My computer freezes three times before it is able to start

Hello everybody!
 I’m experiencing a kind of strange problem since about four weeks:
 When I try to turn-on my computer, it wouldn’t start at the first because it freezes (and the fan start to run at full speed), so I have to turn it off the hard way (power button). But if
I go on trying, the computer eventually starts (after three or four attempts), and then it is able to run for hours without any problem.
 Those initial freezes usually occurs some minutes after I start the machine, either with or without firefox running… sometimes it freezes before the windows login screen…
 The fact that the computer is eventually able to start and run without problem for hours, makes me think that this is not a hardware-related problem…
 I have tried to use Process Monitor in order to generate activity logs, but those log files (pml) seem to be corrupted after each freeze…
 a-) Is any of you familiar with this kind of problem?
 b-) Do you know a way I would be able to identify the software responsible for this problem?
 I would really appreciate any help at this respect,
 Thank you very much,
 P.Cordoba
My configuration:
Ma config:
    Système d'exploitation                           
Microsoft Windows 7 Home Premium 6.1.7601
Date                                             
2014-06-04
Heure                                 
           12:22
    Ordinateur:
      Type de système                                   ACPI x64-based PC  (Mobile)
      Système d'exploitation                            Microsoft Windows 7 Home Premium
      Service Pack du système                           Service Pack 1
      Internet Explorer                                 9.11.9600.17041
      DirectX                                           DirectX 11.0
      Nom du système                                    PABLO-TOSH
      Nom de l'utilisateur                              PABLO
      Domaine de connexion                              [ TRIAL VERSION ]
      Date / Heure                                      2014-06-04 / 12:22
    Carte mère:
      Type de processeur                                DualCore Intel Core i5 430M, 2266 MHz (17 x 133)
      Nom de la carte mère                              TOSHIBA Qosmio F60
      Chipset de la carte mère                          Intel Ibex Peak-M HM55, Intel Ironlake-M
      Mémoire système                                   [ TRIAL VERSION ]
      Type de BIOS                                      Toshiba (01/19/10)
    Moniteur:
      Carte vidéo                                       NVIDIA GeForce GT 330M  (1024 Mo)
      Carte vidéo                                       NVIDIA GeForce GT 330M  (1024 Mo)
      Accélérateur 3D                                   nVIDIA GeForce GT 330M
      Moniteur                                          Moniteur Plug-and-Play générique [NoDB]  (1614458752)
    Multimédia:
      Carte audio                                       nVIDIA HDMI @ nVIDIA GT216 - High Definition Audio Controller
      Carte audio                                       Realtek ALC272 @ Intel Ibex Peak PCH- High Definition Audio Controller
    Stockage:
      Contrôleur IDE                                    Intel(R) 5 Series 4 Port SATA AHCIController
      Contrôleur IDE                                    Ricoh PCIe Memory Stick Host Controller
      Contrôleur IDE                                    Ricoh PCIe SD/MMCHost Controller
      Contrôleur IDE                                    Ricoh PCIe xD-Picture Card Controller
      Disque dur                                        TOSHIBA MK5055GSX  (500 Go, 5400 RPM, SATA-II)
      Lecteur optique                                   MATSHITA BD-MLTUJ240ES
      État des disques durs SMART                       OK
    Partitions:
      C: (NTFS)                                         [ TRIAL VERSION ]
      Taille totale                                     [ TRIAL VERSION ]
    Entrée:
      Clavier                                           Clavier 109 MCIR Microsoft eHome
      Clavier                                           Clavier MCIR Microsoft eHome
      Clavier                                           Clavier standard PS/2
      Clavier                                           Périphérique clavier PIH
      Clavier                                           Touches de clavier de contrôle à distance Microsoft eHome
      Souris                                            Souris HID
      Souris                                            Souris HID
      Souris                                            Synaptics PS/2 Port TouchPad
    Réseau:
      Carte réseau                                      Realtek PCIe GBEFamily Controller
      Carte réseau                                      Realtek RTL8191SE Wireless LAN802.11n PCI-E NIC  (192. [ TRIAL VERSION ])
     Carte réseau                                      TAP-Windows Adapter V9  (169. [ TRIAL VERSION ])
    Périphériques:
      Imprimante                                        Fax
      Imprimante                                        Microsoft XPS Document Writer
      Imprimante                                        PDFCreator
      Contrôleur USB2                                   Intel Ibex Peak PCH- USB2.0 EHCI Controller 1
      Contrôleur USB2                                   Intel Ibex Peak PCH- USB2.0 EHCI Controller 2
      Périphérique USB                                  BEHRINGER USBAUDIO 2.8.40
      Périphérique USB                                  Generic USBHub
      Périphérique USB                                  Generic USBHub
      Périphérique USB                                  Périphérique d’entrée USB
      Périphérique USB                                  Périphérique USBcomposite
      Périphérique USB                                  TOSHIBA USBDVB-T/Analog Hybrid Tuner
      Périphérique USB                                  USB2.0 UVC WebCam
      Batterie                                          Adaptateur secteur Microsoft
      Batterie                                          Batterie à méthode de contrôle compatible ACPI Microsoft
      Batterie                                          Batterie composite Microsoft
DMI:
      Distributeur du BIOS                              TOSHIBA
      Version du BIOS                                   Version 2.00
      Fabricant du système                              TOSHIBA
      Nom du système                                    Qosmio F60
      Version du système                                PQF65E-007026FR
      Numéro de série du système                        [ TRIAL VERSION ]
      UUID du système                                   [ TRIAL VERSION ]
      Fabricant de la carte mère                        TOSHIBA
      Nom de la carte mère                              Portable PC
      Version de la carte mère                          Version A0
      Numéro de série de la carte mère                  [ TRIAL VERSION ]
      Fabricant du châssis                              TOSHIBA
      Version du châssis                                Version 1.0
      Numéro de série du châssis                        [ TRIAL VERSION ]
      Identifiant du châssis                            [ TRIAL VERSION ]
      Type du châssis                                   Notebook

