My computer has a ghost in it
Ok seriously, this thing is driving me crazy. It does things on its own without me touching it. The shuttle things keeps coming on. It will skip to the next song by itself in windows media player. The booksmark and find windows will pop up when Im on the the internet. And most annoyingly, the find and replace window when I use word. I x out or hit cancel and it keeps happening. Did a virus scan and there is nothing there. I've only had the computer for about a month. Any suggestions?
I'm quite confident that your problem is the same as the ones users have expressed in this thread:
http://forums.lenovo.com/lnv/board/message?board.id=ideaPad&thread.id=1380
Try my solution on the second page and see if it works.
Similar Messages
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How do I get apple to fix my MacBook Pro (Retina, Mid 2012) screen, which has always ghosted?
Since I bought my MacBook (mid-2012) the screen has had ghosting problems. Like, since day 0. At first it wasn't really a problem. I wasn't doing graphical work; I didn't need "pixel perfect." But, then I started needing to spend time in Photoshop again. The ghosting made it a frustrating and error-prone process.
My screen ghosts in about 30 seconds of being on the same image for any visible region. So, basically, if if I work at zoom 100% for 30 seconds, using the brush for a few quick strokes, then zoom in, I have to wait another 30 seconds for the false-shadows and hues to go away. It was unusable. I was busy, so I just started doing graphical work on my linux workstation with Gimp. I was too busy to get it repaired.
Finally, a year or so ago when I had some time, I brought my computer into the Apple store. I told them of my ghosting issue, along with an odd sound from the fan when the CPU was pegged. They held it overnight. They claimed they did some diagnostics and cleaned the fan. I thought, well, I don't think that will fix anything, but I signed off. The Applestore staff are very friendly. It's difficult to say, "wait, no -- this is ****** up," to them.
Of course, that fixed nothing. Why would it? I went back to being busy. Then, recently, I had more time again. I brought my laptop into the store. Since Apple had just issued a notice about my year's laptop having graphics issues, I thought, "finally, they understand there is a problem!" They took my computer and shipped it out to Texas, aware of not only the random buffer-level (graphics card) pixelation, but also about the ghosting. It came back with a new logic board and heat sink. Again, this didn't seem likely to fix it, but I didn't object at the store. They were so friendly there.
I bring it home. Unsurprisingly, the ghosting issue was unresolved. This fantastic retna screen is functionally useless for me when doing graphical work. On my Apple. A computer that lauds the creative power of graphical designers. Really?
In no world this okay (see video) for an Apple product that I spent several thousands of dollars on, with the expectation that I could do graphical work. The challenge I heard both times from Apple employees -- "how long were you on the same screen" -- is an utterly absurd question. The video answers it -- about 30 seconds. But, in any case, you can't bill this as a high resolution screen for graphical designers and artists with this problem. We spend time on single screens, fussing over single pixels for hours.
I'm willing to assume that my screen was oddly defective. And, that this was not indicative of a common fault in this particular model. But, it demands resolution. The screen needs to be replaced. I'm tired of explaining that to the Apple store.
John NelsonYou need to upgrade to OS X Mountain Lion (10.8) to take advantage of AirPlay Mirroring
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I am trying to use the "App Store" on my Macbook Pro but it will not allow me to open the program. It automatically says, "App Store has closed unexpectedly." Whenever I tell it to reopen, the exact same messege pops up. My computer has all of the latest updates from Apple.
I tried deleting the program then running the software update to try to get the program again but it did not work. Where can I manual download the actual app store program, or fix the one that I have.
Thanks in advance.
