My computer crashed during an update my phone says connect to itunes but now it wont connect when it's plugged in

HELP

Hey mar181,
Thanks for the question. Let’s try restarting your device:
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
If the iPhone continues to display the recovery mode screen, you'll need to restore it with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If your device is not recognized in iTunes for Windows, see this resource:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

Similar Messages

  • I-phone not being recognized by computer , crashed during an update...

    i-phone not being recognized by computer , crashed during an update...

    i am boycotting apple after i fix this issue. they are a terrible company.

  • I updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this

    i updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this

    Connect your iPod to any computer with iTunes installed, highlight your device and try syncing the apps only. If it doesn't work might have to restore through iTunes. With the new iTunes and iCloud beta, you can have the iTunes list what apps are missing on your device but if you had previously purchased in the past and then have iTunes install them. You should always get in the habit of backing up your iPhone whenever you do any firmware/OS updating/upgrading or transferring over to new device. I really really really really hope you can get back at least some of your old info. I will tell you this, I have been kicking myself in the butt for not routinely backing up my iPhone when my beautiful special iPhone 4 came up missing and had to revert back to my 3GS. iPhone 5 will be released in a few months so I am holding off on purchasing a new iPhone til then, not that I did so without reservation and a little bit of iPhone 4 withdraw.

  • Computer crashed during software update

    Currently using OS X Lion, started the latest software update and computer crashed during the update. I forced the computer to turn off, but when I turn it on, it returns to the same "crashed" condition (grey screen with an apple logo in the center, plus the time symbol spinning).
    Greatly appreciate if anyone can help me. Thanks!

    Back up all data, then boot from your recovery partition (command-R at startup) and reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

  • HT201269 I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please he

    I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!

    I recently created a new apple ID
    Bad idea.
    Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content.

  • I have updated to the latest version of itunes but now i cannot see what i have on my ipod

    i have update to the latest version of itunes but now i cannot see whats on my ipod

    Hi murr18140,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363?viewlocale=en_US
    I hope this information helps ....
    - Judy

  • Tried to update itunes but now it wont open,an error message comes up ??

    i have tried to update my itunes but now i am not able to open it and an error message comes up saying "this application has failed to start because MSVCR80.dll was not found . re installing the application may fix the problem" . i dont know how to reinstall it or how to fix it help !??

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99414)

  • I updated my phone to ios 8.3 and now it wont turn on, i tried to restore it on itunes csuse i said thats my only option but everytime its about to finish it says an error occured, what do i do?

    iphone 6 wont turn on after i updated it to ios 3.8. tells me i have to connect to itunes so i did and it doesnt let me restore my phone, it always says an error occured, wha do i do?

    If it's in recovery mode, the data is already gone. Why did you never back up your important data?

  • HT4623 I tried to update my phone and it shut down. Now it is only showing me the "plug into iTunes" image and I just need it to be functional.

    Please help. Need my phone in working condition ASAP

    Try the "Update your device using iTunes" at the bottom of the HT4623 article you attached.
    If that doesn't work, you will need to place your iPhone in recovery mode as described here:
    UPDATED BY AUTHOR:
    iOS: Unable to update or restore

  • I have just updated my itunes but now it wont play my music loaded from cd's only purchased music and videos

    can anybody help me

    Is the music actualy gone from your hard drive ?
    If it is still there then under Preferences, Advanced Preferences is the iTunes Media folder location pointed in the right place? If not click on Change and repoint it to your files.
    To Stop seeing all the icloud streaming versions again in Preferences, Store and uncheck the Show iTunes in the cloud purchases.
    Hope this helps

  • I just updated to the latest version of iTunes and now it will not sync with my iPhone 5

    I just updated to the latest version of iTunes and now it wont detect my iPhone 5 to sync.  Can anyone help?  I am running on Windows 8.  
    I have already gone into control panel and repaired the program.  Nothing is working!

    See the tt2 user tips for help:Troubleshooting issues with iTunes for Windows updates

  • HT1369 During the updation of 10.7 version of Itunes on my iphone 4s, my phone has gone into recovery mode & is not showing up in i Tunes nor in my computer  (windows xp). What shall i do so that my phone gets connected & running??

    During the updation of 10.7 version of Itunes on my iphone 4s, my phone has gone into recovery mode & is not showing up in i Tunes nor in my computer  (windows xp). What shall i do so that my phone gets connected & running??

    Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
    Resolve specific iTunes update and restore errors

  • Computer crashed and need to synch my phone to new computer, how do i do so without itunes updating my phone to the empty itunes library?

    Computer crashed and need to synch my phone to new computer, how do i do so without itunes updating my phone to the empty itunes library?

    Launch iTunes on your new computer.
    From the menu bar at the top of the screen click  iTunes / Authorize This Computer.

  • IPhone 4 crashed during ios update (5.0.1) and won't restore. anyone know how i can get my iPhone working again?

    iPhone 4 crashed during ios update (5.0.1) and won't restore. anyone know how i can get my iPhone working again?

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. See http://support.apple.com/kb/HT1808 for details.
    Then you can restore your phone: http://support.apple.com/kb/HT1414

  • IPhone 4 crashed during app update, apps are blank

    I had 24 app updates in the app store, tried to update through the phone. It crashed during the update, and now all the to-be-updated apps are showing up with a white generic logo and 'waiting...' message, updates do not go through. The app store still shows 24 updates, but when I go into that page it just spins. I have rebooted twice. I will not be close to my phone backup until tomorrow. Any ideas are greatly appreciated! Thanks!

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. See http://support.apple.com/kb/HT1808 for details.
    Then you can restore your phone: http://support.apple.com/kb/HT1414

Maybe you are looking for

  • Updating from 10.4.11 to 10.5.5

    i just wanted to know if there is a way to update my OS from 10.4.11 to 10.5 using an external hard drive or a flash stick, i have no dvd drive at the moment well i do but there is something stuck in it (kids think that everything fits into anything)

  • 3rd party apps stopped working on 3gs

    This is similar in nature to other threads but the difference appears to be that I started from a 3gs phone with 3.0 installed. After changing the home page the screen stopped responding to touch input. I resetted the phone and all 3rd party apps. ce

  • Mac Mail on Mountain Lion

    Hi Just recently (a few days) all emails on our Mac when sent to other people or receive one show the full path of info like below: I have blanked out our email with xxxx but not sure why this is happening. Is there a setting that may have changed si

  • FCP HD 4.5 footage freezes during capture

    Hello Here we go again! I just upgraded to Tiger 10.4.9 and QT 7.1.6 and I'm having issues with capturing footage. Basically the video in Log and Capture window freezes for 2-5 seconds periodically while capturing, so it skips and when I playback the

  • Dropping a constraint in MS SQL Server

    Hi All, Does anybody know if there's a way to check if a constraint exists before dropping it? In other words, how do I check if constraint "FK_Products1_ID" exists before dropping it (see below) so I won't get the error " 'FK_Products1_ID' is not a