My Computer crashes (blue screen of death) each time I open adobe acrobat 9 pro

I sent the dump file to my IT person and below is response:
Both of your crash dump listings list the fault of your crashes as FNPLicensingService.exe This is normally installed as part of an Adobe product (Reader,Photoshop,etc.) but it could also be part of someone else's product. (The code is actually written by FLEXnet Publisher and sold to other companies). Have you installed any new Adobe products?
If XP machine try START->RUN then SERVICES.MSC and enter. If Win7 do START then SERVICES.MSC and it should find it and click it to run it. When the Services windows open look down the list and see if its listed, if so then see if it is running. If its running it should have a highlight to stop it, stop it and see (1) what program quits running and (2) see if it starts automatically again (check it every so often through services.msc).
Should be something installed recently installed it or is conflicting with it
I have uninstalled all programs from the past month. I tried to uninstall acrobat 9 and the computer crashed each time. Any Ideas?

Let me known if, deleting photos from the iPhone camera, the problem disappears. I have this behaviour and I suspect it is a Iphone serious bug...

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S10-3t. Help, my computer crash & blue screen almost all the time

hello,
I have problem with my new bought S10-3t, it comes with pre-installed win 7 home premium. I am not sure if it is coming from the hardware or software, but it does crash and blue screen a lot and almost every time. Especially when I am trying to update windows (it always require me to reset it back to factory setting after did this).
Btw, I have uninstall some of the bloated software that came with the system and I also installed Norton Internet Securtiy on it. I have also done one recovery restore many times and the problem still persist. Now I am wondering either I should return it back to lenovo or keep it because I am sure its going to be a hassle to return it back

afham_86,
Systems should be tolerant of some software changes - not know what all you have removed, how you removed it (deleting files vs uninstall) and when the problems started in relation to the changes you made it's going to be difficult to provide an easy answer.
You say you've used OKR.   Have you shutdown the system and started up with the recover button and selected the option to restore to factory state?   If it won't do this, then either the hard disk is corrupted and you are going to need service, or you have a memory or systemboard issue in which case you are going to need service.
I would recommend trying to recover completely to factory state, and failing that, to call technical support and log your case. (save the WNxxxxx number).   If service recommends repair, you can either send it to the depot and see if they can fix it, or contact sales and arrange for a replacement. In order to work through sales, you will need to have called service and have that service case number handy.
Sorry that you are having trouble.
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
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Windows 7 Crashes (Blue Screen Of Death) As Soon As My iPhone4 Connects

Ok, so I have Windows 7 with the latest version of iTunes and the latest software version for my iPhone4, everything was working fine until just the other day, whenever I plug my iPhone into my computer, as soon as it makes that little noise when it connects, I get a blue screen of death.
That's about all I know...

I updated Windows drivers (it said I had three updates to download) but still no luck.
This is the error report I receve upon reboot:
Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    4105
Additional information about the problem:
BCCode:    1000007e
BCP1:    FFFFFFFFC0000005
BCP2:    FFFFF8800F4249F2
BCP3:    FFFFF88003292918
BCP4:    FFFFF88003292170
OS Version:    6_1_7601
Service Pack:    1_0
Product:    768_1
Files that help describe the problem:
C:\Windows\Minidump\011213-18985-01.dmp
C:\Users\Gumballthechewy\AppData\Local\Temp\WER-44444-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

IPhone 5s has consistent glitches, crashing, blue screen of death, etc.

I have an iPhone 5s running iOS 7.1.1 and I have had the following problems:
Weird glitches where parts of the display will disappear, become distorted, or be replaced with other parts of the display.
Whenever the above happens, my phone will also freeze and become unresponsive
This is also usually accompanied by the "blue screen of death".
It will then proceed to restart
If anyone can help me, it would be greatly appreciated.
(also I restored my iPhone, but the problems persist)

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring > http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

