My computer crashed and it destroyed the hard drive. I use the adobe suite not creative cloud. Is there anyway I can recover the licenses?
Basically explains it in the title. I had a computer that was plugged into an outlet that lost voltage, killing my computers hard drive. I recently replaced it and want to install it again. Can I recover the licenses from my destroyed hard drive.
https://www.adobe.com/account.html for your Adobe orders page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Similar Messages
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My computer crashed and I lost my hard drive. I have downloaded the Itunes on my new computer. I am afraid to sync my I phone as I don't want to loose everything on it and my I Tunes is blank - not what I had previously. ???? Can someone advise?
Prevent automatic syncing one time, without changing settings: Open iTunes. Then, as you connect iPhone to your computer, press and hold Shift-Control (on a PC) until you see iPhone appear in the sidebar. Then, use iTunes File menu > Transfer Purchases from XXX's iPhone. This will transfer your purchased items.
For your other stuff you will need a 3rd party utility. Find discussion of them here
Unlike music and video purchases, iTunes Store Apps can be downloaded again without charge. This explains how: http://support.apple.com/kb/HT2519 -
My computer crash and i got a new Hard Drive. I synced my Ipod to my Itunes and then lost all my photos that were on my ipod. I do not know if my cloud backed it up. Is there any way i can get my pictures back??????
- If the photos were synced to the iPod they are gone
- If they were taken by or saved to the iPod gp to iTunes>Preferences>Devices and look at the date/time of the iPod backup. If it is when you synced then restoring from backup should get the photos back.
- If you had turned on Settings>iCloud>PhotoStream, then set up PhotoStream on the computer and get the last 30 days of photos from PhotoStream. You should also be able to get them back by simply turning one Photostream on the restored iPod. -
Sorry for the long title...first time. Will I be able to recover my I-Tunes library?
I find it amazing the people believe installing iTunes will magically cause their media to appear on their computers.
Time to wake up and smell the coffee... it's YOUR media and YOUR responsibility to back it up. -
I have a video that I created for my daughter's first birthday. The hard drive on my computer crashed and I lost the video file. The only place I have it is on my iPod Classic. How can I transfer the video from my iPod to my new hard drive?
You are in luck, Refer to this recent post by tt2, on recovering media using 3rd Party Software.
He has made a comprehensive list, browse through them and decide which suits your requirements.
Have a nice day! -
computer crashed and is in the trash - thus can not deauthorize it to allow me to the new computer - what can i do?
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup. -
Can a computer crash disable (break) an external hard drive?
Can a computer crash disable (break) an external hard drive (FW800)?
My mac pro started to see programs crash. First one, that wouldn't 'force quit', then a minute later a second. This had happened before last year, so i started quitting apps to restart. At the end, half of them i succeeded to quit and about 4 wouldn't quit. The finder was frozen/crashed, no dock or apple menu or any menu for that matter. The mouse moved. i could shortcut 'force quit' and 'return' on default OKs.
So i powerbuttoned down. On rebooting, the volumes on the Mercury Elite* unit in question didn't mount. I looked for them with disk utility but nothing. So i then examined the unit. A soft clicking noise was emanating and the power adapter was HOT!
The two drives are now in the mac pro internally and are working fine. But before i took them out, i tested the pins on the power adapter with a voltmeter, according to the schematic on the adapter itself and i got 5,5v on the one side and 13 odd v on the other. Apparently what's supposed to be coming out. (5v and 12v)
Can a powerbutton shutdown shoot electricity through the FireWIre bus? Any ideas?
http://eshop.macsales.com/item/Other%20World%20Computing/MEFW924AL2K/Can a computer crash disable (break) an external hard drive (FW800)?
No, but it could damage files or the directory structure, so the drive wouldn't mount. Disk Utility should be able to fix it by erasing or partitioning, but you would lose the data on the drive.
