security Update for Windows 7 (KB2667402) downloaded through Windows Update, but cannot be installed!
OS:
Windows 7 Home Premium, SP1, 32-bit
Windows Update-Error 8024200d
Microsoft Fix it ”Fix the problem with Microsoft Windows Update that is not working” was no use!
The patch "Windows6.1-KB2667402-v2-x86.msu" downloaded directly, but
could not be installed!
System Update Readiness tried, but no use!
PC Tools Security Product disabled, but no use!
cmd.exe tried, but no use!
Microsoft Support through phone, but no use!
So, what to do now?

delete this subkey
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp
and run check for update
http://support2.microsoft.com/kb/2667402/en-us
or please check that the download hasn't already been installed - look in the Installed Updates listing for an entry
If it exists there, uninstall it, and then force a Check For Updates, and retry the install

I tried downloading a free app and it asked for my billing information and when i entered it, it says that there was a billing problem with a previoud purchase and i have to update it. I keep updating it and it wont let me verify it and i cant get apps

I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!

The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more.

I have CS5 for Windows, can I upgrade to Creative Cloud and switch to Mac

I originally purchased my Adobe CS software for Windows - I recently have switched to Mac . . . so I am forced to upgrade my CS software. Can I use the upgrade discount of $29.99 a month and switch platforms?

If you have an Education version you will not receive a discount, since Education versions are already discounted
Once you have the Cloud, the License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

I just bought a WD external HD but it is formated for windows. It says the drive has to be reformatted for Mac. How does one do that?

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shldrtothewheel
http://lmgtfy.com/?q=youre+awesome+

I was given an iMac without iPhoto. Have updated to OS to 10.6.8. How do I get a version of iPhoto that will the updates will work with? Downloaded 9.2.1 and it looked for 9.1; downloaded 9.1 and it looked for 9.0??

I was given an iMac without iPhoto. Have updated to OS to 10.6.8. How do I get a version of iPhoto that will the updates will work with? Downloaded 9.2.1 and it looked for 9.1; downloaded 9.1 and it looked for 9.0??

You can Purchase iPhoto in the Apps Store...

I bought Lightroom 3 and want to upgrade to Lightroom 5 for Windows 7. Is the upgrade free and how do I go about the download?

I bought Lightroom 3 and want to upgrade to Lightroom 5 for Windows 7. Is the upgrade free and how do I go about the download?

You have to pay for major version upgrades, like LR 3 to LR 5.
You can purchase the upgrade from Adobe for 79 US Dollars from Products, make sure you have your Lightroom 3 serial number available (and maybe cheaper from other sellers)

Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?

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Normally an Elements purchase is good for both platforms. You should only need to download and install the Mac versions of the programs and install and activate them using the serial number you have from the opriginal purchase.

On an macbook i have seen that you can mix alot of music together and use it for djaying, i was wondering if you would be able to do this on an ipad?

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PSE 8 for windows, does it have the same smart brush tool than for MAC version?

Good Morning
PSE 8 for windows, does it have the same smart brush tool than for MAC version?

Yes, it does.
Thanks,

My Company was mistakenly sent CS6 for Windows. May I download CS6 for Mac and use serial # for win

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