X200 Tablet - Wacom Pen Blue Screen of Death on Windows 7

Hello...hopefully someone can help & point me in the right direction...I have a Lenovo x200 tablet PC (Stylus Only Version) - and recently installed Windows 7 Professional (64bit)
The OS install went perfectly...Once installed, I did all the Systems Updates for Windows 7, including all the updates for Lenovo using System Update 4.01.....However, I have an issue that I cannot seem to figure out...
PROBLEM # 1
The biggest issue I now face is, whenever I put the Digitized Pen next to the Tablet Screen within 2 seconds I get the 'Blue Screen of Death'....and it automatically Reboots....This ONLY happens when I touch the Pen to the screen....
I uninstalled the 'Wacom Drivers' - within the Device Manager, which i assume were installed by the system update(s)....After, uninstalling the issue of the 'Blue Screen' from happening when the pen touches the screen is gone.....However, I have no way of being able to use the Pen...it does not show any cursor or inking....Is there a specific DRIVER that I should be installing on my own to make this work properly - without getting the 'Blue Screen of Death' each time?....I really need some guidance on this issue.
PROBLEM # 2
My Second issue, which is suddenly occured after day 2 of installing updates is the Lenovo System Update 4.01 -- Suddenly, after working on day 1 - now, whenever i try to 'Check New Updates' i get a popup that says "An error was detected with the Package catalog for your system on the System Update Server. Please contact the Support Center".
I called techical support on the phone - and they made it seem like this was not their problem and they could not help me...The odd thing is, that this was working before, and now all of sudden it doesnt work...
If someone can please advise me on what to do, especially with the Pen Driver problem, I would greatly appreciate it....Thanks!
Solved!
Go to Solution.

**FIXED IT** TWICE!
I've been messing with this on multiple machines at my school.
I was getting the BSOD, "no tablet installed" all that good stuff.
I installed this, that and the other thing.
After testing another machine, I read something in the BSOD that caught my attention.
It mentions resetting the cache of the BIOS. I wasn't sure what that meant, or how to do it.
But I was able to get into the BIOS (F1 on the Lenovo splash screen) and I just tapped F9 (load default Bios options -paraphrasing) Then I hit ESC- it prompts to save the settings, agree and let the computer continue to boot.
I was able to test the Pen at the login screen. Just repeated this process on another X200 computer and it worked again.
Try it.
Good luck!

System crash (blue screen) during CD burn

Hello All,
I need your advise due to serious problem with my PC. Per technical specification located in the following site CPU support: the motherboard supports 133/266 MHz FSB and Ratio 12.5.
Unfortunately, I found out that my recently purchased computer doesn’t work at such frequency(FSB=133, Ratio = 12.5), namely, all operation related to the DVD-ROM (Pioneer DVD-120) or Samsung CD-R/RW eventually caused system crash. I tryed to reinstall the OS, however it has not solved the problem. Only frequency decreasing allows to avoid the crash(blue screen of death). The proper volatages and temperature value are as follows: Vcore = 1.74V. PS_3v = 3.25V, PS_5v = 4.95V, PS_12v = 12.24V, Tcpu = 48C, Tsys = 33C.
Please advise,
Thanks, Raz Noam
Here is my configuration:
Athlon XP 2000+
KT4V MS6712 motherboard
256 Mb DDR 333 Smasung
40 Gb IDE master on IDE1
60 Gb IDE slave on IDE1
Samsung SW 248F master
Pioneer DVD-120 slave
Windows XP Home Edition

System crash that I have experienced occurs only during CD Burner or DVD activities. It is very random, however I have notice that when I am burning CD (test mode only) the system crash occurs quite often. I attribute it to the fact that this mode is perhaps harder than only play. However, system crash occurs also during play mode. The crash is actualy stop mode with different error core, I mean, stop 0xd1, 0x0A, 24, 77. BTW, I dissabled autoreboot option. So far it was no problem with reboot after crash. So, I suspected some problem with mainboard, however, perhaps, that PSU can impcat as well. Unfortunately, I have no experience with PC hardware, therefore I need your advice based on rich experience. What I dare to assume that the problem rather in hardware than in SW.

