My computer crashed.  Had to re-install windows 7.  How do I retrieve all of my pictures and documents from storage?

My computer crashed.  All info stored on icloud.  When I tried to retrieve it I could no get to it to retrieve pictures and documents.  Can any  one help me.  I am a novice.

See Recover your iTunes library from your iPod or iOS device.
tt2

Similar Messages

  • HT1923 I had a computer crash with Windows XP.  I was able to copy all my songs are on to a ZIP Drive.  My iPod is up to date.  I bought a new computer with Windows 8 and I installed iTunes.  How do I import all of my files and playlists from my iPod?

    How do I recover from a crash? 

    Hey Captain Kenny,
    I would follow the External drive section in this link to transfer the music to your new computer:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Welcome to Apple Support Communities!
    Have a good one,
    Delgadoh

  • Help-computer crashed-had to re-install itunes

    Okay, computer crashed and had to re-install itunes, how do i get all the songs on my daughter's iopd back into the library. After I installed itunes, a window popped up saying that this ipod is already in sync with another library, and can only be synced with one library at a time. But I don't HAVE the other library anymore. It gives me two options, to erase everything on the ipod and replace it with whats in the new library (which has nothing but 3 free songs that will get deleted anyway) or the transfer just the purchased songs into the new library. But what about all the other songs that are on there?? Any help would be GREATLY appreciated.

    Connect your iPod and when you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. A paragraph on the transfer of iTMS purchases has been added to this article: Transfer iTunes Store purchases using iPod
    The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows. The procedure is a bit involved and it won't recover playlists but if you're interested it's posted in this thread: MacMuse - iPod to iTunes
    If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. This is just a selection, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. Have a look at the web pages and documentation, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    YamiPod Mac and Windows Versions
    iGadget Windows Only
    iPod Access Mac and Windows Versions
    PodUtil Mac and Windows Versions
    iPodCopy Mac and Windows Versions
    PodPlayer Windows Only
    CopyPod Windows Only
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again. I would also advise that you get yourself an external hard drive and back your stuff up in case you have problems again. External drives are comparatively inexpensive these days and you can get loads of storage for a reasonable outlay.

  • 4s  has 5000 photos on it computer crashed so i have a new one how do i put all photos onto computer and not just camera roll ones

    My computer crashed and my i phone 4s has over 5000 photos on it ,ive reinstalled itunes but i want to know how to get all photos from phone to computer ,im to scared to snc it as i dont know if i will loose all the photos ,i can get camera roll by basic computer hook up can some one tell me how to do this without loosing my photos thankyou to anyone who can help

    to copy photos from your iPhone to your computer you can either use photo stream via icloud and the icloud control panel for windows see http://www.apple.com/icloud/setup/pc.html  OR plug your phone in and open up  your "my computer" and navigate to your iPhone it should provide you with a way to view the photos just like any digital camera.

  • No longer am able to use orginal computer with itunes how do i retrieve all of my movies and music on new computer

    please help me....my original computer that had my itunes is unoperable and now when i go to itunes on my new computer i am unable to get all the movies and music from the old computer. i hope someone is able to help me retrieve them.  thank you

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • Can I transfer all my files, pictures and music from the computer with water damage to the new one?

    A couple weeks ago water spilled on my computer and I took it in with no luck so I'm buying a new one. I wanted to know if there was any way to get all my stuff from the damaged computer to the new one. It breaks my heart to think of all my pictures being lost or my schoolwork gone.

    This handy gadget:
    http://eshop.macsales.com/item/NewerTech/U3NVSPATA/
    is much cheaper than most reliable HD enclousres and will allow you to attach the bare drive to recover the data to the new Mac via USB.

  • I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only

    I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only serial number I see is when I registered the Photoshop Elements 2.0.

    The serial number will be on the disc case, not the outer box.  Find your serial number quickly

  • My ipod nano is no longer recognized by itunes after I installed windows 8.1.  The ipod nano still is recognized and works with a Windows 7 computer

    My ipod nano is no longer recognized by itunes after I installed windows 8.1.  The ipod nano still is recognized and works with a Windows 7 computer

    Hello, Pete. 
    Here is an article I would recommend going through when an iPod is not recognized by iTunes or the computer.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Usually the resolution is updating the Apple Mobile Device Driver.  See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H. 

  • My previous computer(2009) had ps cs2 installed. after the computer broke  i bought a new computer (2014) , i cannot download ps cs2 downloaded to the new computer

    my previous computer(2009) had ps cs2 installed. after the computer broke  i bought a new computer (2014) , i cannot 
    download ps cs2 to the new computer. can somebody help me?
    Thanks!
    Henry

    Have you tried https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads

  • HT1766 My computer crashed; had to restore back to original factory settings; how do I access my Itunes account now?

