My computer doesn't recognize my iphone as a device

My iPhone 4S is full and I don't want to buy more storage. I am trying to move the photos on my iPhone to my PC (Windows 7) but when I use my USB cable to connect the two devices, my computer doesn't recognize the iPhone as a device under "Hardware and Sound." It does, however, realize that it's connected to iPhone when I dig around in the Control Panel tab. iTunes thinks I need to reconfigure my phone (sorry, not an option, iTunes!). Help!?!

Have you tried connecting to other USB port?
Once connected, an "autoplay" windows dialog box will appear asking "XXXX iPhone" import pictures and video, open device to view files, etc.
You can select either or to copy photos manually you can go to my computer and under portable device will show your iphone and go into to see all your photos and videos.

Similar Messages

  • HT201302 My Computer doesn't recognize my Iphone 4S under "Devices"

    But itunes recognizes it and syncs.  I am trying to download my pics from the phone. Please help. Thanks!

    http://support.apple.com/kb/HT4083

  • My computer doesn't recognize my iphone and it shows up the apple and nothing is working. What can I do ?

    My computer doesn't recognize my iphone and now my iphone displays the apple and I can't use it. What can I do ?

    First, try to do a hard reset of your phone. (Hold down the Home button and the sleep/wake button at the same time for about 10 seconds. When the screen flashes and the Apple appears again, release the buttons.)
    If that doesn't work, then you may have to put your phone in restore mode.
    Power off your phone and disconnect it from the USB cable.
    Close iTunes.
    Then press and hold the Home button and while keeping the Home button pressed down, connect the phone to the USB cable.
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    After a few seconds, you should see the display prompt you to connect to iTunes.
    After that, you should be able to restore your phone from iTunes.

  • My computer doesn't recognize my iphone - i plug it in to sync it but it doesn't popup in  itunes

    my computer doesn't recognize my iphone - i plug it in to sync it but it's icon doesn't popup in  itunes - what's wrong?

    this is weird, but it ususally works for me: try blowing in both ends of your usb plug to make sure theres not any dust lurking there. do the same to the baottom of your iphone where you plug the cord into. its not a techy kind of solution but it works for me and my friends.

  • Computer doesn't recognize my iphone 4 but iphone is charging

    I have a Iphone4
    but when calling the micro sometimes stops working, so the other person doesn't hear me any more.
    I wanted to connect to itunes but
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    the phone is charging, but my computer doesn't find the iphone (doesn't show up in My Computer).
    This used to work before,
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    I removed itunes and installed it again.
    I did the resets (7 sec and 20 sec) but nothing seems to work!
    What to do?

    Type "iphone not recognized" or similar into the search bar at the top of this page by "Support"

  • I tried updating to iOS 5 and now my computer doesn't recognize my iPhone 4.

    When I plug the phone in, my computer doesn't even see that there is something in the USB port.  I know the port/cord are ok because I just synced last night (still using the old OS).  Now my iPhone screen recognizes that it's plugged in but it shows the USB cord and an arrow telling me to plug into iTunes.  IT IS!!!  Please help.  I have read through so many articles and nothing has worked so far.
    iPhone 4
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    Hey palmtree2001,
    Lets see if we can get your iPod touch recognized and charged. Take a look at the first article to go over making sure the drivers are working properly to any third party conflicts. If you are still having issues with charging, take a look at the second article for some suggestions to get it working. 
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    If you can’t charge your iPhone, iPad, or iPod touch
    https://support.apple.com/en-us/HT203030
    Take care,
    -Norm G.  

  • HT201210 my computer doesn't recognize my iphone 4

    I tried holding the on/offf and home for 10 seconds it then updated my iphone but at the very end it gave an error  2009  - so restarted my computer as suggested - started over again and pushed restore  and it went through the process and this time the message it doesn't recognize my phone - help

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

    After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

    After apple wiped my hard drive, my computer no longer recognizes my iphone 4.  It will charge, but doesn't show up in my sidebar or in itunes.  My computer says there are no software updates available.  I'm running OSX 10.5.8 and itunes is 10.3.1.

  • Computer doesn't recognize iphone anymore

    Suddenly my iphone won't play music and when I go into the music icon all of my songs are there 1800 of them but they are light in color and you cannnot click on the songs or playlist??????  When I plug in the iphone to my computer it says it doesn't recognize my iphone being plugged in.  I have tried all of the recommended troubleshooting ideas.........................now I am lost as to what to do?????????????  Please help!

    wazandlisa wrote:
    I have tried all of the recommended troubleshooting ideas.........................
    Such as????

