My computer doesnt see black in the printer regardless of cartridge

I have 2 printers and my laptop now doesnt see/print black in either printer. I have changed cartridges to no avail. I upgraded about the same time it all went pear-shaped (but not certain about dates). Help!

Don't know what you mean by, "doesn't see print black." In any case do the printers have names and models? Are you using the latest drivers? Where are you looking for this "print black"?

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