My compuer crashed when i tryed to sync my ipod touch 4g
i recenly bought a ipod touch 4g with ios 4.3.5 and it was working fine untill i downloaded itunes 10.4.1 and now my computer crashes whenever i try to sync... any suggestions .. and i have windows XP
Try here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device
Similar Messages
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I have recently updated my computer since my old one broke and therefore had to download a new iTunes. When I came to add my iPod to this new iTunes, I was given no option to transfer the contents of my iPod library to this new iTunes and was forced to try 'sync'; when my old computer was repaired once we lost all of our data so I had to download a new iTunes then,all of my iPod downloads were transferred and I could easily reburn my CDs so I didn't think the wiping of my iPod would be a problem. When I clicked 'sync' it warned me that it would replace the contents of my iPod with the new iTunes library, as I said I didn't think this would be a problembut then it asked if it should transfer my recent iTunes downloads so I said 'yes'. The sync was completed but now I only have 4 downloaded songs and 5 albums which I burned to my new iTunes! I have lost all the music I bought, all the videos I bought and all the audiobooks I bought! (Luckily I still have my apps.) I tried to restore backup but realised that only covers calendars, contacts E.T.C and I checked my iTunes account and that shows all my downloads but I can't see a way to restore them or anything like that!
Please help! I am in despair as you can imagine how much moneys worth I have lost and am losing faith in AppleCorrect. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
When I turn my computer on (Windows 7) I receive a message that Apple wants to make a change to the hardware. I click on yes but nothing happens. The change has something to do with Apple "push". I recently had a problem with"push" on iTunes when I tried to sync my iPod Touch. I have latest software for iTunes and iPod. Can anyone tell me what to do to get this change to install?
ptford wrote:
When I turn my computer on (Windows 7) I receive a message that Apple wants to make a change to the hardware
Since hardware cannot be changed with software, perhaps you would be so kind as to post the exact wording of the message? -
I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong? I'm missing about 100 songs as a result of this error!!
See:
iTunes Store: About authorization and deauthorization
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Could the items be purchased by another account? -
I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.
You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day! -
When i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)
when i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)" how do I fix it??
Are you syncing photos to the ipod? If so, the -39 in this context can sometimes indicate a damaged photo cache. Are you able to sync if you delete your existing photo cache? To find it, see the following document:
iTunes: Understanding the iPod Photo Cache folder -
When I am trying to sync my ipod touch, it gives me the message that an internal error is keeping it from happening. Can anyone help?
What is the exact wording of the error message? If an error number or additional information is not in the message
try restoring the iPod via iTunes -
When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced. An unkown error occurred (-54). Can anyone help?
Try:
error -54 with windows 8.1 and iOS 7.1.2
Unknown error -54 while syncing in itunes. -
What do I do when this message pops up while trying to sync my iPod touch "An unkwon error has occured" followed by this number in parenthesis (13019)?
Type "13019" into the search bar at the top of this page by Support and read the resulting help articles.
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I tried to sync my iPod touch to a new MacPro laptop and it deleted all of my music and videos. I called tech support and they told me to email iTunes and they would give it back to me. How do I do this??
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
Error message when I try to sync my ipod touch it my itune account.
I recently drop my ipod and I am getting a new one but i need to download my music to my itune account before I replace it.. I got an error message when I tried to sync my ipod with itunes saying that i needed the latest version to connect to itunes. I did that but it still wont sync. I have downloaded the latest version and tried to connect again but I get the same error massage. please help..
You need iTunes version 10.7 for iOS 6. That requires and OSX 10.6 and that requires an Intel Mac
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I am trying to sync an ipod touch 4TH gen. The capacity bar at the bottom shows I am adding 22.29g with 6.5 g free. Yet every time I try to sync it warns that there is not enough room an additional 868.9m is still needed. Does the capacity bar tend to be wrong or am I missing something?
Well when all else fails do a restore! This fixed my problem. Still don't know why the content bar differed, but what the hey!
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when i try to sync my ipod touch it will tell me there is not enough megabites but i still have 3.1gb open
Either sync less or delete some media from your iPod. You are trying to sync mor that 3.1 GB to the iPod.
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Transfered my music & video library from my laptop to my PC. Syncing my ipod classic and my ipad without incident to the PC. But when I try to sync my ipod touch, the only thing that will sync is music that I have purchased on that PC. Any ideas?
where on my computer am I suppose to make the individual picture files and have them to upload on my ipod touch.... I do have a photo library on my computer, but in the photo tab in itunes for the ipod touch and there is nothing checked for syncing, cause when I do check it it always says its going to replace everything i have in my photo library on my ipod touch..... So how am i suppose to have it checked and have it NOT replace pictures on it????
Also I cannot make more photo albums into my ipod touch, it just replaces the one album every time....
I am very frustrated cause I have tried the manuals and the apple support help etc and nothing pertains to my exact issue.....
Please if u could elaberate I would appreciate it alot.....
thank u -
what do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?
Hello brainiac08
Typically that error occurs because of a backup issue. Check out the article below to resolve it.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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