My computer doesn't see my iphone

My computer doesn't see my iphone.

For Windows:
http://support.apple.com/kb/TS1538
For Mac:
http://support.apple.com/kb/ts1591

Similar Messages

  • My computer doesn't "see" my iPhone when plugged in

    First, I have an iPhone 4. I have this new computer and I'm having to re-install all my software. When I click "Add files to library", I don't see my plugged-in iPhone in the list of drives, though I hear Windows 7 *bong* when I plug it in. I don't think this has happened before. Is there some setting I need to adjust or something? I can't transfer anything off my iphone if my computer won't even recognize it. I installed Flash and Java, but neither seem to have anything to do with this problem. Incidentally, I plugged in my external hard drive, and it got recognized fine. I also don't see the iPhone in Windows Explorer as an extra drive or anything.
    I uninstalled iTunes and reinstalled it. I got this error:The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.
    I've been researching this issue for two days online. I've uninstalled/installed iTunes four times, and also installed the Gears software that I read was supposed to add drivers or whatever to fix this. That was a bust. I also can't get my computer to recognize my iPhone anymore - it doesn't show up in Windows Explorer or iTunes as a device that's been plugged in.
    I also went into the registry to add a file suggested at the following link, and rebooted - with zero success.
    http://blog.callageek.com.au/2012/03...-when-opening/
    All this is after I had to have a new hard drive reimaged. Before, I transferred between my iPhone and laptop fine. I've been at this for days now and I'm wasting tons of valuable time looking for a solution. To be honest, if I had known Apple's products were so hard to make function, I would have gone with an Android or Galaxy.

    My girlfriend had this same issue.  It ended up being her cable. 
    It was very weird and confussing as the first cable would allow the phone to show up on my laptop but not my girlfriends.  So we thought the cable was fine. 
    Further the first cable would allow the iPhone to sync with itunes on her laptop but not show up in her "My Computer." 
    By chance we tried a different cable and it worked fine on her laptop and instantly showed up in her "My Computer."
    All very weird but try a couple different cables and see if that fixes the problem first before resorting to other time consuming steps. 

  • MacBook Pro doesn't see my iPhone to sync it

    I've been using my iPhone 3GS (OS 4) to run the Nike+ app, and have been syncing it nearly daily to my MacBook Pro (OS 10.4.11) after my runs. A few days ago when I tried to sync, the computer didn't recognize the iPhone was connected. I purchased a new cable and was able to upload the stored data yesterday with it, but today I have the same problem with both the new & old cables: the computer doesn't see my iPhone as even connected. Both the cables work when I plug them in to recharge the phone. I don't think the problem is the cable -- does anyone have any ideas about what to try next?

    You need to update your software to 10.5.8 at a minimum. That's your problem, 10.4.11 is no longer supported.
    See here:
    Mac system requirements
    * Mac computer with USB 2.0 port
    * Mac OS X v10.5.8 or later
    * iTunes 9.2 or later (free download from www.itunes.com/download)
    * iTunes Store account
    * Internet access

  • My new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7.  iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

    my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7.  iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

    If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.

  • TS2756 hy, does anyone know why my computer doesn't recognise my iphone? I can't seem to make it see the personal hot spot :( any suggestions? thanks

    hy, does anyone know why my computer doesn't recognise my iphone? I can't seem to make it see the personal hot spot any suggestions? thanks

    Did you update to iOS 7? If yes you need to update iTunes on your computer to iTunes 11.1
    If you are using iTunes 11.0 and iOS 6.x then show the left sidebar in iTunes.
    When in iTunes on your computer use the View menu to View Sidebar. The device should show up there when connected.

  • ITunes doesn't see my iPhone but my computer does.

    iTunes doesn't see my iPhone when I plug it in my computer but, my Computer does.  What do I do?

    Mac: http://support.apple.com/kb/TS1591
    Windows: http://support.apple.com/kb/TS1538
    Your computer should recognize the Camera Roll only, as a digital camera. iTunes must recognize it for syncing and backup.

  • My computer doesn't recognize my iphone and it shows up the apple and nothing is working. What can I do ?

    My computer doesn't recognize my iphone and now my iphone displays the apple and I can't use it. What can I do ?

    First, try to do a hard reset of your phone. (Hold down the Home button and the sleep/wake button at the same time for about 10 seconds. When the screen flashes and the Apple appears again, release the buttons.)
    If that doesn't work, then you may have to put your phone in restore mode.
    Power off your phone and disconnect it from the USB cable.
    Close iTunes.
    Then press and hold the Home button and while keeping the Home button pressed down, connect the phone to the USB cable.
    Continue to hold the Home button pressed down. 
    After a few seconds, you should see the display prompt you to connect to iTunes.
    After that, you should be able to restore your phone from iTunes.

  • My computer doesn't recognize my iphone as a device

    My iPhone 4S is full and I don't want to buy more storage. I am trying to move the photos on my iPhone to my PC (Windows 7) but when I use my USB cable to connect the two devices, my computer doesn't recognize the iPhone as a device under "Hardware and Sound." It does, however, realize that it's connected to iPhone when I dig around in the Control Panel tab. iTunes thinks I need to reconfigure my phone (sorry, not an option, iTunes!). Help!?!

    Have you tried connecting to other USB port?
    Once connected, an "autoplay" windows dialog box will appear asking "XXXX iPhone" import pictures and video, open device to view files, etc.
    You can select either or to copy photos manually you can go to my computer and under portable device will show your iphone and go into to see all your photos and videos.