Hello everybody!
 I’m experiencing a kind of strange problem since about four weeks:
 When I try to turn-on my computer, it wouldn’t start at the first because it freezes (and the fan start to run at full speed), so I have to turn it off the hard way (power button). But if
I go on trying, the computer eventually starts (after three or four attempts), and then it is able to run for hours without any problem.
 Those initial freezes usually occurs some minutes after I start the machine, either with or without firefox running… sometimes it freezes before the windows login screen…
 The fact that the computer is eventually able to start and run without problem for hours, makes me think that this is not a hardware-related problem…
 I have tried to use Process Monitor in order to generate activity logs, but those log files (pml) seem to be corrupted after each freeze…
 a-) Is any of you familiar with this kind of problem?
 b-) Do you know a way I would be able to identify the software responsible for this problem?
 I would really appreciate any help at this respect,
 Thank you very much,
 P.Cordoba
My configuration:
Ma config:
    Système d'exploitation                           
Microsoft Windows 7 Home Premium 6.1.7601
Date                                             
2014-06-04
Heure                                 
           12:22
    Ordinateur:
      Type de système                                   ACPI x64-based PC  (Mobile)
      Système d'exploitation                            Microsoft Windows 7 Home Premium
      Service Pack du système                           Service Pack 1
      Internet Explorer                                 9.11.9600.17041
      DirectX                                           DirectX 11.0
      Nom du système                                    PABLO-TOSH
      Nom de l'utilisateur                              PABLO
      Domaine de connexion                              [ TRIAL VERSION ]
      Date / Heure                                      2014-06-04 / 12:22
    Carte mère:
      Type de processeur                                DualCore Intel Core i5 430M, 2266 MHz (17 x 133)
      Nom de la carte mère                              TOSHIBA Qosmio F60
      Chipset de la carte mère                          Intel Ibex Peak-M HM55, Intel Ironlake-M
      Mémoire système                                   [ TRIAL VERSION ]
      Type de BIOS                                      Toshiba (01/19/10)
    Moniteur:
      Carte vidéo                                       NVIDIA GeForce GT 330M  (1024 Mo)
      Carte vidéo                                       NVIDIA GeForce GT 330M  (1024 Mo)
      Accélérateur 3D                                   nVIDIA GeForce GT 330M
      Moniteur                                          Moniteur Plug-and-Play générique [NoDB]  (1614458752)
    Multimédia:
      Carte audio                                       nVIDIA HDMI @ nVIDIA GT216 - High Definition Audio Controller
      Carte audio                                       Realtek ALC272 @ Intel Ibex Peak PCH- High Definition Audio Controller
    Stockage:
      Contrôleur IDE                                    Intel(R) 5 Series 4 Port SATA AHCIController
      Contrôleur IDE                                    Ricoh PCIe Memory Stick Host Controller
      Contrôleur IDE                                    Ricoh PCIe SD/MMCHost Controller
      Contrôleur IDE                                    Ricoh PCIe xD-Picture Card Controller
      Disque dur                                        TOSHIBA MK5055GSX  (500 Go, 5400 RPM, SATA-II)
      Lecteur optique                                   MATSHITA BD-MLTUJ240ES
      État des disques durs SMART                       OK
    Partitions:
      C: (NTFS)                                         [ TRIAL VERSION ]
      Taille totale                                     [ TRIAL VERSION ]
    Entrée:
      Clavier                                           Clavier 109 MCIR Microsoft eHome
      Clavier                                           Clavier MCIR Microsoft eHome
