My computer crashed and I am unable to receive my acrobat 10 I purchased online. what do I do to not have to pay for a new update?
my computer crashed and I am unable to receive my acrobat 10 I purchased online. what do I do to not have to pay for a new update?
Hi joec,
You can download and install Acrobat 10 from : http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
and then use the purchased serial number to activate the software.
Regards,
Rave
Similar Messages
-
My ipod is still usable, but its just so annoying have a smashed screen because sometimes around the smashed area the touch does not work
Apple - Support - iPod - Repair pricing
-
hello, i not long ago purchased light room 5 and it downloaded and was working great! but the my computer crashed and i was unable to retrieve it and i am still having problems! i DO NOT WANT TO PAY AGAIN!IS THERE ANY WAY I CAN GET IT BACK!
You should be able to download Lightroom 5.4 again, without problems, for free
From Google, type in
Lightroom 5.4 download Windows
or
Lightroom 5.4 download Mac
and please don't type in all capitals thank you -
I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?
Hi Shane,
Please download Acrobat X Pro from the link below.
http://www.adobe.com/downloads/other-downloads.html
Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
This should install and activate Acrobat X Pro on the machine.
Regards,
Anand -
So I had photshop cs5 installed on my pc...i had to get my hard drive replaced! I have the serial number and everything, but I need to know how to download it. I really don't wanna have to pay for the program over again.
If you registered your product, you should be able to find the download and serial number from your Adobe account.
https://www.adobe.com/account.html
Otherwise:
Download Adobe CS5.5 Trials: Direct Links (no Assistant or Manager) | ProDesignTools
You might still have to contact Customer Support to reset your Activations, unless you managed to deactivate the original installation. -
I bought a Macbook Pro a month ago and all of a sudden my computer has been malfunctioning. I went to the apple store and they said that my RAM is not working correctly and now I have to pay $200 for a new one. Do I have to pay for it or should my 1 Year Warranty cover the cost?
I agree with you that Apple should cover it, and that if they're initially unwilling to, then a complaint should be raised. However, the poster remarked that he went to an Apple store, Apple diagnosed the problem as being faulty RAM, and then the poster said that he has to pay $200 for "a new one" (new RAM, I presume). No matter what you or I say on here, if the representative that the poster spoke to brought up a $200 charge, then what is he going to do? "Some users on the internet told me it should be free, so I'm not going to pay that - just fix it for free"?
Or maybe I'm having trouble following what happened. It seems to me that if the poster went to an Apple store and had a system that was within warranty, if Apple found a problem, they would replace it for free. In that case, where did the poster get the number for the $200 charge, and why is it even necessary to ask if it's covered? Either he encountered an Apple Genius who didn't handle the case properly, or there's more to the story that he's not revealing (water damage, or so on). -
Lately my Ipod 5th generatioon charger hasnt been working very well. I wanted to know if this is a problem in where if i go to apple they will give me a new charger in which i need to pay for or will i go to apple and they will give me a new one for free. I've already had to pay for 2 new chargers somewhere else so i really hope someone can give me an honest answer because to be honest i really dont want to pay for a new charger! Hurry please
If this is an Apple charger less than a year old, Apple will replace it under warranty.
-
Hi, I have a Mac running 10.4.11. I recently updated my FF and noticed my games ran faster and videos worked better. I had some problems accessing the net today and had to restart my computer. Suddenly my games all went into super slow mode. This is the third time this has happened. It appears that my restart (my computer) does something to override whatever has made my computer faster and better. What can I do, except wait for the next update? I have tried reinstalling it, but no, it doesn't work.
Well now FF just closes on many applications. Is there a Mac & FF compatibility problem?
-
Brand new ipod touch 32gb - and I have to pay for 2.0 update ?!!
Surely this can't be true? ...if so it's outrageous. Just bought the ipod from an apple store in NYC expecting it to work like the ones they have on display.
Have I just been given old stock?
Cheers
delhello,
it has almost been 6 yrs since i 'converted' to mac, leaving the horrible micro$oft world...
but now i get the impression that Apple is a lot more greedy now...
i want to buy an iPod Touch too, but i find this 'not logical' to sell the 2.0 update....
in a way, Apple is saying: "don't be the first ones to buy our things (be it iPod or iPhone) cuz u'll end up paying more than the ones who 'll buy later on at a better price"
this is something i 've learned through these 6 yrs of my Mac-life...
Apple should encourage people to be the first ones to buy their products by 'not' practicing these marketing/pricing practices....
ps: im though happy to still be a proud mac user, and that the OS X is 'cheaper' than Window$...
Message was edited by: Sungyub Han -
After my first iPhone had broken due to the home button refused to work and a smashed up screen, I took it to apple for a replacement.
After I got my new phone it worked perfectly fine until a few months later my screen broke again, so I took it to a phone shop for repairing and they had done it dodgy.
The screen wasn't in properly and it had difficulties charging, and again the screen had broken and the charging got worse, I want to take it back to apple but will I have to pay to replace again because I've already taken it to apple?You can forget about taking it back to Apple. Once a third-party touched it, you voided all warranty & support, as well as the right to an out of warranty replacement. They'll just hand it back to you.
Don't bother going to Apple, you'll just be wasting your time. -
I was previously registered w/ Firefox.
Profile is a folder which store all your personal data in a safe place
* https://support.mozilla.com/en-US/kb/Profiles
* here explain how to backup profile https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information
* here explain how to restore it
https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile -
How can I resolve this?
Hi davidm7376952,
Please follow the Still Need Help' contact us option & initiate a chat for help : Contact Customer Care
Regards,
Aadesh -
The Apple store charged me for replacing the USB cable. It would work but if I move the cord it would connect, but then disconnect again. I got with my iPhone 5 6 months ago. It has a warranty and I had the Apple Plus Care that I paid extra for. It was in no way my fault that it broke.
If the Apple store refused replacement under warranty they clearly found
evidence of damage which would void the warranty -
I am locked out of starting itunes on my computer. Just did this for the first time. the message said I had a locked itdb file on a locked disk. Any ideas?
Is your itunes music library file in a locked folder?
-
please help me
Apple is not in the lost device recovery service just like a car dealer will not help find a lost/stolen car.
lost/stolen
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Maybe you are looking for
-
I had to get a new hard drive but now I am having trouble installing MAC OS. I have the CD from my desk top ( I cannot find the ones that came with the lap top--4 years ago). I started the machine and held down the "C" but I get a screen full of what
-
Creating Hi Res PDF files from Illustrator CS3 with overprints
I am trying to create a hi res PDF of an Illustrator CS3 file which has overprints included. I am creating the PDF through Acrobat 9. Once created the visual on screen does not maintain the overprint. I know that I can view the overprint in Acrobat 9
-
This listing below demonstrates a bug in the Oracle optimizer that causes incorrect results to be returned after a table is analyzed. Rule based optimizer gives correct results. Under cost-based optimization the predicate includes a condition from a
-
ML fall asleep during TM backup process
Hi, is this normal? Right in the middle of the first backup process using TM my fresh installation of ML put my MBA to sleep while it was pluggid to the wall. I was using a USB HDD to backup. And as I mentioned, it was the initial backup, the first o
-
So I went to use disk utility recently and realized that it was no longer there. I started looking through the web for ways to get it back and found all the threads about the disk utility problems for people with mac osx 10.3.9, which i do, when upgr