Blue screen of death twice 2 days after receiving T510

Hi all,
I encounter the dreaded Blue Screen of Death 2 times in two days, with a brand new T510.
The first one came as such a surprise in a meeting that I couldn't catch what it was. The 2nd time happend just now and I decided to post and ask for advice. The error for this time is "bad_pool_header" - not sure what that is.
The 2nd time is not necessarily the same as the 1st time. It seems that the display driver is not very stable. There were various times that, when I open the lid while connecting to an external monitor, the whole image on the external screen flickered vigorously. Windows 7 complain the display driver had crashed and windows has recovered from the error. I suspect the first time Blue Screen may be related to this too.
Anyway, although I like this system a lot, two blue screens in two days after receiving the new machine on Wednesday is pretty frustrating to me. Would Lenovo please iron out some stable and high quality drivers with the Windows 7 "Enhanced" Experience? May be with the parts manufacturer please?
Thanks all!
Campion

I would start with installing the latest bios and video driver updates off of lenovo's site. (do not use the TVSU since that tends to be slower at propigating new updates). It is new hardware and there is the possiblity of drivers and/or bios being updated since the drive images Lenovo installs from where created.
Of course random BSOD's could also be bad ram. I would try running MemTest86 on the system and making sure it can successfully pass the tests, and make sure you call customer service and report this so that they know of the issue moving forward.
Best of luck!
lkpcampion wrote:
Hi all,
I encounter the dreaded Blue Screen of Death 2 times in two days, with a brand new T510.
The first one came as such a surprise in a meeting that I couldn't catch what it was. The 2nd time happend just now and I decided to post and ask for advice. The error for this time is "bad_pool_header" - not sure what that is.
The 2nd time is not necessarily the same as the 1st time. It seems that the display driver is not very stable. There were various times that, when I open the lid while connecting to an external monitor, the whole image on the external screen flickered vigorously. Windows 7 complain the display driver had crashed and windows has recovered from the error. I suspect the first time Blue Screen may be related to this too.
Anyway, although I like this system a lot, two blue screens in two days after receiving the new machine on Wednesday is pretty frustrating to me. Would Lenovo please iron out some stable and high quality drivers with the Windows 7 "Enhanced" Experience? May be with the parts manufacturer please?
Thanks all!
Campion
Thinkpad T500-2081 CTO | T9400 2.53GHz | 8 GB RAM | ATI HD3650 + Intel GM45 | 15.4" LED WXGA+ | Windows 8 | ATI Catalyst 13.1 (non-switchable)
Thinkpad 390x | PII 333 | 256mb ram | NeoMagic 256AV | SVGA LCD | OS/2 v4.52

IPhone keeps crashing blue screen

Since I have had my Iphone and upgraded to service pack 2.2.1 every time I plug the iphone into the pc it crashes, blue screen of death or just nothing. I have had the phone wiped three times by me and the apple store still this happens but only it seems if I down load an app from the app store on the iphone, i am now fed up with restoring my phone and it seems I am not alone! Come on Apple!! don't you have enough of our money! help us. I have service pack 3 on the PC, and of interest my ipod mini works fine no problems at all in itunes, it's just the iphone. Please help.. Oh and have tried the web camera thing as well and I have not hacked my iphone either.

I have had this problem as well, that with any photos on my iphone as soon as I connect to laptop it crashes. I do not have any logitech software. My laptop is a Acer Travelmate 6460 and has a built in webcam but I have uninstalled this & still crashes. Strange thing is I have an older Acer laptop and this does not crash.
I have done everything I have seen on discussion forums etc but now getting very frustrated as I have to email the photos off my phone then delete them.
Any help would be appreciated

New Toshiba L850 Blue Screen Of DEATH!!

Well I just purchased this baby on the 28th of august and now its the 14 of september and ive gotten the blue screen of death multiple times. I have tried restoring it with the backup i made when i first booted it and tried system repair. I have never droped it or anything. Im wondering if I have a Bugged one with a falty hard drive or something? So any sugestions how i can fix or should I just send it back to toshiba or the store I bought it from (Staples)
Thanks for your guys time.

"I have tried restoring it with the backup I made when I first booted it"
Since that didn't work means there is something inherent in the machine causing the problem. I would return it where I bought it. If it's too late for that, call Tech Support at 1-800-457-7777.
C.B.
C.B.
Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

New Computer - Adobe Acrobat XI Pro

I had to purchase a new computer and still have the original disc and reg# . Is there a process to transfer the software to new computer without paying full price for new software? Its Adobe Acrobat XI Pro for Windows.

