My Compaq Presario CQ 60 has error message" INTERNET HAS STOPPED WORKING"

My compaq Presario CQ 60 has a error message when I try to get on internet, the web site comes up and then I get an error message. internet has stopped working. please help...

Hey..
Just try to reset your connection, how you are accessing the internet, if its a wifi or something else, are you able to ping a particular site, to ping a site, open your cmd and insert following command "ping google.com" if its pinging than the problem is with browser.

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When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Merge to HDR Pro from LR5. After applying preset and during conversion of file, Iget an error message "Adobe Photoshop CC 2014 has stopped working" and closing PS

In LR5 i do: Merge to HDR Pro. After I apply my preset and PS attempts to convert HDR file, I get an error message from PS: "Adobe Photoshop CC 2014 has stopped working". Then PS Closes.
My source files are 5 NEF files of 28 MB. I select 16-bit, I also tried 8-bit. No difference. Same error message.
I have a Toshiba Quosmio X870 with Intel i7 3610QM @ 2,30 GHz, 16 GB RAM, Windows 7x64 HP SP 1, 7,3 Performance Index
Any suggestions?

As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).

Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close ..

Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
I have tried a Clean reinstall but it did not help.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close th

Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

I purchased Premiere Elements 13 a few weeks ago, it downloads without issue, but I can't open it. I get an error message that reads "Elements 13 has stopped working" HELP!!!

I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
I have removed it and redownloaded it several times, and still no luck... HELP!
When I contacted Adobe support that's all they suggested, to reinstall...

taveliben
What computer operating system?
Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
factors before that.
1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
Let us start here and then decide what next based on the details in your reply.
Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
But, let us rule in or out the first 4.
Any questions or need clarification on any of the above, please do not hesitate to ask.
Thank you.
ATR

Error message: "application.exe has stopped working" under BEX event name on Windows 7 64-bit.

I am trying to run a third party program on my Windows 7 64-bit. It has an executable file.
1. When I double click on this file (appname.exe), I will see a GUI window.
2. In this GUI window, I will have to select a dynamic link library file (appDLL.dll) to load into the appname.exe that will run the application. This DLL file is compiled in Visual C++ 2010 Express based on a C source code under the Release Win32
mode.
3. It is supposed to run after step 2. Instead it give the BEX error message saying "appkernel.exe has stop working." There is no online solution at this time when I select that option to search for an online solution.
I can run this program on my Windows 7 32-bit computer. What does this error message mean? Why is there an issue like this on Windows 7 64-bit? How can I fix this issue? The detailed description of the problem is below.
Problem signature:
Problem Event Name:   BEX
Application Name:    appkernel.exe
Application Version:   0.0.0.0
Application Timestamp:   4f06397d
Fault Module Name:   MSVCR100.dll
Fault Module Version:   10.0.40219.325
Fault Module Timestamp:   4df2be1e
Exception Offset:   0008af3e
Exception Code:   c0000417
Exception Data:   00000000
OS Version:   6.1.7601.2.1.0.256.1
Locale ID:   1033
Additional Information 1:   81c8
Additional Information 2:   81c8f46ed31e8fb8b45fcb166d97e96d
Additional Information 3:   eec1
Additional Information 4:   eec16e1825ff7aa9948f00b1f285bbaa
Thanks in advance!
LDL

Hi Brian,
Thank you for the reply!
The third party software provider wrote the source code in C. When I compiled this source code, the DLL file will be created in store in the Release folder in the same project directory of the source code.
I just double check my computer, I have the following Visual C++ packages installed on it:
1. Microsoft Visual C++ 2005 Redistributable
2. Microsoft Visual C++ 2005 Redistributable (x64)
3. Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
4. Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
5. Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
6. Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
7. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
8. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
9. Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
10. Microsoft Visual C++ 2010 x64 Runtime - 10.0.40219
11. Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
12. Microsoft Visual C++ 2010 x86 Runtime - 10.0.40219
13. Microsoft Visual C++ 2010 Express - ENU
14. Microsoft Visual Studio 2010 Service Pack 1
15. Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU
16. Microsoft .NET Framework 4.5.2
17. Microsoft .NET Framework 4 Multi-Targeting Pack
From what I understand the Visual C++ 2008 Runtime is included in the Redistributable package.
Leo

Quicktime has stopped working message when I open that. Error message: Problem Event Name: BEX

When I try to open Quicktime I get a message saying it has stopped working. The error message says:
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.73.80.64
Application Timestamp: 508900dd
Fault Module Name: QuickTimePlayer.dll
Fault Module Version: 7.73.80.64
Fault Module Timestamp: 508900c0
Exception Offset: 00005b6d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 9da7
Additional Information 2: 9da7586a62744150d954cf6a5ec876d1
Additional Infromation 3: db4f
Additional Information 4: db4f7e51c3cffddbf929f5acfefa97e3
Similarly, when I try to play media on iTunes, or when my iPhone is backing up, I get a message saying iTunes has stopped working with the error:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0800a3bc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: Same as 2

We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working"

I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help. I get the same message. What to do?

