My computer and itunes does not recognise my ipod nano

I had to return a faulty ipod nano. The replacement isn't recognised in My Computer or in iTunes.
I think this might be to do with the registration of the first nano still being recognised?
I have reinstalled itunes and followed the 5R's in the manual, but the ipod is still not recognised eg. Will not sync.
A dialogue box displays the following message:
'an ipod has been detected,but it could not be identified properly...'
Can anybody help?

I am facing the same problem, buddy. My iPod nano is not recognized by my MacBook Pro nor by iTunes.
I tried everything suggested in trouble shooting. Looks like, I will have to visit an apple store soon to get it replaced/exchanged.

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