You will not have to repurchase anything. There is no process other than to install on the new machine using your disc and its serial number. You can download the installation files if need be as well.
You are allowed to have the software installed and activated on two machines, so if your old machine is on its way out but is still accessible you should deactivate that installation (open Acrobat and choose Help -> Deactivate) to free up the extra activation. If the old machine is not accessible you can contact Adobe support and they can perform the deactivation.
If the old machine is still usable you could also keep it activated there as a backup.

Ipod crashes windows (blue screen of death)

Hi all. A bit of background info:
A couple of months ago the hard drive crashed on my friends computer. They had to reinstall their OS. Thankfully they had made backups of most everything and were able to get most things reinstalled successfully.
Now they are using a 15g ipod connected through a firewire port on an HP laptop. They do not have a USB adaptor, so gotta go with the FW.
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
I know this is vague information, but any pointers on how to proceed in troubleshooting this would be greatly appreciated, thanks
Frost

hi Frostine!
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
we can sometimes narrow this down a bit by checking on the numerical and text codes showing up with the blue screen. (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
here's a reference on the sorts of things i'm checking on:
Troubleshooting Windows Stop Messages
can you get that information for us from their PC?
(if the screen is specifying the file that Windows is crashing on, that would be helpful to know too.)
love, b

Blue screen of death when disconnecting iPhone from computer

So I bought the iPhone and even though I own a Mac I decided to connect it to my work PC which happens to run Windows XP. Everything worked great until I took a picture with the iPhone. As soon as I connected the iPhone, the computer crashed with a blue screen of death. So I looked it up on the forums here and found the article that talks about what COULD be the issue. What Apple is saying with that article basiclly is that this is "your" problem and not theirs so good luck trying to find which one of the 50 drivers that I have on my machine causes the issue. I tried to fix it by updating the drivers that they recommend and the problem is still there. Fine, I will not take pictures with the iPhone.
And then yesterday out of the blue (no pun intended) iTunes gave me an error message when I connected the iPhone, I didn't pay any attention to it and dismissed it only to find out that now every time I remove the iPhone from the computer, it crashes it with a blue screen of death. So now I can't sync the iPhone at all! How much more unsaved work am I going to loss because of this product?
On a personal note, I am a huge fan of Apple's products but I am extremely upset about this. Not only did Apple create a sloppy software implementation, they are making it look like it's a Windows problem. None of the other products that are installed on my machine cause my computer to crash like that, and if I do have an outdated driver (which I doubt!) then the developers of those products have found a way to deal with them WITHOUT crashing!
Please advise
Message was edited by: gdror

ok. first I couldn't log in with my previous nickname (not sure why) so I created a new one. Anyways, thank you for your reply and I'm sorry for coming off like jack it's just that losing your data three times will do that to you. I will tunnel my anger back at Microsoft I guess.
In any event, I went back and took a look at my drivers and didn't find any Lexmark or Logitec in there, however I decided to remove the built-in camera driver that came with the laptop and that seemed to work (it turns out that Logitec makes that camera!). I also moved the USB cable to a different port on the computer and now I don't get the blue screen when I disconnect the iPhone.
Thanks again for your help, it seems like I am safely syncing again
p.s. since I can't log in as the original author you might want to have a mod mark the question as answered. thanks.

Windows Vista Crashing When Ipod is Plugged In. Blue Screen of Death?

A week ago, my computer suddenly started to reboot whenever I plugged my 5th generation 80 gig Ipod in to sync. A blue screen will pop up, and automatically restart.
I do not believe this is the blue screen of death that appeared 2 months ago. I have upgraded to Itunes 8.0.1 when it was first released, and I had no problems until a week ago. I haven't heard of anyone receiving the blue screen of death since the update to Itunes 8 was released.
I have also lost all of my music from my Ipod, so I am anxious to figure this out.
Here is what the blue screen (certain passages paraphrased, the specifics were copied directly):
A problem has been detected and windows has shut down to prevent damage to your computer.
BADPOOLHEADER
If this is the firs time you've seen this stop error screen, restart yoru computer. If this screen appears again, follow these steps:
Make sure all hardware and software is properly installed
If it continues, disable/remove any newly installed hardware and software. Disable BIOS memory options such as caching or shawoding. If you need to use safe mode to remove or disable components, restart your computer, press F8 for Advanced Sartup options, then select safe mode.
Technical information:
*STOR: 0x00000019 (0x00000020, 0xB7C4CE50, 0Xb7C4CE68, 0x0A030203)
/end blue screen
Any help you have would be greatly appreciated!