    My computer crashed; had to restore it back to the original factory settings.  How do I get my I-Tunes account back on to the computer?  My I-phone (5) is fine, and has all the information on it. 
    I did have I-Cloud backing things up, I don't think it will restore all my podcasts, or the music I downloaded from my CDs.

    It has always been very basic to always maintain a backup copy of your computer for this very occasion.  Use your backup copy to put everything back.

  • My computer crashed.  I tried installing Elements on another computer and I get 'limit reached'.

    My computer crashed.  I tried installing Elements on another computer and I get 'limit reached'.

    You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. You will need your serial number. If an agent is not immediately available, refresh the page a few times until you see the green chat button, or try at a later time.
    To get help now click here for product support
    Can’t get immediate help? click here for further options

  • HT203167 computer crashed had to factory recover OS and can not play the 2 movies i purchased prior  to computer crashing can not play and can not locate! How do I recover them?

    computer crashed had to factory recover OS and can not play the 2 movies i purchased prior  to computer crashing can not play and can not locate! How do I recover them?

    You definitely need to resurrect the old password associated with the Apple ID you used to purchase the music.
    Go here: https://iforgot.apple.com
    An email will be sent to the email address associated with that account with instructions regarding resetting that Apple ID's password.
    If you no longer have access to that email, the resolution to this problem becomes considerably more difficult. In that event you would need to contact iTunes Support and explain your dilemma.

  • My computer crashed after an attempt to upgrade to Yosemite. I can't quit the installer and my MacBook keeps on restarting

    My computer crashed after an attempt to upgrade to Yosemite. I can't quit the installer and my MacBook keeps on restarting

    I Have a 2008 Macbook Pro 15". It was running issue free until I upgraded to Yosemite. Now my logic board is fried and apple will not fix it. It started with mail accounts unable to send mail, just had to delete accounts and re- install to fix that. But, at the same time as the download, I started intermittently getting a green tint over the screen along with a snowy static like an old TV set. Fearing that my download was corrupt, I re- installed Yosemite over-writing the previous version .  The green haze kept coming and going, but I also started getting strobe style white flashes in boxes in the 4 corners of my monitor. I had to do power button forced shutdowns because of pointer and keyboard function failure. Apple Genius desk told me it appeared to be a logic board failure but my computer was too old for them to work onand referred me to a Mac Specialist Center. I was told by both places that Apple installed defective logic boards back then due to changing solder formula. They extended product warranty by adding 1 yr but that still expired in 2012. I tried to post a warning on Mac Forums twice about Yosemite being a poison pill to certain platforms and my posts were pulled. The second attempt was responded to in my personal email account stating that if I don't stop posting derogatory comments, I will be blocked from forum. I am just trying to insert warnings in posts where I can. They haven't discovered that yet. Spread the word!

  • I have had a new hard drive installed. On start up I transferred all my settings and documents from my time capsule. Once complete I have two user accounts. Mine and guest. I cannot access either. Mine says password incorrect even though its not.

    I have had a new hard drive installed. On start up I transferred all my settings and documents from my time capsule. Once complete I have two user accounts. Mine and guest. I cannot access either. Mine says password incorrect even though its not. Any idea what is wrong here and how I can reset my password. I don't have a start up disc. Thanks very much

    From System Preferences/Help:
    Reset your login password using your Apple ID
    Before you can use your Apple ID to reset your login password, make sure that FileVault isn’t enabled on your computer.
    Also make sure that an Apple ID is associated with your user account, and that an administrator has given you permission to reset your own password using an Apple ID. For more information, see this help topic:
    Associate Apple IDs with your user account
    Make sure your computer is connected to the Internet.
    In the login window, click the question mark in the password field, and then click the arrow in the dialog that appears.
    Enter an Apple ID and password, and then click Reset Password.
    I don't know if it works.

  • I sync a specific photos folder from my computer to my iPhone.  However, that folder was lost due to a crash on my computer.  But all of the Synced Photos are still on my iPhone.  How do I retrieve all those photos from my iPhone?

    I sync a specific photos folder from my computer to my iPhone.  However, that folder was lost due to a crash on my computer.  But all of the Synced Photos are still on my iPhone.  How do I retrieve all those photos from my iPhone?

    ManSinha wrote:
    Do you have a Windows computer or Mac?
    If Windows - and it has iTunes installed - you should see an Autoplay explorer when you connect your iPhone - this should let you see the pictures and transfer them back to your computer
    Wrong. That only works for pictures in the Camera Roll, not those in the Photo Album app.

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