P.S. Here is the error report:
Process: App Store [614]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [107]
Date/Time: 2011-10-09 23:16:25.809 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 606856 sec
Crashes Since Last Report: 18
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 18
Anonymous UUID: AD72D7A4-83DA-4BB2-96C0-F182941E3B24
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x10038aa70 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff862a77b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8190af03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff862a75d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff862a7564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff865799cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff86579883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff8650dc1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff86579809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff865796d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff86502444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff864facc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff864f9938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff8651ec5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff864f800a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff864f7b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff864f43de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff8646dc0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff8641f922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
24 AppKit 0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
25 AppKit 0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
26 AppKit 0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
27 AppKit 0x00007fff863ffa91 loadNib + 226
28 AppKit 0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
29 AppKit 0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
30 AppKit 0x00007fff863fc35b NSApplicationMain + 279
31 App Store 0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8013c0b6 __kill + 10
1 libSystem.B.dylib 0x00007fff801dc9f6 abort + 83
2 libstdc++.6.dylib 0x00007fff86e915d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff8190eb39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff86e8fae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff86e8fb16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff86e8fbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff8190afa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff862ff969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff8641fbe4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10 com.apple.AppKit 0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit 0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit 0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit 0x00007fff863ffa91 loadNib + 226
14 com.apple.AppKit 0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15 com.apple.AppKit 0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit 0x00007fff863fc35b NSApplicationMain + 279
17 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff80106c0a kevent + 10
1 libSystem.B.dylib 0x00007fff80108add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff801087b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff801082de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff80107c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff80107aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff80107a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80107e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80107aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff80128a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8012c881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff8776e690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff808da4c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff80126fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80126e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff80107a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80107e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80107aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff700262f8 rcx: 0x00007fff5fbff348 rdx: 0x0000000000000000
rdi: 0x0000000000000266 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff360 rsp: 0x00007fff5fbff348
r8: 0x00007fff70029a60 r9: 0x0000000000000063 r10: 0x00007fff801380fa r11: 0x0000000000000202
r12: 0x00007fff8632cb09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff8013c0b6 rfl: 0x0000000000000202 cr2: 0x00007fff70d6dfd0
Binary Images:
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0x7fff8390a000 - 0x7fff83915ff7 com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
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0x7fff83d44000 - 0x7fff83d4bfff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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0x7fff87436000 - 0x7fff87453ff7 libPng.dylib ??? (???) <6D8E515B-E0A2-2BA1-9CAC-8CB8A8B35879> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff87454000 - 0x7fff87509fe7 com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x7fff8755e000 - 0x7fff875a6ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff875a7000 - 0x7fff876e5fff com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff87764000 - 0x7fff87971ff7 com.apple.JavaScriptCore 6534 (6534.49) <1D418EF7-CDBE-3832-0157-D853073948D0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff87972000 - 0x7fff879afff7 libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x7fff87e29000 - 0x7fff87e58fff com.apple.framework.Admin 4.6 (4.6) <376BC531-CE46-A147-9AF5-4D8F8E1522C5> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff87e59000 - 0x7fff87e70fff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff87fe3000 - 0x7fff88008ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8800a000 - 0x7fff8800fff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff88010000 - 0x7fff88010ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff88011000 - 0x7fff88052fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff88076000 - 0x7fff88077fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff88078000 - 0x7fff88139fef com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff881a3000 - 0x7fff881a3ff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff881b6000 - 0x7fff881fffef libGLU.dylib ??? (???) <1C050088-4AB2-2BC2-62E6-C969F925A945> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff882ac000 - 0x7fff88346fe7 com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff88347000 - 0x7fff88347ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff88348000 - 0x7fff88420ff7 com.apple.DiscRecording 5.0.9 (5090.4.2) <1559C58F-ABD2-0C13-7E1D-75450FEC41D4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff884dd000 - 0x7fff884ecfff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff88831000 - 0x7fff88948fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff88949000 - 0x7fff88955fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
0x7fff88956000 - 0x7fff88961ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff88962000 - 0x7fff88a3ffff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff88a40000 - 0x7fff88a4ffff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff88a50000 - 0x7fff88a53fff com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff88a54000 - 0x7fff88cd6fe7 com.apple.Foundation 6.6.7 (751.62) <6F2A5BBF-6990-D561-2928-AD61E94036D9> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff88d23000 - 0x7fff88d32fef com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff88e4e000 - 0x7fff88e71fff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff88e72000 - 0x7fff88e74fff libRadiance.dylib ??? (???) <A9DB4D5D-4072-971B-DEF6-DDE645F415EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff896bb000 - 0x7fff89740ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff898b3000 - 0x7fff89a71ff7 com.apple.ImageIO.framework 3.0.4 (3.0.4) <0A4F51A1-4502-767B-8A4E-F14C6214EF88> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff89a72000 - 0x7fff89a80ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff89bce000 - 0x7fff89c15ff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff89c16000 - 0x7fff89c23fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff89c2c000 - 0x7fff89ce5fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff89ce6000 - 0x7fff8a3e2ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8a3e3000 - 0x7fff8a420ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
0x7fff8a421000 - 0x7fff8a476ff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8a4c3000 - 0x7fff8a597fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8a598000 - 0x7fff8a624fef SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylibFrom the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected. -
My computer has been infected by a Trojan Horse. It has taken over my Mac email account and began sending out malicious emails to everyone in my address book. I cleared out my MAC address book and began using my AOL email account. It took a few days and then my AOL email account was infected and has now been send out malicious email to all my contacts for over a month. It has also infected my iPhone--I am no longer able to send or receive emails on my iPhone. Also, once the Trojan Horse began using my AOL email it completely blocked me from using my MAC account by sending never ending popups asking for my email password to access my MAC email account, but it never accepts my pass word. The TH has also slowed down everything on my computer. It's like I am working on an old PC with dial up connection instead of the high speed digital connection that I have. The little color wheel spins constantly as I wait for sometimes over a minute for a page to pull up. If it pulls up at all. I have tried to use the 2 disks that came with my computer to completely remove everything on my computer and then reinstall all the programs, but I am not allowed to sweep my computer clean. I thought maybe my disks that came with my computer were defective so I called Apple and they sent me 2 new disks. I am not able able to clear my computer with the 2 new disks either. I have done this before successfully so it's not something new to me. I do remember when I believe my computer became infected: I had googled an unusual sewing term, and I was opening what appeared to be legitimate sites, when all of a sudden a pop up appeared that said that my computer had been infected. I immediately shut my computer off, but it was too late. I downloaded a virus program for Mac, and it has never found a virus or problem at all. I think it is part of this Trojan Horse, but I am unable to delete it from my computer. It refuses to uninstall. The Mac Trojan Horse is real and it is terrible. If anyone has any suggestions for me I would be very appreciative,
Beth
vuInstall ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
My iphone 5 doesn't sync with itunes on my pc. it says this computer has previously been synced to another io6 device or iphone? please help what to do?
The error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer". There's no problem syncing multiple iOS devices to the same computer.
However, the reverse is not true for the iPhone -- you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video. So, it sounds like you've been syncing your iPhone to a different computer?
Also, 5.1 (not 5.0.1) is the latest iOS. -
Your computer has shut down because of a problem
Hi there,
I have a Macbook Air which is about 3 months old now, and in the last couple of months, applications have started hanging, the keyboard is sluggish in Safari, and more specifically, I've had loads of times when I've opened the lid after the machine has been on sleep, and received the message "Your computer has shut down because of a problem".
I've been on to Apple support, and they took me through how to repair disk permissions, reset the System Management Controller, and clear the caches. But I just had the same thing this morning.
The latest kernel panic from the Console is shown below - is anyone able to shed any light on this?
Thanks
Stuart
Sun Jan 20 02:12:31 2013