My mac pro started to see programs crash. First one, that wouldn't 'force quit', then a minute later a second. This had happened before last year, so i started quitting apps to restart. At the end, half of them i succeeded to quit and about 4 wouldn't quit. The finder was frozen/crashed, no dock or apple menu or any menu for that matter. The mouse moved. i could shortcut 'force quit' and 'return' on default OKs.
You may have bad RAM, or other hardware problems. Have you run the extended Apple Hardware Tests. Boot from the install DVD while pressing "D". Try removing any non-Apple RAM modules.
I tested the pins on the power adapter with a voltmeter, according to the schematic on the adapter itself and i got 5.5 V on the one side and 13 odd V on the other. Apparently what's supposed to be coming out. (5 V and 12 V)
Some power supplies will put out more than the rated voltage if there is nothing attached, but 5.5 V and 13 V are not high enough to cause damage, anyway.
Can a powerbutton shutdown shoot electricity through the FireWIre bus?
No. -
Is there anyway to take a downloaded app from one computer and put it on another without rebuying it. I have a macbook that I bought the new iMovie and iPhoto on, but I would rather it be on my iMac. So is there anyway I can change it? I thought that if I bought it the apps on my macbook, they would be avaliable on my imac like the mobile devices operate. The macbook has 10.6.8 cause its a older model and I think lion would slow it down. Any help??
Just redownload it on the other computer by logging into the App Store with the same Apple ID you used to purchase it.
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i recently tried to autofill a song from my cousins computer and it deleted all my songs but 24. and when i go to "on this iphone" it shows all my previous music. is there anyway i can get my music back?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I changed my ipod password and now when i try to unlock my ipod it says wrong password. Is there anyway i can get into my ipod without restoring it?!?!?!?!?!?!
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
Is there anyway I can recover deleted picture messages on my iphone without using a computer as I do not have access to one
Only by restoring a backup can you retrieve them.
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I had downloaded all of my itunes library to my iphone from my home computer, My home computer crashed and all my itunes library was lost but it is still on my iphone. Is there a way that I can take all the music on my iphone that is all of my music from my itunes from my old computer and download it to my new computer that I have another itunes on? I tried to sync the music on my iphone to my itunes and I could not figure out a way to sync the music without erasing all of the music on my iphone. Does anyone have any suggestions?
For music that you've purchased from Apple that are on your iPhone you should be able to copy to your computer's iTunes via File > Transfer Purchases. Also if you are in the US then you should be able to re-download past music purchases for free : http://support.apple.com/kb/HT2519
For your own music that you've copied, then if you haven't got a backup on, for example, external drives or CDs/DVDs then you could see if any of the utilities mentioned in this old post still exist and work -
Hello there! I just recently tried updating my 32G ipod touch. Low and behold it incurs a problem and my ipod is now stuck in recovery mode. Is there anyway I can retrieve the music and photographs. PLEASE HELP!
This program may geit out of recovery mode. However, if something went wrong with te iOS and it went inot recovery mode then it might not be able to get it out of recovery mode. When in recovery mode the data is not accessable.
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
How many backups are in the cloud? When I installed ios6 it backed up to the cloud, since then I restored the phone trying to regain my contacts. At this point the used the last backup I performed on the computer 5 months ago. I never had the oppertunity to restore from the cloud. Is there anyway I can now restoe from the cloud and would it have the backup that was performed when I installed ios6?
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your phone. Then you will go through the setup screens again as you did when your phone is new, and when given the option, select Restore from iCloud Backup. -
I replaced hard drive then used recovery disks , but not working
i replaced hard drive with new one then used recovery disks , but its not working. laptop HP g62 64 bit with W7
Hi
Please boot unit to Bios using F10 key once unit is powered on go to Diagnostics check if the Hard Drive is getting detected. If not getting detected reseat the HDD & check if not issue with HDD & Solt of HDD.
If the HDD is getting detected under Bios please run the HDD test check if that passed.
Then under system configaration change the Boot order to CD/DVD to be First.
Insert the CD restart the unit or press Esc Button unit should detect the RCD in drive and give you the recovery option still does not work issue with DVD/HDD.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!
Regards
Manjunath
Let us know how it goes!
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