My computer does not see my printer

Hi: I am having a problem with my HP Photosmart 4500 printer. My computer does not see it. I have a USB connected to it, have uninstalled and installed the software two time, dowloaded the latest update and nothing. Add to that, I can not connect it by WIFI. WIFI on the printer is on but again, it's no where on any of the screens. The only variable I can think of that has changed has been the router I got recently from AT&T. Everything else works with the WIFI but no computer. I'm running 10.7.5. I have read the install instructions and nothing seems to be working. The one thing I do get from the HP install disc is a message reading the printer isn't recognized but there are no updates in support. OK, what am I missing here?

Try these steps to uninstall the current software using the HP scrubber and then reinstall using the current HP driver available through Apple.
To do so, perform the following steps:
1. Go to Applications/Hewlett Packard/ and then click on “HP Uninstaller”
2. Next click “Continue”
3. Highlight the device on the left pane.
4. Press and hold control+alt+command on the keyboard simultaneously while you click on “Uninstall”.
5. After you do this, you will see a pop up that asks you if you want to uninstall all HP software. Please note, that in doing this, it will remove any other HP printers that you also have installed.
6. Click “continue” and wait for the program to finish.
7. After it completes, reboot your computer.
Once the computer is back on, do the following steps:
WARNING: This is will delete all of your printers.
1. Go into “System Preferences” and then select either “Print & Scan” or "Print & Fax".
2. Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.
After you have reset the printing system, let's make sure you have the most recent HP driver package installed.
You can do this two ways. First, check for any available HP Update's by clicking the Apple icon and then Software Update. If there are any updates available, they should show up here. However, if the printer is connected by USB, it will not show any available updates. The other option is downloading the drivers from Apple's website.
You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
Once you have downloaded the driver package and completed the installation, you will want to plug your printer back in (if you were using a USB connection). After the printer is plugged back in, go into your print settings under System Preferences > Print & Scan. To add the printer, click the plus sign. You should see your printer listed here. If not, click "Add Printer or Scanner." Click the name of your printer and then click "Use:” box. Make sure that says the name of your printer and not AirPrint. If you are using the printer wirelessly, make sure that the printer "Kind:" is set to Bonjour or Bonjour Multifunction. Click "Add" down in the bottom right hand corner.
This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
Best of luck,
Kyle

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Hi @mamedina ,
I see that you are not able to scan over the wireless network. I would like to help you resolve this issue.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Deskjet 4645)
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If you are still not able to scan, then I would connect the printer to the computer by a USB cable to see if it is a network issue or the scan port might be blocked on the router. Unfortunately the printer isn't accessible in the same room, but this will rule out a software issue or a network issue. You can contact the router company to check and open these ports 9220/9500/427 on the router for scanning.
Please let me know the outcome.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem). I want to erase it and then use it as either a second hard drive (sired/sirelesly?) or as a hard drive/bridge. So,
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Thanks
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