My computer, especially mail is so slow
Does anyone know what could cause my computer to slow down so much. My mail especially is slow. Every time I write an email there are 3 to 4 lag times.....
I'm having exactly the same problem as Carolyn and so many others ... and I have 8 GB of RAM in a Core i7 iMac, so it's not a question of underpowered hardware.
Apple needs to come out with 10.7.1 ASAP. Should have waited for it...
Similar Messages
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Since upgrading to Mavericks, Mail is extremely slow to load the preview pane or show email when mailbox is double-clicked. Is this a known issue? Or is there a solution to this issue?
Hi AngieLynch,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing some unexpected behavior in Mail.
Before troubleshooting on your computer, I'd strongly recommend backing up your data to an external hard drive with Time Machine, if you haven't already. This article can help with setting up Time Machine:
Mac Basics: Time Machine backs up your Mac
http://support.apple.com/kb/ht1427
Next, try creating a new user account on your computer. You can add your email account to Mail in the new user account. If Mail is more responsive in the new user account, then Mavericks is working fine and the behavior is caused by conflicts in your own Mail or user account.
These articles walk you through creating a new user and setting up Mail:
OS X Mountain Lion: Create a new user account (applies to Mavericks, too.)
http://support.apple.com/kb/PH11468
Configuring Mail for your email account
http://support.apple.com/kb/HT1277
Best,
Jeremy -
I have always heard that Macs are less likely to get infected with a virus. My computer has been running much slower since I installed Maverick. Just not sure what the problem might be. Is there a way for me to run a diagnosis?
Some have found relief just by reinstalling, but it is more than likely incompatible third-party applications that slow it down.
You will have to investigate to see what it is.
Open Activity Monitor and see if anything is using a lot of CPU% or Memory. If they are, check to see if there is an update for them.
Another place to look is the Console. See if anything is logging repeating messages with throttling and/or respawn in the All Messages list.
Sometimes it is not that easy to root out the problems, but if you have anything that purported to clean, protect, optimize, maintain, or flush your system, then that is likely the cause. -
I want to clean all of the cookies and bugs that are in my computer causing it to be slow. What program should I use that is safe and won't mess up my computer?
Problem description:
I would like to clean up my computer. Its beginning to run slow and I believe cookies and bugs are apart of the reason.
EtreCheck version: 2.0.6 (91)
Report generated October 26, 2014 at 4:59:31 PM EDT
Hardware Information: ℹ️
MacBook Air (13-inch, Early 2014) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 13 days 2:41:41
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 120.47 GB (70.38 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. iPhone
General USB Flash Disk 16.13 GB
S.M.A.R.T. Status: Verified
MSD (disk1s1) /Volumes/MSD : 16.13 GB (11.18 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] foo.tap (1.0) Support
[loaded] foo.tun (1.0) Support
Startup Items: ℹ️
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[running] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Safari Extensions: ℹ️
Trovi Search for Safari (Disabled)
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
53% mds
9% WindowServer
3% mds_stores
3% storeagent
2% hidd
Top Processes by Memory: ℹ️
920 MB mds
31 MB com.apple.WebKit.WebContent
30 MB Messages
29 MB Safari
21 MB WindowServer
Virtual Memory Information: ℹ️
31 MB Free RAM
713 MB Active RAM
681 MB Inactive RAM
1.09 GB Wired RAM
17.85 GB Page-ins
1.95 GB Page-outs -
When I upgrade to yosemite, when I have to send and receive mail is very slow
When I upgrade to yosemite, when I have to send and receive mail is very slow. Mails take a long time to be send and receive, and the mail boxes disconnect frequently. I am using the yosemite mail server and don't have this issue with user with Maverick.
Many ThanksSo let me see if I understood it right... In Mavericks you didn't had this issue, this only happens in Yosemite and you are using Apple Mail, not another mail client. Have you tried in System Preferences > Internet Accounts unchecking and rechecking the email checkbox on your account?? If that doesn't works try deleting and adding your account.
Sorry for the bad English -
Do I have to use computer based mail app to send mail through Safari?
Can't believe I am confused on this...but....if I click on an email link in a web page that I am looking at in Safari, does sending email require opening and sending through a separate computer based mail app? My email accounts are through AOL, but doesn't seem that even if I sign in at AOL's website, that I can access a web page through them, and in turn have mail links link to my online AOL email page. That means that I have to use a mail app that people who access my computer and open and look into?