      Clavier                                           Clavier standard PS/2
      Clavier                                           Périphérique clavier PIH
      Clavier                                           Touches de clavier de contrôle à distance Microsoft eHome
      Souris                                            Souris HID
      Souris                                            Souris HID
      Souris                                            Synaptics PS/2 Port TouchPad
    Réseau:
      Carte réseau                                      Realtek PCIe GBEFamily Controller
      Carte réseau                                      Realtek RTL8191SE Wireless LAN802.11n PCI-E NIC  (192. [ TRIAL VERSION ])
     Carte réseau                                      TAP-Windows Adapter V9  (169. [ TRIAL VERSION ])
    Périphériques:
      Imprimante                                        Fax
      Imprimante                                        Microsoft XPS Document Writer
      Imprimante                                        PDFCreator
      Contrôleur USB2                                   Intel Ibex Peak PCH- USB2.0 EHCI Controller 1
      Contrôleur USB2                                   Intel Ibex Peak PCH- USB2.0 EHCI Controller 2
      Périphérique USB                                  BEHRINGER USBAUDIO 2.8.40
      Périphérique USB                                  Generic USBHub
      Périphérique USB                                  Generic USBHub
      Périphérique USB                                  Périphérique d’entrée USB
      Périphérique USB                                  Périphérique USBcomposite
      Périphérique USB                                  TOSHIBA USBDVB-T/Analog Hybrid Tuner
      Périphérique USB                                  USB2.0 UVC WebCam
      Batterie                                          Adaptateur secteur Microsoft
      Batterie                                          Batterie à méthode de contrôle compatible ACPI Microsoft
      Batterie                                          Batterie composite Microsoft
DMI:
      Distributeur du BIOS                              TOSHIBA
      Version du BIOS                                   Version 2.00
      Fabricant du système                              TOSHIBA
      Nom du système                                    Qosmio F60
      Version du système                                PQF65E-007026FR
      Numéro de série du système                        [ TRIAL VERSION ]
      UUID du système                                   [ TRIAL VERSION ]
      Fabricant de la carte mère                        TOSHIBA
      Nom de la carte mère                              Portable PC
      Version de la carte mère                          Version A0
      Numéro de série de la carte mère                  [ TRIAL VERSION ]
      Fabricant du châssis                              TOSHIBA
      Version du châssis                                Version 1.0
      Numéro de série du châssis                        [ TRIAL VERSION ]
      Identifiant du châssis                            [ TRIAL VERSION ]
      Type du châssis                                   Notebook
Pcordo
In order to diagnose your problem you will need to download and install the below
Install the WPT (windows Performance Toolkit) 
http://www.microsoft.com/en-us/download/details.aspx?id=30652
Help with installation (if needed) is here
When you have, open an elevated command prompt and type the following 
WPRUI.exe (which is the windows performance recorder) and check off the boxes for the following:
First level triage, CPU usage, Disk IO.  
If your problem is not CPU or HD then check off the relevant box/s as well (for example networking or registry)  Please configure yours as per the below snip
Click Start
Let it run for 60 secs or more and save the file (it will show you where it is being saved and what the file is called)
Zip the file and upload to us on Onedrive (or any file sharing service) and give us a link to it in your next post.
Wanikiya and Dyami--Team Zigzag