Can you open Reader by itself? If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

The restore session has stopped working. It tries to load, but then gives an error message that the script is not working and will not actually show the previous tabs I had open.

I count on using the Firefox restore session feature. But it's stopped working. For the past couple of days, it hasn't worked a single time. (I haven't changed anything on my PC.) It just suddenly stopped working.
Now it gives me an error message that the script has stopped working. It gives me a couple of options. I'm not sure of the exact wording, but one option is to stop the script and the other is to keep trying. But the keep trying never works.
I have to stop the script, hence, the list with my previous tabs never comes up.

Which file is mentioned as the cause of that script error?<br />
Is that a file with a chrome protocol?

ERROR MESSAGE "MACROMEDIA PROJECTOR HAS STOPPED WORKING"

I am using Windows Vista, and can no longer play any of my
games. Was able to play before now I get this stupid
error message: "Macromedia Projector has stopped working." I
have tried redownloading the games again, tried redownloading the
Flash and shockwave players, still nothing. HELP!

I suddenly started getting the same error message and was reaching my wits end in trying to find a solution.
This may sound bizarre, and you may not have the same situation as I found, but check your system/Windows date setting.
Somehow, the year on my system had become 2096. I corrected it, and bingo! PSE 8 Editor works again.

Continuous Error Message: Dell Support Center Has Stopped Working

I have Windows V8ista on an Inspiron530s. Through out any operation I continue to get the following massage:
"Dell Support Center Has Stopped Working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." For several weeks I have tried to find the reason for getting the error message. It will appear in a little box several times an hour during any operation. (internet or document) I can find no answers in any forum. I have an HP all-in one printer that I uninstalled & reinstalled the software for at the suggestion of another, but that did not solve the problem.
AT THE SAME TIME: I have Trend Micro Internet Security,(aka PC-Cillion) and though the firewall & defenses are up, I can not get it to scan the computer for virusus. I have talked with Trend Mico Tech Support 4 times on the phone and various adjustments have been made, but thhas been no fix. They seem to think the problem is connected to this error message. I am at wits end. Can someone help?? :?/

Ivy,
You never did tell us what version of Windows you're using. If it's XP, look in Windows Scheduled Tasks. If Dell Support Center is listed there, delete it.
Are you really sure you removed Support Center in Add/Remove Programs control panel?
According to Alexandra, one of the forum VIPs:
"The newest DSC 3.0 makes things complicated becomes it comes in 2 parts. There's a 1+MB program called aulauncher.exe that apparently checks for compatibility, plus any current/old versions to be overwritten or uninstalled. Only if the PC passes the aulauncher "test" do you get the full 40+MB DSC install program. That's possibly the reason for "you already have the latest version". Aulauncher also adds a "run once" key to the registry. If the aulauncher doesn't get it right, you're stuck in a loop."
And see if there's anything helpful here, though the links in Dell-Telson's post might be out of date.
Ron

ITunes has stopped working error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS. Why?!

For some reason, I keep getting the "iTunes has stopped working" error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS. I am using Windows 7 on my 64-bit computer. iTunes will begin to optimize the photos in the folder I have directed it to (I am trying to load almost 3000 photos and videos), and it will go through optimizing all of them singularly, then get to the step where it says "optimizing" again, but does so in bigger groups. It will get to about 2000, and then the error message "iTunes has stopped working" will pop up, and say that "Windows must close the program and will search for a solution, and if it finds one, it will notify me". Why can't I sync these photos, and what can I do? Thanks so much for the help, I really appreciate it!

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

I have had iTunes on my laptop for about 6 yrs and all of a sudden it has stopped working. I am receiving an Error 6034 message. I uninstalled and tried to reinstall and keep getting the message. What has happened?

I have had my laptop for about 5 or 6 yrs. I have had iTunes on it since I have had it. All of sudden my iTunes has stopped working. I am receiving an Error 6034 message. What has happened? I uninstalled it and tried to reinstall but did not help. I am still getting the message. I am not having any problems with it on any of my other devices. Thanks for any help that anyone can give me. mproffitt

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

HI i have tried so many times to import images, both pictures and video from my hard drive to elements 131, and it keeps coming up with the error message " .....has stopped working we are looking for a solution to this problem etc " please help!

After taking days to upload elements 13 I am now having trouble even trying to import my images and videos into the program for editing. Each time I IMPORT files an error message comes up that says " ....has stopped working, we are looking for a solution to the problem and will notify you if a solution is found" I have not been able to edit ANYTHING or even drag files/images to the time line.... is it me? is my computer too slow? surely if it was, then Adobe elements 13 would not have installed in the first place? please someone help me sort this out as I have a deadline to make for a docco! thanks in advance Lyddy

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.1 update)
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have an orange line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

My Compaq Presario CQ 60 has error message" INTERNET HAS STOPPED WORKING"

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