Hi Jim,
You can set up AOL mail using the Mac Mail application, instructions here.
http://macs.about.com/od/applications/qt/mailaol.htm
That means that I have to use a mail app that people who access my computer and open and look into?
Only if you share your login user name and password with them.
If you allow visitors to use your Mac, you can setup a guest account for them to use.
http://docs.info.apple.com/article.html?path=Mac/10.5/en/15600.html
The instructions at that link are for v10.5 but it works fine for v10.6 as well.
Carolyn -
Can't turn off computer because mail won't quit
Can't turn off computer because mail interupts shut down. I can force quit, but nothing happens. literally.
I'm also using Apple Mail with a POP account and Exchange as well.
One easy thing to try first is to Rebuild the Mail boxes, choose each Inbox in sequence and go to the Mailbox Menu > Reubild
Do this for the POP account Mailbox and the Exchange in that order. Try quitting Apple Mail and see what happens.
Reading this also led me to do a Google Search on Apple Mail hang on quit. Which led me to this message in the Discussion Group:
From Member: BDAqua
First I'd backup your whole Mail folder. Try trashing this file first, then logout/in... /Users/YourUserName/Library/Preferences/com.apple.mail.plist If that doesn't work try the .plists in...
/Users/YourUserName/Library/Mail/
So what you want to do to first backup your email is this:
http://www.maclife.com/article/howtos/how_back_and_restore_mail_lion
Follow the steps 1 & 2 to create backups of the mail boxes.
Then go to the Desktop > Go Menu > (hold down Option Key) choose Library > Preferences > (look for com.apple.mail.plist) drag it to the trash
Logout of your Mac, Log back in. Start Mail see if it hangs on quit
If that fails o to the Desktop > Go Menu > (hold down Option Key) choose Library > Mail > MailData > (there are .plists in here to that could be causing issues). *WARNING: Make sure to have all your account settings written down in advance of trashing these .plists. You want everything written down in case you have type it ALL in again once these .plists are eliminated. -
I delete an account and tell my notes not to show in the mailbox but each time I close the mail program or restart the computer the mail account comes back and the preferances reset.
I have deleted preferances. I deleted the account using the - sign in system preferances. I make the account inactive, close mail and relaunch and it is active. I have using the email and installed a new ssd system drive. I was able to change some of the mail program settings but then it just quit letting me change and save them. When I delete it in the mail program, it asks it I want to remove it for good, I say yes.See:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode -
How do I send pics from Gallery to my computer e-mail
How do I send pics from my droid mini gallery to my computer e-mail. When I try it seems the wifi is not set up.
Johno15218,
Lets get those picture to your email account. To email yourself the pictures follow the steps here... http://vz.to/1iRYNWg Let us know if this helps.
LindseyT_VZW
Follow us on Twitter @VZWSupport -
I hav 2 mac's only 1 downloaded the Mavericks and regret doing it. Generally the computer is so much slower, where its suppose to increase the speed?? Issues to be more specific -
Safari - about half the speed it was
Time machine - use to automatically reset when reboot and does not do this
Skype - after a period of time the sound cuts so that incomoimng messages are muted so i miss calls
Google - apart from being slow it requires multiple daily retype of the password as it blocks gmail after a few hours, i get multiple downloads of dupl;icated messages.
screen saver suddenly became very complicated to get my iphoto pics included in the search options
I run Outlook for Mac 2011 which is a v good package and before Maverick was fine but is now super slow
i am downloading all the upgrades hoping that fixes will appear but this maverick upgrade is a disaster...I hav 2 mac's only 1 downloaded the Mavericks and regret doing it. Generally the computer is so much slower, where its suppose to increase the speed?? Issues to be more specific -
Safari - about half the speed it was
Time machine - use to automatically reset when reboot and does not do this
Skype - after a period of time the sound cuts so that incomoimng messages are muted so i miss calls
Google - apart from being slow it requires multiple daily retype of the password as it blocks gmail after a few hours, i get multiple downloads of dupl;icated messages.
screen saver suddenly became very complicated to get my iphoto pics included in the search options
I run Outlook for Mac 2011 which is a v good package and before Maverick was fine but is now super slow
i am downloading all the upgrades hoping that fixes will appear but this maverick upgrade is a disaster... -
I also run Parralles 7. I re-installed this a few times with no affect. I have it not running and my Mountain Lion is still too slow to use. Again a single mouse or keystroke takes up to ten minues to register.
