My computer crashes when I export from Premiere Pro cc.?  Also, is there a known problem with Panasonic HC-V720 footage?

Why does my computer crash when I try to export from Premiere Pro cc? Also, is there a known problem with footage from Panasonic Hc-v720?@

Ask in http://forums.adobe.com/community/premiere/content
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

Similar Messages

  • Media Encoder crashes when exporting from Premiere Pro

    Media Encoder crashes when exporting from Premiere Pro. I am queueing multiple files for export and Media Encoder will crash. The computer system has 32GB of RAM and the videos export fine in Premiere, but that requires exporting each one individually. Each video file is being down converted and some can be quite long (upwards of 3-5 hours). Nothing else is running on the computer that would take up memory.
    Any idea why Media Encoder will crash?

    Try turning off GPU acceleration.

  • Losing audio quality when exporting from premiere pro

    I have now had this happen with two different videos. I play the video in premiere pro and the audio is fine. I export the video and lose most of the quality of the audio portion. One project is a music session when exported I only get the main vocal the drums aren't audible only a buzz sound is made where the kick drum would usually come in. On another project is a thank you video for a family member and the audio is distorted after being exported. The audio sounds fine inside of the session. Once exported the audio will still work fine on my computer and my iphone 5s as long as I'm wearing headphones, once I try to play the video through my iphone 5s speakers the audio quality is gone, making the noises as previously stated. My iphone can still play other tracks fine but videos and audio exported from Premiere Pro are distorted. Any advice on how I can export the video so I wont lose audio quality when playing the video on an iphone? I know it's not my iphone speakers, they play other songs just fine.

    The source files as far as the audio goes are wav files that I've pulled off of my desktop. My sequence settings are 1920 by 1080 at 29.97 frames per second. The export settings are H.264 with the preset YouTube (HD 1080 29.97 FPS) and I've also tried HD video 1080p 29.97 FPS. If this isn't enough information please let me know I'm in the learning phase. Audio wise the quality is set to high and I'm exporting at 4800 kh and a bit rate of 190. I've also tried a bit rate of 320 and 264 I think it is and still had the same problems.  Let me know if I need to do screen shots I really want to figure this out.
    Thanks for your help!

  • How do i keep my quality on my fullm hd camera when i export from premiere elements 7

    how do i keep my quality on my fullm hd camera when i export from premiere elements 7

    Start with some reading...
    Steve's Basic Training Tutorials http://forums.adobe.com/thread/537685
    -and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
    To what do you wish to export - DVD or BluRay or ???

  • Exporting from Premiere Pro CC 2014

    Hello there,
    Every time that I am willing to export my project my Premiere Pro CC 2014 stop responding all together. I tried the short cut (Commend+M) or going through the Manu bar. the result is the same, Premiere Pro CC 2014 just freezes and does not respond to anything till I force quit it and restart it allover again. I tried exporting from Premiere Pro it self, without using Media Encoder, but the problem remains the same.
    I am using the new Mac Pro. I heard Adobe Premiere Pro is experiencing  problems with the New Mac Pro. Is that true? Or is there other issue?
    Thank you and looking forward to hear back,
    Maruf

    Hi Maruf,
    Maruf Noyoft wrote:
    Kevin,
    I reset as you suggested and it took care of it.
    Great!
    Maruf Noyoft wrote:
    So, if you don't mind explaining me the cause of the problem that I had? Or
    an article about it. It is just for me for getting to know better the program and the system.
    Thank you very much and appreciate your help enormously.
    Since preference files get touched by the application frequently, there is always the possibility of their corruption. When this happens, you start to see what we call "unexpected behaviors" from Premiere Pro. This problem happens infrequently, but it is a good first troubleshooting step to try on your own. This is the case with most every non-linear editing application I have used over the years (Final Cut Pro, Avid, Media 100, etc.).
    Thanks,
    Kevin

  • Exporting from Premiere Pro into Story

    Can the metadata etc be exported from Premiere Pro into Story.
    For example in the process of roughing out a documentary idea I'm shooting clips and making subclips in bins and developing sequences in this rough style.  It would be useful to document this in Adobe Story if such an interface exists thanks...
    Many thanks

    The closest I can find is here:
    http://helpx.adobe.com/story/help/workflow-movies-script.html
    Seems like there is a semi-manual solotion ... has anyone used this reverse workflow in anger I wonder and can describe their experience, the results and the potential?

  • Why remove .flv export from Premiere Pro CC 2014? And what's a good workaround?

    Why remove .flv export from Premiere Pro CC 2014? And what's a good workaround?