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    Last time I used my MacBook air the screen went black and the computer shutdown on it's own. On start up the screen remains black and the computer beeps three times intermittently. Does anyone know how I can fix the problem? Thanks in advance.

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  • At times I have to restart my iMac 10 times before I can access the internet on Safari. iPad and iPhone are fine.

    Recently I have had to restart my iMac up to 10 times before I am able to access the internet with Safari.

    Problem description:
    When I shut down my iMac computer the next time that I start it many times I am unable to access the internet with Safari and have to restart the computer again and again.
    EtreCheck version: 2.1.8 (121)
    Report generated April 17, 2015 at 6:39:23 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,3
        1 2.8 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 5750 - VRAM: 1024 MB
            iMac 1600 x 900
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 5:14:2
    Disk Information: ℹ️
        ST2000DM001-9YN164 disk0 : (2 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 2.00 TB (1.91 TB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        PIONEER DVD-RW  DVRTS09 
    USB Information: ℹ️
        Silicon Labs CP2104 USB to UART Bridge Controller
        HP Deskjet 3520 series
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Western Digital My Passport 0730 1 TB
            EFI (disk1s1) <not mounted> : 210 MB
            Time Machine (disk1s2) /Volumes/Time Machine : 500.08 GB (319.00 GB free)
            Media (disk1s3) /Volumes/Media : 499.10 GB (465.63 GB free)
            Recovery HD (disk1s4) <not mounted>  [Recovery]: 650 MB
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
        [not loaded]    com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.ips (3.10.2f23 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
        [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
        [not loaded]    com.Maxtor.driver.PowSecDriver (4.3.19) [Click for support]
        [not loaded]    com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
        [not loaded]    com.cy.iokit.Morpheus (1.4) [Click for support]
        [not loaded]    com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
        [not loaded]    com.palm.ClassicNotSeizeDriver (3.0.2) [Click for support]
        [not loaded]    com.prolific.driver.PL2303 (1.2.1) [Click for support]
        [loaded]    com.silabs.driver.CP210xVCPDriver64 (3.1.0d1) [Click for support]
        [not loaded]    com.sony.driver.prs (1.0.1d1) [Click for support]
        [not loaded]    nl.bjaelectronics.driver.PL2303 (1.0.0d1) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
    Problem System Launch Agents: ℹ️
        [unknown]    ~ [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.coupons.coupond.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.smartlaunch.usbdetection.plist [Click for support]
        [failed]    com.symantec.errorreporter-periodicagent.plist [Click for support]
        [loaded]    com.symantec.nis.application.plist [Click for support]
        [running]    com.symantec.uiagent.application.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.symantec.deepsight-extractor.plist [Click for support]
        [failed]    com.symantec.errorreporter-periodic.plist [Click for support]
        [loaded]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
        [loaded]    com.symantec.liveupdate.daemon.plist [Click for support]
        [not loaded]    com.symantec.nav.migrateqtf.plist [Click for support]
        [running]    com.symantec.sharedsettings.plist [Click for support]
        [running]    com.symantec.symdaemon.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Backup Engine    Application Hidden (/Library/Application Support/Maxtor/Backup Engine.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Magic Window    Application  (/Applications/Magic Window.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AirServer    Application Hidden (/Applications/AirServer.app)
        CleanMyMac 3 Menu    Application  (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
        SymSecondaryLaunch    UNKNOWN  (missing value)
        HPEventHandler    UNKNOWN  (missing value)
        HP Product Research    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 [Click for support]
        RealPlayer Plugin: Version: Unknown
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Gears: Version: 1.0 [Click for support]
        iPhotoPhotocast: Version: 7.0
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
        NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Click for support]
        JoostPlugin: Version: 0.10.1 [Click for support]
        RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        DepositDriver: Version: DepositDriver 1.1.1 [Click for support]
        UploadManager: Version: Unknown - SDK 10.5 [Click for support]
        Picasa: Version: 1.0 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        ContentManager: Version: Unknown - SDK 10.5 [Click for support]
        RocketEngine: Version: Unknown - SDK 10.5 [Click for support]
    Safari Extensions: ℹ️
        Searchme [Adware! - Remove]
        Slick Savings [Adware! - Remove]
        WOT
        Facebook Photo Zoom
        Norton Internet Security
        Blur
        searchtab
        1Password
        AdBlock
        Amazon Shopping Assistant [Adware! - Remove]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Norton\nQuickMenu  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 2.00 TB Disk used: 88.34 GB
        Destinations:
            Time Machine [Local]
            Total size: 500.08 GB
            Total number of backups: 45
            Oldest backup: 2015-01-06 12:12:32 +0000
            Last backup: 2015-04-17 21:17:31 +0000
            Size of backup disk: Adequate
                Backup size 500.08 GB > (Disk used 88.34 GB X 3)
    Top Processes by CPU: ℹ️
             4%    Magic Window
             4%    WindowServer
             3%    backupd
             1%    launchd
             0%    com.apple.WebKit.Networking
    Top Processes by Memory: ℹ️
        163 MB    softwareupdated
        120 MB    com.apple.WebKit.WebContent
        99 MB    mds_stores
        86 MB    Safari
        69 MB    Mail
    Virtual Memory Information: ℹ️
        105 MB    Free RAM
        1.40 GB    Active RAM
        1.29 GB    Inactive RAM
        675 MB    Wired RAM
        11.43 GB    Page-ins
        80 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 17, 2015, 01:22:37 PM    Self test - passed

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