panic(cpu 2 caller 0xffffff8005ab7e75): Kernel trap at 0xffffff8005a43ca1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff801b98ed88, CR3: 0x0000000007d01000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff80171cf7c0
RSP: 0xffffff80f61db2c0, RBP: 0xffffff80f61db2f0, RSI: 0xffffff80f61db398, RDI: 0xffffff80171cf7b0
R8: 0x0000000000000000, R9: 0x0000000000000132, R10: 0xffffff80f61dbe90, R11: 0x000000000feaa000
R12: 0xffffff801b98ed80, R13: 0xffffff80171cf7b0, R14: 0xffffff80f61db398, R15: 0xffffff80060e0ad0
RFL: 0x0000000000010282, RIP: 0xffffff8005a43ca1, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff801b98ed88, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80f61daf60 : 0xffffff8005a1d626
0xffffff80f61dafd0 : 0xffffff8005ab7e75
0xffffff80f61db1a0 : 0xffffff8005acd3bd
0xffffff80f61db1c0 : 0xffffff8005a43ca1
0xffffff80f61db2f0 : 0xffffff8005a435d2
0xffffff80f61db3d0 : 0xffffff8005a245ed
0xffffff80f61db400 : 0xffffff8005def11a
0xffffff80f61db420 : 0xffffff8005def2d2
0xffffff80f61db450 : 0xffffff8005e50530
0xffffff80f61db470 : 0xffffff8005e501d1
0xffffff80f61db500 : 0xffffff8005e4fd3c
0xffffff80f61db560 : 0xffffff7f860161be
0xffffff80f61db600 : 0xffffff8005b1f855
0xffffff80f61db660 : 0xffffff8005adabe1
0xffffff80f61db750 : 0xffffff8005b1292e
0xffffff80f61db780 : 0xffffff8005ae16cf
0xffffff80f61db8c0 : 0xffffff8005ae0d6a
0xffffff80f61db920 : 0xffffff8005ae0c05
0xffffff80f61db950 : 0xffffff8005cfe410
0xffffff80f61db9f0 : 0xffffff8005b12549
0xffffff80f61dba50 : 0xffffff8005dbe4ec
0xffffff80f61dbad0 : 0xffffff8005a0508b
0xffffff80f61dbef0 : 0xffffff8005a06b9f
0xffffff80f61dbf60 : 0xffffff8005a85b38
0xffffff80f61dbfb0 : 0xffffff8005ab2957
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.8)[A3CC4E44-8E10-3D9A-BA8E-95743E79D125]@0xff ffff7f8600a000->0xffffff7f8602efff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000005800000
Kernel text base: 0xffffff8005a00000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 33825093742539
last loaded kext at 30812273362661: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f8766b000, size 28672)
last unloaded kext at 15361113093292: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8765d000, size 12288)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Any or all of the following third-party system modifications may be contributing to your problem:
Rapport
Telestream audio driver
If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
Uninstalling Rapport
Back up all data before making any changes. -
How do I know If my computer has been hacked?
I think my Mac just got hacked into. I was working on a doc. that had personnel information- names. Phone #s and my home street address. my mac book pro froze up and when it unfroze, all of the names, phone#s and my address changed to ?/-\|# After I stared at the screen w disbelief for less than 1 sec. Word closed it down. After 2 min. Word brought the 2 word doc. I was working on back onto the screen. I looked at the personnel info, and saw the names, phone numbers and my street address in numbers and words. It looked like as if nobody touched my Mac. What should I do? I need help badly. If my computer has been hacked, the information they took, can they steal identity, credit card #s with just phone #s and first&last names besides my street address. I havent touched my computer since thus happened. I'm my iPhone. Should I turn off my computer? Also ididnt save the doc. I was working on. a box came up and said "this file is read-only. To save a copy, click OK and give the document a new namein the Save dialog box( AutoRecovery save of document1)". What should I do? I'm not making this up. I watched everything without realizing what happened. Should I have turned my computer off while it was in the middle of the proscess? Help! Help!
You have not been hacked. Something went wrong with Word and it crashed, and something must have reopened Word. (The system will usually ask if you want to reopen a crashed app... did you see such a message?) Word must have simply reopened the docs you had open when it crashed.
It's actually quite difficult to hack a Mac, and pretty much requires you to help out by opening it up for potential access by hackers. -
Help* Getting a pop up that says Your Apple computer has been blocked
My partner was using my laptop yesterday and was trying to download the NHL hockey game stream from nhl-stream.com. He tried downloading it and downloaded MacKeeper and some video player. This morning I realized what he did so I googled how to uninstall MacKeeper and did so. I was unable to find the help file to delete for MacKeeper. I also deleted the video player and everything recent from the downloads. Now I'm havinganor problems with my MacBook Pro. When I use Safari it's no longer my regular Google homepage it's search-quick.com which I cannot get rid of? (Anyone can tell me how that would be helpful)
My biggest problem is the pop up that comes up and says
*YOUR APPLE COMPUTER HAS BEEN BLOCKED*
Mac System Alert!!
System has been infected due to unexpected error! Please Contact Apple Care 1-855-680-7080 Immediately! To unblock your computer....
I Googled other pop ups like these on apple support and they says to hit Control W to close the window then change security preferences. The control W does not close the window I can only get rid of it by clicking Force Quit. Then when I reopen Safari either the Popup immediately comes or the first website i search it comes. Sometimes I also get new windows open for MacKeeper. This is very frustrating and I am still learning on how to work around my Mac. I have never found a problem with my computer before he went and downloaded the game.
IF anyone can direct me in the right direction to have this removed so it's safe again to go on my banking etc that would be great! I tried to call apple support but of course my call support has expired!Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.
If that message continues to appear, click here and run Adware Medic; the MacKeeper popups may also be produced by adware. You may need to use a different web browser.
