My computer does not connect with my device.

My computer does not recognize my device through the USB cable.  the Desktop Manager shows disconnected and cannot connect.  It says the device cannot be found.  Can someone please help?  I can connect through Bluetooth, but not all services work with Blue Tooth.
TIA
Solved!
Go to Solution.

Install the most recent version of Blackberry Desktop Software
For now it is located at http://eu.blackberry.com/eng/services/desktop/req_4dot3.jsp
The common reason for the situation when PC does not recognize the blackberry device is the mismatch between Blackberry Desktop Software version and Blackberry Handheld software (software installed on your blackberry) version.
If you use an old version of Blackberry Desktop Software you may get the problems you describe in your post.
To resolve this: Uninstall your current Blackberry Desktop Software from your PC
download and install the most recent Blackberry Desktop Software.
and try to connect your Blackberry to PC.
It should work ok.

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