    OK, so you want to put it on your own web page. That's fine as long as you know how to create a web page.
    The next thing you have to decide is how big do you want the video to appear on the web page. Many people just post on YouTube and then embed the video into their web page. That way, the video can take advantage of all of the various sizes that YouTube provides.
    In any case, I suggest that you use H.264. But the data rate depends on the size of the file. If you are going to display it in HD, then you probably want to start at about 20Mb/s and go up or down from there. The required data rate depends on what you find acceptable, and that depends on the amount of movement in the video. For example, a talking head next to a white board explaining something requires a lot less bits to represent the image because less changes are taking place from frame to frame. If you use 10Mb/s for that, you might find 20Mb/s or more is required to make you happy if you shot a football game from the sidelines.
    I generally use settings that look like this image. If you have any questions as to why I choose these settings, feel free to ask.

  • When i run installation itunes,i see this massage "there is a problem with this windows installer package.a program required for this install to complete could not be run. contact your support personnel or package vendor."please help me for installation i

    when i run installation itunes,i see this massage "there is a problem with this windows installer package.a program required for this install to complete could not be run. contact your support personnel or package vendor."please help me for installation itunes on my pc completely.

    Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm.  So will have to wait

  • My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.

    My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.Please help me out.

    Hi ahsanikram!
    I have an article here for you that can help you troubleshoot this issue with your iPhone:
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/ts1275
    If you are still having issues after attempting the troubleshooting steps in the previous article, see the following article:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • My Firefox crashes 2-3 times per session since I've updated to new version. I have never crashed before this latest version. Is there a known problem with this?

    My Firefox crashes 2-3 times per session since I've updated to the latest version. This has NEVER happened with previous versions of Firefox. Is there a known problem with the latest version?

    Hello luv2golf80, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
    #Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
    #Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
    Thank you for your help!
    More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

  • Is there a way to set a default "Source Range" in AME when exporting from Premiere Pro CC?

    When exporting a sequence from Premiere Pro CC, you are able to toggle between 4 drop down options within Adobe Media Encoder on what Source Range you'd like to export (Work Area, Sequence In/Out, Entire Sequence, Custom) as seen here:
    Is there a way to set the default Source Range to something besides Sequence In/Out?
    My reason for asking is that sometimes I export multiple sequences at once using AME's Queue. I add my custom presets to each Sequence and hit export, but SOMETIMES I may have accidentally marked an in point on my timeline and by default it's set to export only that In-to-Out part of the sequence.
    I know what you may be thinking...well, just don't add any In/Out points to your sequence on the timeline or clear them first. The trouble is that I often don't see them or catch them when working quickly. In Premiere Pro CC, I use the "Lighter Brightness" Appearance setting because it's easier on my eyes after editing 10 hours a day, 6 days a week. Sure, darker looks cooler, but it kills my eyes for some reason. Anyway, PPro CC has a troublesome appearance issue in CC where it's not "optimized" for editing when you change it to a lighter appearance like it was in CS6. I've already contacted Adobe about this and another appearance issue (involving highlighted clips when in Lighter Appearance setting) and they are "actively working on fixing this appearance issue asap". 
    For reference, here's Premiere Pro CC in/out points in default dark appearance (notice the slightly lighter grey area):
    Now here's that same in/out in "Lighter Appearance":
    Not exactly optimized. Can hardly see it. Good luck spotting that little guy on a long timeline. Sadly, this affects in/out points in the Source Window as well. Really hard to see.
    Conversly, CS6 looked the best (the blue REALLY stands out making things easy to see):
    So my question again...is there a way to set the default "Source Range" to something else besides Sequence In/Out so that I don't end up doing what I just did and leaving for several hours while batch exporting only to come back and find that I exported only a "portion" of one of my big sequences?
    Thank you!

    shooternz wrote:
    Here is the solution:  Slow down. Give your project some love. Smell the roses.
    Agreed about the roses but alas my next project always calls. Actually, I think what happens is I give each project SO much love that when it comes to exporting, I've run out of time.
    shooternz wrote:
    Then it would not be a default...it would be an option and you already have that option.
    Semantics aside, I would love to be able to have it at least default to whatever option was last chosen. Or, perhaps I shouldn't use the word default again...I'd love it to simply remember my preferred setting. That's all.

