My computer crased in the middle of a restore now itunes does not recognize the device

I was restoring my iPhone and my computer froze I selected to exit iTunes which it allowed me to do but it said I would have to re-do the restore. Now my phone is stuck and not recognized by itunes

Hello Rcomer123
Check out the articles below as they will assist and guide you to get your iPhone back up and running. The first one is a general for restoring your iPhone and putting it into recovery-mode when it stuck and can’t get to your normal home screen. The last two articles are for more for if you still cannot get it to show up on your computer, just pick the one that goes with what type of computer that you use regularly.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G.

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