My computer died, trying to download CS5 onto new computer. It is not accepting my serial no.
I had photoshop on my computer which is now completely dead. Plus I have photoshop on one other computer.
I am not able to get my serial no. to be accepted on my download from the following site.
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
here I found 2 files that I was to download. I was told by the forum that I should put these into a single file and click on the exec. file to get it started. This worked. However, I could not find the photoshop cs5 that I am familiar with. Because I wasn't able to get my serial no. to work, I signed up for the trial but it didn't have all the range of tools and the program looked unfamiliar.. So my other question is: which file was I supposed to download in order to get it to work?
in summary:
1.serial no. won't work on the download
2.my new computer doesn't have a dvd writer and Download looks unfamiliar with only a few tools.
If I purchase a DVD writer, would my disc be usable with the serial no.?
thanks in advance for any help!
Thank you for your reply. It is helpful, but not completely so. I was super careful with the download, but not being a computer person,there was not enough information at a beginner level. After spending literally hours with various chat people, I was given a link. It was indistinct and the woman narrating it was vague in her communication. It didn't help or cast light on my issue. In the end I bought a dvd writer. Wish I had done this earlier on as in no time my disc was installed.
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