Suggestions ?Startup in Safe mode (holding Shift key down) http://support.apple.com/kb/HT1455
Then you can update or uninstall your problematic third-party software. -
My mail is very slow, each email takes a long time to open. Any suggestions?
Suddenly my mail accounts are taking a long time to open. I'm not sure what the problem is. Anyone else have the same situation?
I have a late 2011 MacBook Pro as well - just the 15" model. I've been running Mountain Lion since it was released and have had no problems with my computer being slow, battery problems, etc. But some people did have problems with battery life after upgrading to Mountain Lion.
Have you installed the 10.8.2 Combo Update as well as the Supplemental Update? It should 'fix' the battery problem. I've no idea why your computer is slow, but you may want to take a look at this user tip - Why is my computer slow?
Good luck,
Clinton -
Maverick on new macbook pro and mail is absurdly slow
I upgraded to maverick on new macbook pro and mail is unusable. Does anyone know how to fix this. Very slow and not responsive at all. Wheel of death always spinning.
Hi brooklynbridge,
Thanks for using Apple Support Communities. This article has steps in it that may help if the Mail app is running slowly in Mavericks:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Your computer’s startup disk may not have enough free disk space. To make disk space available, move files to another disk, then delete files you no longer need on the startup disk. Increase disk space
Quit any apps you’re not using.
Use Disk Utility to verify and fix any issues with your hard disk. If you have problems with your disk
Use Activity Monitor to see if a particular app or activity is making a large demand on your Mac.
Cheers,
- Ari -
Since upgrading to yosemite, my mail is so slow
I use Apple mail app on my mid 2012 macbook pro, it uses sky yahoo mail, never was a problem with Mavericks.
Now i open mail, it takes a long time to connect , send and receive mail, i have tried connection doctor, it does take a while and shows as connected, which it is.
I am using POP 3 and smtp
please help !!!!since upgrading to Yosemite, not only is my whole computer very slow and tending to freeze, but Mail just won't function, and keeps throwing up a box every few seconds saying it can't connect. It's very difficult even to get Mail to quit. Basically, the whole computer is non-functional.
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Having mail problem very slow opening, deleting, unable to move to folders
Have a 2 GHz Intel Core Duo Mac OS X Ver. 10.6.8 - Having AppleMail problems: very very very slow opening any new incoming mail, can't delete, can't assign to Spam, and can't move to any folder for storing, and can't empty trash. Seems to be corrupted and might need to reload the Mail Program (Version 4.6) and need to know if I can reload the mail program and if I did would I lose all the data stored in folders? I don't know how to reload the Mail program. Also the entire computer seems to be slow to react as well but mail is worse. I've checked and emptied caches for the browsers I use. Connecting to Internet all right but as I said, slow to react. I would appreciate any advice. Thank you.
MichelPM, I don’t know how to find out how full is my Mail app. I confess to being mostly an ignoramus about computer hardware, software, applications storage and usage. I know where to look for some stuff, but I don’t know what all the information means. I found the page under About this Mac Serial-ATA that gives the following info: Macintosh HD:
Capacity: 319.73 GB (319,728,959,488 bytes)
Available: 270 GB (270,003,339,264 bytes)
Then under Memory Slot there are two banks in Bank 0 all categories are empty but Bank 1 says
Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
I usually have three browsers open and one to two wordprocessers (Word and TextEdit), the resident Dictionary. When needed but closed when done with the current activity are Preview, Adobe Reader. I do have a lot of documents on the desktop and filed in folders are uncountable. I could commit most of these to flashdrives if I have to, but I’m not sure how to save all the stuff I have in folders in the Mail app. I do not run any antivirus or “crapware” software that I can find in the MacHD applications folder. I’ve never downloaded such programs. I will commence to copy to external drives data I wish to preserve. Can I copy the entire mail set of archive folders to an external hard drive? I have a La Cie.
With much appreciation for any help you offer,
MMarvelous
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