  • HT201274 attempted to download new ios 6 software. wiped out sim card and computer doesn't recognize iphone now. blinking apple icon is only thing I get

    Need help with iphone 4. tried to download new software and it zorked sim card and phone. Only get a blinking apple icon. Computer doesn't recognize iphone so I can't restore

    Hello henry lfrommiami,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where your iPhone gives you the message "No SIM Card installed" please follow the steps below.
    Update your iPhone to the latest version of iOS.
    Turn airplane mode on and then off again.
    Restart your iPhone.
    Check for a carrier settings update. Go to Settings > General > About. Install any available update.
    Remove the SIM card and make sure that it's a valid SIM that your carrier provided. Also make sure that it's not damaged, worn, or modified. Then reinsert it.
    A SIM tray that comes with one iPhone model won't necessarily work with a different iPhone model. When you insert the correct SIM tray, the SIM tray should be flush with the device.
    If you have another SIM card, insert it. You can use a SIM card from any phone with the same format as your iPhone SIM card. If your iPhone works with that SIM card, contact the carrier that issued your original SIM card.
    Restore the iPhone.
    If you still see the issue, contact Apple support.
    If you see 'No SIM' alert on iPhone
    Cheers,
    Alex H.

  • New computer doesn't recognize iphone in itunes?

    My new computer does not recognize my iphone in itunes?

    What I had to do with my windows 8 upgrade was:
    Completely uninstall iTunes, Quicktime, bonjour, iCloud....everything that had anything to do with Apple. Then got on the internet and re-downloaded it all. Really it didn't take that long.
    It did NOT work to download and "repair" the program. (that's what I tried first)

  • I have updated to itunes 10.5 and now it doesn't recognize our iphones and says we need a driver installer but then throws a notice saying an error occured. Anyone know anything about this?  :)

    I have updated to itunes 10.5 on my Mac computer and now it doesn't recognize my iphones and says i need to install a device driver but when i try to install it it throws up a notification saying an error occured and to contact the makers of my device 's suppot website.  Anyone know?

    Have you tried repairing your application from within the Control Panel?

  • ITunes doesn't recognize my iPhone 4s

    iTunes doesn't recognize my iPhone 4s.
    Whenever I plug my iPhone into my computer it starts to charge like normal but iTunes does not recognize it. I've tried all of the troubleshooting steps provided by Apple (Downloading the latest iTunes version, reinstalling iTunes, updating the software on my phone, restarting my computer, etc). I've also looked at various tutorials on different websites that showed other methods. Among these methods were going into the control panel Device Manager or the Services program and taking certain steps within said programs. It seems I have tried everything under the sun to get iTunes to recognize my iPhone and so far nothing has worked. I have no idea what to do which is why I've resorted to this. Anybody know what might be going on? I'm running Windows 7 64 bit on my computer with the latest iTunes installed as previously stated. I've also just installed iOS 5.1.1 on my iPhone and this has not changed anything. If anyone has any idea what is going on and would like to tell me how to fix it, it would be much appreciated. Thanks.

    If you've gone through this article and made sure the Apple Mobile device service is installed and running, you should look at the security software on your computer.
    To make sure it isn't the security software, you can either follow the steps in the article below, or you could just uninstall it and test again. Then reinstall it again when you're done.
    iTunes: Troubleshooting security software issues

  • ITunes 11.1 doesn't recognize my iPhone 4s with IOS 7 - phone is charging by iTunes doesn't see it.  Any suggestions?

    I upgraded my daughter's iMac to iTunes 11.1 and now it doesn't recognize her iPhone 4s.  The phone will charge and DropBox see's it but iTunes doesn't.  Any suggestions?  I've already uninstalled and reinstalled the software so that doesn't work.  Thanks for any help!

    Hello jlgougeon,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Follow these steps to resolve your issue:
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
    Install software updates on your Mac.
    Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
    Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
    Disconnect other USB devices and connect your device directly to a USB port on your Mac.
    Restart your Mac.
    Best of luck,
    Mario

  • I have an iPhone 5s on a windows 8 platform. iTunes is 11.1.4.62, iTunes doesn't recognize my iPhone and I am unable to sync.

    I have an iPhone 5s on a windows 8 platform. iTunes is 11.1.4.62, iTunes doesn't recognize my iPhone and I am unable to sync. After the last iTunes update my phone wasn't recongnized and the phone asks if I want to trust the computer everytime I connect it. Other programs can access the photos and recognize the iPhone 5 but not iTunes.

    Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
    Or try Cerbu's post here.
    Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
    tt2

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