  • Big problems exporting from Premiere Pro CS3

    Hey all.
    Would be massively grateful if anyone here could help me out. I'm in the process of trying to export a 23 and a half minute project from Premiere Pro CS3. I've tried exporting to different formats, (Quicktime, MPEG2, etc..) but keep arriving at the same conclusion. The process will freeze midway through, and I'm greeted by the following error messages:
    "premiere pro debug event
    premiere pro has encountered an error
    [..\..\Src\PPixHandleUtilities.cpp-114]"
    When I close that, another window pops up saying;
    "export error
    application failed to return a video frame.
    cancelling the operation."
    I'm not really sure where to go from here. Previously during the process of editing this project, I would occasionally get a message telling me that premiere pro was "running low on system memory". Fearing this to be the problem I was having while exporting, I attempted to export an extremely low quality version of the project, but arrived at the same conclusion. I also wondered if there was a corrupt frame or clip somewhere that was causing the issue, so I overlayed one whole transparent clip over the whole sequence and tried to export, but again, the same result.
    I now have to put all my faith in you Adobe Wizards! Please ask me any questions that might help you to arrive at what may be causing the problem, I'll answer them the best I can
    Many thanks!
    Andy

    >13.4GB free
    FAR too small !!!
    The program itself uses more than that for temporary working files
    Also, unless you already have a 2nd hard drive or eSata external, you are below specification
    Trying to use only ONE Hard Drive for Video Editing
    You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
    Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
    You as a person cannot do both at the same time with the same hand
    A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
    You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
    Partition = Crash http://forums.adobe.com/thread/957286
    I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
    Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
    Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing
    A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
    http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

  • Exporting from Premiere Pro CS4 using Media Encoder gets stop error

    I am trying to export my timeline from Premiere Pro CS4, using the Adobe Media Encoder CS4 to export my timeline as an MPEG2 HDTV 1080 24, and it goes for about fifteen minutes then I get the blue screen and my computer restarts, telling me the program had a stop error.  Is there a way to go around this step?  Another method to get the mpeg2 without losing quality?  Anything I can do?
    Please offer any knowledge you have before I scream at my computer again.
    Thank you

    as I know Adobe products are buggy no matter what hardware you have.
    I am sorry, but my experience has been the absolute opposite of what you have heard, or experienced. I have used many, many Adobe programs for almost 2 decades (maybe even more than 2 decades?), and have never observed such. I do have to admit that over those many years, I have always had a "state of the art" computer, but have made plenty of $ using Adobe software. Even with my now aging workstation, things work great. Time to upgrade though.
    When troubleshooting issues, they shake out like this:
    1.) system
    2.) Assets
    3.) Project
    4.) OE
    5.) Bugs
    This is after troubleshooting Adobe issues from almost the time that PS hit the PC, when they were only NNTP, in what, 1985?
    Now, I am not saying that your issue IS hardware, but only that that is the most likely issue, given a BSOD. Also, system is the #1 cause of issues, so that is where I start.
    Good luck,
    Hunt

  • Help Needed : Video Glitch after exporting from Premiere Pro CC

    Hi all ,
                I have been experiencing this issue for sometime now. I occasionally encounter a video glitch after exporting a video from Premiere Pro CS6 or CC. Sometimes it happens in my NLE timeline , which I have to remove the affected clip that has the glitch/flicker problem from my bin and re-import the clip from my original source, which solves the problem.
                 However , the worst part is when the glitch/flicker happens when I have already exported the video when everything seems fine in the timeline of Premiere . My sequence settings do match with the clip . This issue happens intermittently as I always have to hope for the best when the video exports.
    Here is an Example of what I mean, the glitch/flicker happens at 3:28 of the music video.
                 Hopefully those who have the same issue can share how to troubleshoot this problem . Thank you.
    Regards,
    Elias Lo

    what i did was install final cut pro. I dont have an answer for this but it finish my problem  , how i came up with this idea well i have the new mac pro cilinder that looks like a trash can 64gb memory and all the toys to work fast but again the mov files cannot be seen in the desktop cause premiere and mac and windows and all this ******** they fight about  , and i also have your problem big time o pn every export.
      i have instal final cut onmy older slower imac and i can see everything and the export are perfect
    so i just did that and its perfectly fine basicaly final cut does something that makes ur computer and adobe read all kinds of files  frames format.   i try to explain this to this adobe premiere enginners but they just say uuuuhhhhh

  • Premiere Pro CC 2014 keeps freezing when loading projects from Premiere Pro CC

    Hi everyone,
    I'm reporting this issue in case someone else would have the same problem.
    I just downloaded the 2014 version of Premiere Pro CC, and when I'm loading a project from Premiere Pro CC into CC2014 I have the software freezing and being unable to even play the loaded sequences. It seems that dynamic link is having trouble linking the CC and the CC2014 version of Premiere Pro.
    Until now the only solution I found was to kill the process of the software and start it again, after 8 times I got my sequence loaded alright, then sometimes it is freezing again, killing process, starting software again, and so on. Does anyone has the same problem ?
    I'm running a Windows 7 Ultimate PC with 12Go RAM dedicated only to Premiere Pro.
    Cheers,
    Vincent

