My computer crashed and I have no back ups of the songs!
My computer crashed, I have no back-up, no CD copys and no IPod they are stored on. is there any way for me to get iTunes to allow me to redownload them or what?
I don't want to rebuy $150-$200 worth of songs I have already paid for.
If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on the link at the bottom of this page you'll be able to email your query: iTMS Customer Service
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive
Similar Messages
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My computer crashed and dont have itunes backed up, how can I get itunes restored.
my computer crashed and dont have itunes backed up, how can I get itunes restored.
Your media is only where you put it.
If you have failed to maintain a backup, then you may seriously be out of luck.
Apps can be redownloaded as many times as you like.
If you are in the US and running iTunes 10.3 or later, then it is possible to redownloaded music via iCloud from the purchase history in iTunes.
Outside the US, you can try contacting iTunes customer support. Just keep in mind they are under no obligation to assist simply because the customer failed to maintain backups of the customers purchased content. -
My computer crashed and we have a new one. How do I use my ipod or iphone to put my music on the new computer? Windows 7
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
My computer crashed and I have to get my data from my old drive to another computer, to ensure I get all my data what do I need to get. I have and ipad and an iphone. I need to get apps, contacts, pictures, etc. Is there a way to do this? It was a vista pc and the new is win 7. I can grab the backup files, and music, but what about my apps? I do not want to sync on the new pc since the apps aren't there. Were are the app files located in itunes? Can I just copy them to the new computer?
You can transfer itunes purchases: File>Devices>Transfer Purchases
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back. -
My old computer crashed, and I have most of my music on my ipod, that has been purchased, and downloaded music from my CD's. I also have music in my old Library on ITunes. How do I recover all of them, and transfer my music on my IPod, to my new Library.
Lucky for you, I just found out how to get the music stored on your iPod by messing around with it. I'm not much of an Apple user (I only have a shuffle), so I'm not 100% sure it would work the same way as yours.. but it's worth a shot.
if your iTunes didn't sync with your iPod yet,... that would be great..
1, Make sure your iTunes does not automatically sync with your iPod (I don't know if this would help..)
2, Click on your iPod and go to settings, check "Enabe Disk Use"
Your iPod should now have a partition on My Computer called AFJCHAW's IPOD or whatever you named your iPod... If you go to that disk, you'll notice there's nothing in there.
3, Click on Organize at the top right part of Windows Explorer(Windows 7, don't know how in XP..), go th the Folder and search options, view tab, and click on show hidden files, folders, and drives.
If you go back to your disk, you should be able to find a folder
4, It'll be pretty straightforward then. Go to iPod_Control/Music. You'll find folders there. Inside the folders are each of your music files (they're renamed but the Details would still be about the same).
If you did get your music files back from this procedure, then, yay! it worked!!
If you didn't,.... it should've worked.. -
ok, my former computer crashed and i have a new one. i would like to sync my ipod with the new one, but it wont allow me to with out removing all of the data on it. How can i fix this?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have Adobe Photoshop CS5 installed in two computers. The hard drive of my home computer crashed and I had no time to deactivate the software. The hard drive needed to be formatted. How can I activate the software CS5 again ? Thank you for an answer.
If it's the same computer, same CPU and same HD, no de-activation or re-activation should be necessary.
Install from scratch and apply all updates manually.
Please do a forum search. I and others have repeatedly answered the question about failed updates of CS5 a whole bunch of times recently.
Bottom line: the Adobe auto updater is utterly useless in CS5 and prior versions. You need to download the updates and apply them manually yourself.
I and others have even supplied the links for Mac and Win, which you haven't even bothered to specify. -
My computer crashed and I have to buy a new one. What happens to my Contacts, Photos, etc when i use the new computer? I do not have an iTunes backup.
Do you have the iCloud set up? If you don't you need to buy a third party software that will do it for you when you plug your phone into the new computer. You can google: iPad/iPhone/iPod to Computer Transfer. You have to pay for the software but it's really a life saver and you get free updates for life. It'll save you a lot of pain and suffering in the future. I've used it many times.
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My hard disc on my laptop crashed and I have no back up other than the music on my ipod.
I have downloaded Itunes onto my new disc but I have read if I just connect my ipod it will wipe it rather than update my laptop ?
What can I do ?Welcome to the Apple Support Communities
You have to transfer the music from your iPod to iTunes. There are some third-party applications that can do it > https://discussions.apple.com/message/11319208#11319208 -
My computer crashed and I lost everything. It was the only computer with Sync on it and I cannot get my recovery key: how can I get all my bookmarks from that Sync account? I have a ton of bookmarks/saved password and the only way to get on sync is create a new recovery key and lose all of my information.
Is there any way to get my stuff back without creating a new recovery key and losing all my old stuff?It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back. -
I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?
Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani -
my computer crashed so i have a new itunes and i am trying to put my music from my old phone into itunes, it doesnt transfer only shows up when my phone is plugged in?
The iphone is not a backup/storage device. The sync is one way - computer to iphone. The exception is itunes purchases: File>Devices>Transfer Purchases
You shouldcopy everything from your backup copy of your old computer, to your new one. This one of the main reasons it has laways been very basic to always maintain a abckup copy of your computer. -
My husbands computer crashed and we don't have a backup of our ITunes. How can we access and download all previous ITunes purchases?
Depending upon which store you use you may be able to recover some of your past purchases. See HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
Go the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. (This should reduce the risk of corrupt downloads.)
For the future backup your library regularly with this User Tip.
If you have an Apple device see: Recover your iTunes library from your iPod or iOS device.
See also: HT5085 - iTunes in the Cloud and iTunes Match Availability
tt2 -
My computer crasged and I have a new Iphone. How do I transfer my information from my old phone to my new phone without not having my old itunes
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
My old computer crashed and I had saved a lot of my photos on my iPhone. How can I upload mu old computer's photos to the new computer?
If they are in the camera roll, you transfer them the same as you would from any other digital camera. If they are not in the camera roll, you restore them to the computer from the backup you made of that. The iPhone is not a backup device.
You can purchase 3rd party software that will let you extract the photos from the phone, but the photos stored on the phone (other than those in the camera roll) are not stored at full resolution. They are optimized for the iPhone display.
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