Have you tried the troubleshooting advice in this article?
http://support.apple.com/kb/TS1502
Was a file name mentioned in the stop message? usually something.sys That can be a clue to the problem is the Apple advice doesn't help.

Iphone 5S crashing after 8.3 update blue screen of death

I have an iPhone 5S which is 90 days out of warranty. I updated to 8.3 and the first issue I noticed was my music app. When I play music it doesn't start off from the last song I played - I have to choose my songs again and restart my shuffled playlist. Last week out of nowhere my phone crashed but it was at 80% battery. The screen went black, then blue, then tried to reboot. It "reset" itself within a few hours. Next day I accessed the App Store and it crashed again. It has since crashed several more times using Facebook, email, turning it off...very frustrating. I brought my phone to VZW and they said it was a software issue. I then went to the Genius Bar and they said without restoring the phone and reinstalling ios, they have no way of knowing if it's software or hardware. The phone crashed as the tech was looking at my phone so he excused himself, went to the back and came back with a second opinion "it's definitely a hardware issue and since you are out of warranty, you'll have to buy a new phone for $549". WHAT?!? So wait, you JUST told me that you wouldn't know if it was a hardware issue until the phone was restored so how did you magically surmise this? Then to tell me there is NOTHING that can be done and if I wanted to restore from a backup, I wouldn't be guaranteed that all of my content would be restored to my phone OR there is a possibility my phone would be wiped clean and not restorable at all. Nice try and scare tactic. I left Apple with a phone stuck on the blue screen of death. I went back to VZW and they said its definitely not a hardware issue and even if it were, Apple is the company to seek, not them - they are just my carrier. I am so fed up with Apple. Every update and phone I've had with them has had issues. I don't know why I continue to be their customer. If anyone can help I'd appreciate it.
Message was edited by: Lifesabeach2

Sorry, what i wrote was wrong and i can't edit it again now
Here's what I was actually meant to say,
Hi
You could try basic trouble shooting, that's what everyone usually suggests first but it that fails to work then it is a hardware issue.
Did it start crashing after you installed or or got rid of an app? Oh and has it happened before on any other IOS?
In my opinion you should email Apple explaining the issue and they might be able to help you or tell you it plain and simple that your phone is broken
Also check out these links:
http://www.pcmag.com/article2/0,2817,2407487,00.asp
https://support.apple.com/en-gb/HT201252
www.youtube.com/watch?v=Hx9QQpakXvk
^^^^^ This one might benefit you the most!
Hope any of this info helps you get any where with your phone.

Windows "Blue screen of Death" when booting computer attached to LabVIEW PXI realtime system

Good Morning (at least in the western hemisphere)!
I'm having a problem on two test systems where intermittently, at least on one machine, I get a Windows "Blue Screen of Death" error message when booting the machine connected to a PXI RT system. I reloaded the RT systems software yesterday (LV RT 7.1.1, NI-VISA 3.3.1) and am having this problem on two different setups, two laptops, two PXI chassis. Our short term work around has been to boot with the network cable removed at one end or the other, but these are the baseline models for a larger test system in the design/construction stage that will not be used by knowledgeable engineers but by (probably more knowledgeable!) technicians. Any ideas would be a help
Thanks again,
Putnam
Certified LabVIEW Developer
Senior Test Engineer
Currently using LV 6.1-LabVIEW 2012, RT8.5
LabVIEW Champion

Blue screens are almost always caused by drivers and not by applications, so chances are there's a problem on the driver level. The crash log file will be instrumental to diagnosing this problem.
Turn on the crash event logging as described in this Microsoft KB:
http://support.microsoft.com/kb/314084/EN-US/
...and then post the details from the crash found in the Windows Event Viewer here. That will help us narrow the problem down.
--Paul Mandeltort
Automotive and Industrial Communications Product Marketing

My Computer crashes (blue screen of death) each time I open adobe acrobat 9 pro

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