    Hi Vincent,
    I feel your pain, you are not alone. Here are my machine specs and my very frustrating situation, if anyone has any idea as to how I should move forward, I would really appreciate the input/advice...
    iMac - 27" Late 2013
    Processor  3.4 GHz Intel Core i5
    Memory  12 GB 1067 MHz DDR3
    Graphics  NVIDIA GeForce GTX 780M 4096 MB
    Software  OS X 10.9.4 (13E28)
    I'm having similar issues that began when I installed Premiere Pro CC 2014, and actually got worse with the latest update/release. The majority of my projects worked fine at first, but the update last week ended that quickly. I did what I know I never should do and updated Adobe CC while completing a project on a deadline. I thought some of the fixes would help me complete the project sooner. Needless to say, the deadline has passed, my client is pissed enough to not pay me or hire me again and I'm stuck with an almost-there version that I can't export correctly because of this software. This is my problem, not Adobe's, but I didn't expect such a detrimental update to halt my operation.
    After doing some research, I found that some plugins could be the cause of some specific editing issues, mainly due to incorrect or inaccessible folders - who knows if its Dynamic Link, CC apps or 2014 apps. I concluded that my issue at the time was a plugin permissions issue on the Adobe "Preference" Folder, so I reset the permissions on the folder so that CC and 2014 apps would be able to access its contents without any problems. This was the wrong decision. For some reason, resetting this folders permissions also effected the main HDD, it's Kernel Text files and their respective permission. I could not boot my machine, just got the Apple and spinning wheel until I had to power down. I ended up on the phone with 3 different AppleCare reps who helped me at least be able to turn the machine back on and access my desktop/files, apps, etc. Outside of this, no one could offer anything other than "Uninstall the problematic application, reboot, reinstall, etc..." or "Backup your files and reimage the HDD." When I mentioned the recent CUDA driver update for my graphics card (NVIDIA GeForce GTX 780M 4096 MB now running CUDA Driver Version: 6.0.51), it was like they had never heard of graphics cards being used in their machines.
    Resetting permissions on Adobe Preference Folder...
    This is what I read would get the CC and 2014 apps communicating correctly so that they could utilize my plugins. There is a problem, I believe, in that their are TOO MANY locations where Adobe folders/components live. There are 3 "Preferences" folders that I found, and I don't know which effects what process, but the folder I changed permissions on clearly effects the operation of all of the CC & 2014 apps I had installed, as well as my HDD. Kernel Extensions and the entire system.
    Based on my perceived effects of the Preference folder, I needed to uninstall everything, run the Adobe CC Cleaner Tool, download/install just the 2014 releases and see if that resolved the issue. I'm not downloading CC apps, the 2014 releases should run fine on their own. I've yet to confirm this with Adobe, as what I've read has simply said to install the new release next to the CC apps, rather than on top of, as traditional update releases work. Anyway, one by one, I reinstalled the 14 apps that I use on a regular basis on a "clean" machine with no trace of previous Adobe apps.
    After reinstalling (without any plugins), I was at least able to open Premiere Pro from the Application folder and work for a few minutes before both Program and Source monitors froze and had to force quit the app. If I try to open the Project File by double clicking it in the Finder, SpeedGrade opens up instead of Premiere Pro - never seen that before. I also had to force quit to end that process and reopen in Premiere instead of SpeedGrade.
    So back to Premiere, if I do have success in opening a project in the right application, Premiere freezes - if not immediately, eventually it will just stop responding. The video clips, sequence segments and UI freeze, but the audio will keep playing until I force quit. When I force quit, Premiere Pro doesn't close entirely. The UI closes, but the process still runs. I've even force quit from Finder, force quit again from the Dock, Shut Down the machine, restarted and Premiere Pro will still be open, but "Not Responding", so I force quit again and open the project. Just now, I opened PP, made minor edits to a sequence, sent it to Media Encoder, exported, but the video I tested exported without audio. I force quite PP twice just before that and it is still running now, but again, it is "not responding".
    Ultimately, none of this works, nor have my attempts at resolving these many issues. One thing I know is that there is something VERY WRONG with either the latest release/update to 2014 apps, the Preference folder or the permissions that were changed.
    As I mentioned previously, and what I think is a major oversight by someone at Adobe, is that for some reason the permission changes to ONE Adobe folder also effected my entire system and Macintosh HD. Some Kernel Extension files went missing, which is never good and should not happen when resetting folder permissions, so I believe my issues are far greater than the faulty Adobe CC 2014 applications, and is the cause of many of my problems right now. If I can't get things sorted soon, I'm going to reimage my HDD and start from scratch. As much as I would like to avoid this, I really have no choice if I want to get back to work and not lose clients over inexplicable technology issues.
    If I find a solution, I will repost, but I think Adobe has to make some serious fixes on this release before anything is resolved entirely. I pay them monthly and rely on their software and platform to work without issue, which is foolish - I know, but I've used CC since it was introduced and it has work well enough until now.
    Is there anyone at Adobe that can offer some advice??

Maybe you are looking for