(126390) -
How do I sync my Ipod to a new library after my computer has crashed?
How do I sync my Ipod to a new library after my computer has crashed?
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
Sync transfer is one way, matching the device content to the content on the computer, except purchased content as mentioned above. For transferring other items from an i-device to a computer you have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141
In general do not regard your i-device as a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining a backup of your media on a computer backup. -
My icloud and iphone has one apple id but my computer has another
My icloud and iphone has one apple id but my computer has another (I have 2 ids). What can I do to sync them since I can't switch my computer ID to an 'existing' id?
You should be able to log out of iCloud on your Mac and then log in with the ID used on your other devices.
OT -
Hello
My computer has died and I've had to by a new one. I have a creative cloud account registered under my email <Removed by Moderator> for both Photoshop CC and Lightroom 5 which I pay for via Direct Debit.
I no longer have the Creative Cloud app but downloaded both programs to my new iMac. Photoshop works fine but Lightroom is still on trial purchase and asks for serial number. My account page on your site has no record of my CC account and shows no serial number for my purchased products. (It only lists a previous purchase of Lightroom-4)
How can get the serial numbers to my purchased products when they don't appear on my account settings on your website. Do I need to close my account a open a new one?Hello Ratandeep
I pay £8.57 for my Creative Cloud purchases of both Photoshop CC and
Lightroom-5 via my Barclays Bank Account to Adobe in Ireland. The last
payment was 13 Aprii 2015. Two weeks ago.
Now I have a new computer. I can sign into my Creative Cloud but it says I
have a 'Creative Cloud free account' as I'm using trial versions. I do not
have a redemption code as I must of lost it when my old computer died. I
can get online so that is not an issue.
When I sign in to my account the Creative Cloud products do not appear
under my purchases so I cannot view serial numbers or change the credit
card I pay with. It seems that your website and my account section do not
know I am making regular monthly payments for CC.
If you check I am actually making the payments as I describe can you please
let me have my serial numbers.
MANY THANKS
Mike
On Saturday, April 25, 2015, Ratandeep Arora <[email protected]> -
My computer has iTunes open
I am pretty sure it is on same network as apple tv
My computer will stream music on iTunes from my computer but not
show owners library and not any pictures
In apple tv settings - AirPlay is on and so is home sharing
In my computer iTunes - home sharing is onI get this problem every day or two when trying to connect my ATV 2 running 5.1.1 to iTunes 11.0.1 on an iMac running OS X 10.8.2 (though it started happening with earlier releases of both ATV software and iTunes. I think it started happening regularly following the installation of the ATV 5.0 software, with I think iTunes 10.6 or thereabouts.) They're connected over WiFi via an Airport Extreme basestation.
The TV simply shows a black screen with:
'Could not connect to "<iTunes library name>"'. 'Make sure the computer is on the same network as your Apple TV , the iTunes version is up to date, and iTunes is running.'
I've found the way to fix this problem when it happens is to restart the Apple TV (Settings>General>Restart). This always seems to correct it and allows me to connect to iTunes successfully once again, but the problem always returns sooner or later and I've not been able to determine what triggers it exactly. It seems to happen more often if the iMac running iTunes has been put to sleep with iTunes running and subsequently woken, but it also happens sometimes when I wake ATV and try to connect it to a freshly booted iMac and newly launched iTunes.
I keep hoping a new release of ATV software will fix it but neither 5.1 nor 5.1.1 made any noticable difference and neither have newer releases of iTunes. -
I purchased Adobe CS6 six months ago. I wasn't sent a CD, just online download. My old computer has died so i cant deactivate, also as importantly how can i re install Adobe CS6 on a new computer without the CD or available online download? who can i ask to have the CD posted to me, or send me an online download link?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
My ipod touch has a huge collection of music that I don't want to lose or replace but my computer has now crashed beyond recovery. How can I access my itunes account from another computer or transfer my playlists to another computer from my ipod?
You can transfer iTunes purchases to your "new" computer by
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You can transfer other stuff by:
Best iPod to PC
How to transfer or sync files from iPod to PC - Windows mac iPhone iPod software reviews - Software Wiki -
old computer has died
how can i get all my songs etc from ipod onto new machine
so far only some tracks have appeared
thanks
daniel266daniel266 wrote:
how can i get all my songs etc from ipod onto new machine
check out this post by Zevoneer.
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