My Computer and Itunes won't recognize my iPod Video

I've just recently gotten a replacement iPod because my other one had a click wheel problem... as I was trying to register my new one iTunes doesn't recognize it and neither does my computer... but it shows that it's charging... Please help!

FIrst make sure you have iTUnes version 6.0.5.20 by going to help>about. If not install it from apple.com Make sure you have the latest ipod updater 06-28-2006, if not download and install it here http://www.apple.com/ipod/download/
Now WITH THE IPOD DISCONNECTED, out it in disk mode http://docs.info.apple.com/article.html?artnum=93651 open the ipod updater (In start>all programs>ipod) THEN connect the ipod and hit "Restore"

Similar Messages

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    Still no joy, see these.
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  • HT1414 New computer and iTunes doesn't recognize my iPod's name

    My new computer doesn't recognize my iPod in iTunes.  How do I add a new device or rename my current iPod_Touch?

    This apple support communities user tip may be of use...
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • Upgraded itunes - computer or itunes won't recognize  2 iPods -

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  • I have music on my iTunes library that I want to put on my iPhone 4S, but when I plug in my phone to my computer, my device does not appear in iTunes. It is connected to my computer, but iTunes won't recognize it...

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    Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this

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    Try:
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    Hello Lehongdinh,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue of your iPhone not powering on, please follow the steps below:
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    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
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    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
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    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
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    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
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  • My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message.  Leaving me unable to sync anything! :( HELP!

    My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message.  Leaving me unable to sync anything! HELP!

    What is the exact error message you are receiving?
    B-rock

  • I deleted some Apple software, now iTunes won't recognize my iPod

    So earlier today I removed Bonjour, and the Apple Mobile Device from my computer. Now all of a sudden iTunes won't recognize my iPod, but windows does. Could this issue be related to removing the software from my computer?

    Take a look at this web page and see if it helps:
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  • Windows and iTunes do not recognize my iPod..... HELP!!!!!!

    Hello!
    HELP PLEASE!!! Windows Vista and iTunes do not recognize my iPod!!   I dont understand why because everything went well for at least 2 weeks!!   But now, my Ipod only appears even more in my computer, so ITune do not recognize on.  
    I need your help before remove ITune and all Apple produces. This is what I do if I made a following Apple support but before mde this, I need your help for to see if there's something simple to try before.
    I'm open to any good suggestion!
    Thank you!
    Zazzz
    P.S. Sorry for my English, I do my best.... because i'm french.

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Itunes won't recognize my ipod old or new one

    Itunes won't recognize my Ipod classic. It woudn't recognize the old one, Apple store said it was the Ipod so I bought a new one but it won't recognizethat one either

    Hello crickettspeed,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Try the iPod troubleshooting assistant:
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    If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
    2. Restart the iPod Service
    3. Restart the Apple Mobile Device Service
    4. Empty your Temp directory and restart
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Change your iPod's drive letter
    7. Remove and reinstall iTunes
    8. Disable conflicting System Services and Startup Items
    9. Update, Reconfigure, Disable, or Remove Security Software
    10. Deleting damaged or incorrect registry keys
    Best of luck,
    Mario

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