  • My computer doesn't see my external hard drive

    Hello. I have a Power Mac G4, X10.4.6 and for a long time I've used it successfully with my hard drice - and Icecube 800 hard drive connected through a firewire cable. Now i just formated the intern hard disks and now the computer doesn't see the hard drive. The Icecube 800 doesn't require installation of any drivers and it still works perfectly on other computers. And there's nothing wrong with the ports because I can still connect my iPod. What do i do? Thank you, Sebastian.

    It does. It may not call it "resetting the port", but this method is what resets the port:
    "Tip: FireWire ports are keyed, which means the FireWire cable can only be inserted one way. Check that you are inserting the FireWire cable into the FireWire port in the correct orientation.
    If the issue persists, try these steps:
    1. Shut down the computer.
    2. Disconnect all FireWire devices and all other cables, except the keyboard and mouse cable(s).
    3. Disconnect the computer from the power outlet and wait for 3 to 5 minutes.
    4. Plug the computer back in and turn it on.
    5. Reconnect the FireWire device(s) (one at a time if there is more than one) and test. Test with each FireWire port if you have more than one."
    If it isn't resetting the port properly, I think your port, cable, or controller is damaged.

  • Computer doesn't recognize my iphone 4 but iphone is charging

    I have a Iphone4
    but when calling the micro sometimes stops working, so the other person doesn't hear me any more.
    I wanted to connect to itunes but
    when i connect to a computer (tried a couple pc's and a mac)
    the phone is charging, but my computer doesn't find the iphone (doesn't show up in My Computer).
    This used to work before,
    and when i plug in my old iphone the computer finds it without a problem.
    I removed itunes and installed it again.
    I did the resets (7 sec and 20 sec) but nothing seems to work!
    What to do?

    Type "iphone not recognized" or similar into the search bar at the top of this page by "Support"

  • HT201210 I started update connected to my work computer....it started update and now it is asking me to connect to Itunes, which I have but my work computer doesn't have my Iphone information..... I can't use my phone now when I start up it says connect t

    I started update connected to my work computer....it started update and now it is asking me to connect to Itunes, which I have but my work computer doesn't have my Iphone information, it says I have the latest software, my only option is to "restore phone" which I don't want to do here at work as none of my apps or music are showing up ..... I can't use my phone now when I start up it says connect to itunes.....

    Mozilla has nothing to do with a Microsoft product activation key.
    That "test" page should be viewed in Internet Explorer and not with Firefox, as it may use ActiveX which isn't compatible with any Mozilla product.
    [https://support.mozilla.com/en-US/kb/ActiveX]

  • Hallo. My computer can't see my iPhone 4 when I open iTunes. iPhoto sees my iPhone as a device, but can't see its photos, although it recognizes how many photos there are. Some help? Thanks

    Hallo.
    My computer can't see my iPhone 4 when I open iTunes. iPhoto sees my iPhone as a device, but can't see its photos, although it recognizes how many photos there are. Some help?
    Thanks

    Did you also read that same link you provided and see this "With iTunes 10.3 or later and iOS 4.3.3 or later, "?
    Iphone 3G does not support ios 4.3

  • ITunes doesn't see my iPhone anymore after upgrading

    After upgrading to 10.3.1.55, when I plug my iPhone into the PC, iTunes hangs up for a while and then fails with an error E8000065. After it iTunes doesn't see my iPhone. Previously all worked flawlessly. What am I doing wrong?

    Yes, Allan, that's what I meant I've read almost all FAQs about that problem and executed all instructions step by step. No luck... All drivers & services are running Ok, the System log is free of errors, everything is looking fine... but doesn't work

  • Can anyone tell me how to transfer photos from iphone 5 to my computer? my computer doesn't recognise my iphone as camera or drive at all and there is no option for me to down photos from itune either

    Can anyone tell me how to transfer photos from iphone 5 to my computer? my computer doesn't recognise my iphone as camera or drive at all and there is no option for me to down photos from itune either

    Try taking a new picture with your iPhone then reconnect it to your computer.

  • Did an update for my ipad to ios 5 from 3 - now it stopped workig at all - only shows an icon of usb connection to i tunes. Reset didn't help , computer doesn't see an ipad. Befor did an update to i-tunes 10 as it was advised. Please HELP !

    Did an update for my ipad to ios 5 from 3 - now it stopped workig at all - only shows an icon of usb connection to i tunes. Reset didn't help , computer doesn't see an ipad. Befor did an update to i-tunes 10 as it was advised. Please HELP ! Another thing - why it happend ? I think that Apple is totaly responsible for this and where they are ? I even can't send them an e-mail ? What type of company it is ?

    Yes, Apple has caused people to go through massive panic, anxiety and wasted time by not coming out and telling us about this problem. They must know about it. How can we tell them? Now I understand why it took me 50 tries to upgrade to OS5. We all got the same crazy errors that caused us to reinstall iTunes, turn off our firewalls, buy new USB cables and basically waste tons of time and energy, when the solution was very simple. Plug your device into a USB port on your computer.
    After years of using a peripheral USB hub successfully it's no wonder we all started freaking out and thinking it was a major problem. Yes, I'm blowing off some steam, but I've been an Apple fanatic for a long time and I'm not happy about their lack of response to this issue.

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