My computer crashed, I have a new computer, how do I download Adobe Acrobat Professional (I have the serial key)

My computer crashed, I now have a new computer, how do I download Adobe Acrobat Professional (I have the serial key)

http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. You may have to work with Adobe (maybe chat) to resolve the number of activations. They are the ones who can reset it if needed.

Similar Messages

  • I purchased Adobe Acrobat Professional and have been trying to activate it for some time.  I also had this same program on my previous computer.  How do I de-activate it from that computer so that I can activate it on my new computer?

    I purchased Adobe Acrobat Professional and have been trying to activate it for some time.  I also had this same program on my previous computer.  How do I de-activate it from that computer so that I can activate it on my new computer?

    Hi larrygoynes,
    To transfer the license from one pc to another the step you have to follow is to 'Deactivate' the license first from the older machine.
    To accomplish this you need to Launch Acrobat, go to the 'Help' menu and select 'Deactivate'
    On the new machine you can install Acrobat and then use the serial number to 'Activate' the software and this will complete the license transfer.
    You can refer the KB Doc: Activation & Deactivation Help
    Regards,
    Rave

  • New computer. Old one defunct. How do I reload Adobe Acrobat Professional?

    New computer. Old one defunct. How do I reload Adobe Acrobat Professional?

    Do you have the disc or download available? What is the version of Acrobat?
    ~Sandeep V.         

  • I have a license for Adobe Acrobat XI Standard.  How do I download Adobe Acrobat XI Standard?

    Hello.  I have a license for Adobe Acrobat XI Standard.  How do I download Adobe Acrobat XI Standard?  It seems to be gone from the website...

    Access Denied
    You don't have permission to access "http://trials2.adobe.com/AdobeProducts/ACRO/11/win32/AcrobatStd_11_Web_WWMUI.exe" on this server.
    Reference #18.c81c55c.1422713620.1029cb61
    What's wrong here? Anyone?

  • I have Adobe Acrobat 9 Pro and the serial number.  It is asking for an older serial number?  Please help?

    I have Adobe Acrobat 9 Pro and the serial number.  It is asking for an older serial number?  Please help?

    Hi juneb55782770,
    I believe that you have an upgrade version of Adobe Acrobat Pro, in this case it will ask for the serial number of the previous qualifying version.
    You can find your old serial number using this link : Find your serial number quickly
    Hope this will resolve your issue.
    Please reply if you still experience any issue.
    Regards,
    Aadesh

  • I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software  My order number: MENA 9723990859

    I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software
    My order number: MENA 9723990859

    you can download and start your 30 day trial any time.  when your serial number arrives, you can activate your trial to the time-unlimited version.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Can't Download Adobe Acrobat Pro XI on the computer.

    Whenever I try to download Adobe Acrobat, The following error message come up. Don't what to make of it . Please help. It only happens in one specific computer.
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s)
    ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
    ERROR: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x8007054F.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x8007054F.
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

    Hi Gabriela,
    I see you're getting the 1603 error when you try to download Acrobat. Please try the solutions listed in this document: Error 1603: A fatal error occurred during installation.   You can ignore solutions 3, 7, and 8.
    Please let us know if that does the trick.
    Best,
    Sara

  • My old computer crashed and I lost my Ipod, how do I download the music to a new on?

    So about 2 years ago I got the Ipod touch, and a while after my computer crashed.  I never put the music onto a new computer, because the Ipod allowed me to download music there and then. But now I have lost my Ipod-touch and have a buch of songs still on my account. So I was wondering if there is a way to recover my songs, and put them on a new computer(PC), without having to restart.

    No.
    All iTunes content on your iPod Touch should be in your iTunes library on your computer, and your iTunes library on your computer should be included with your computer's backup along with all other important data - stored on an external drive or some other external media used for backup purposes only.
    When music was purchased on a CD, if the CD was lost and you returned to the store where the CD was purchased with your receipt, were you given a replacement CD?
    The same applies here.

  • Computer crashed, we got a new computer but our ipod touchs are synced with the old one how do i get our stuff on to the new computer without losing it on our ipods

    Our computer crashed last week.  We just bought a new one last night and installed a iTunes on to the computer.  How do we transfer what we have on our iPods on to the new computer without losing anything

    - Transfer iTunes purchases by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - Make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.

  • Old computer crashed; loaded iTunes to new computer, won't sync my iPod

    The computer I initially set up my 60g iPod video crashed (windows based). I loaded iTunes on my new computer (also windows based) and even entered my iPod serial number. When I plug it into the USB port, iTunes recognizes the iPod (with my name) and even shows all the songs and videos on the screen, but they are in faded gray and I can't highlight them or upload them into iTunes. When the iPod is first plugged in, I get the message about the iPod being authorized on another computer and can set it up on the new one, but then it would remove the entire contents and update with the new library which has nothing in it.
    Is there any way to upload my iPod contents into the newly loaded iTunes on my new computer? I got an iTouch for X-Mas and I am hoping that when I load that software, it will recognize my older iPod's music library and upload it. Of course, this won't matter if I can't get my old stuff into me new iTunes.
    Any help would be appreciated.

    Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
    The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    SharePod Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • Old computer crashed, restored data to new computer from Carbonite, how do I restore bookmarks?rt my bookmarks from carbonite?

    My old computer crashed. Fortunately I had Carbonite and was able to restore my data to a new computer, but I have not been able to import or restore or transfer my bookmarks.
    I went Bookmarks/Show All Bookmarks/Import & Backup, then tried both "Restore." The Restore showed several dated backups but in spite of the message "This will replace all your current bookmarks" it did not. Next time around I tried: "Import Bookmarks from HTML." But I could not find where the the bookmark folder was located.

    The reason behind the above questions is that, if you started Firefox before restoring your backup, you probably have a differently named settings folder (Firefox profile folder).
    I'm going to assume for the moment that your Carbonite restore used the same folder paths you had on your old Windows 7/Windows Vista computer. If it was a Windows XP computer, the following won't lead you to the right place.
    To find other settings folders, try the following. From within Firefox:
    Help > Troubleshooting Information > "Show Folder" button
    This is your currently active folder. Navigate up a level to the Profiles folder. Do you see other folders? Do any of them have recent .json backups in their bookmarkbackups folders? This would be where to point the Restore dialog to get your bookmarks.

  • Computer crashed, ipod synced to new computer, purchased songs are gone.

    My computer crashed. I used EphPod to download my ipod mini onto the new computer. It looked like all the songs were transfered so when I went to resync it in Itunes, I clicked "erase and resync". Then a window popped up saying that some songs wouldn't be transfered because the computer was authorized to play them. I clicked resync anyway since I have no way to deauthorize the computer that crashed. I thought EphPod had downloaded the purchased songs. It didn't. Is there any way I can retreve my purchased songs? Are they stored in my Itunes account or something?
    Thank you for your help.

    The policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

  • Computer Crash, transfering songs to new computer

    hi, my computer has recently died, so i have purchased a new computer but i don't know how to transfer my songs from my ipod to the new computer. i don't have a backup of my itunes libary. all i have is my ipod. I'm afraide to pug it in to the new computer beacuse i have heard it will erase your ipod... is there anytype of softwere i can buy or anything i can do?
    how do you e-mail itunes support? would they be able to let me re-downloadod all of my purchased songs?
    thanks

    Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7.3 installed hold down the Shift + Ctrl keys. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes 7.3 Keyboard Shortcuts for Windows
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. The transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Transfer iTunes Store purchases using iPod
    The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows Versions
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows Versions
    There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • Original Computer crashed, setup itunes on new computer, how do I save my..

    app data?
    Is it possible for me to transfer my ipod to a new itunes without losing all the data I have recorded in my applications? My old computer fried and I was able to save my iTunes by loading a backup onto my new computer, so all my old music and playlists are back, but I know as soon as I connect it, it is going to ask me to delete everything on the ipod and reload. When I do this, I assume I will also lose my app data. Is there a way to save it?

    Launch iTunes.
    From the menu bar (top of your screen) click Store > Authorize This Computer
    Now sync your iTunes media. Connect the iPhone. Select the iPhone under Devices left side of the iTunes window under Devices.
    Select the content you want synced from the tabs, ie., Photos, Apps, Music, etc.
    For Contacts, Calendars, Mail, Bookmarks and Notes select the Info tab.

  • How do I download Adobe Acrobat onto a second computer?

    I can't find any download tab. I see that my serial number is listed in the My Products list but I need it on my laptop especially since my desktop has crashed. I haven't downloaded it onto anyother computer. Help is appreciated. thanks.

    You haven't indicated which version so here are the links I have...
    Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    Acrobat 9, 8 - http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

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