My computer has a virus how do i get it off

i downloaded a third part soft wear the other day , and now my computer has a virus. someone help get it off!

Describe the symptoms, not your diagnosis of the cause.
A virus is unlikely, and pursuing an "anti-virus" cure for it is almost certain to cause lost time, money, data, general abject misery or all the above.

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I opened a spam e-mail, I think my phone has a virus how do I get it off? HELP!

I opened a spam e-mail, I think my phone has a virus how do I get it off? HELP!

It was an email about a video I posted on youtube. It said "the video you posted under your account has been approved and posted. Click link to see the video" but I didn't post any video so I clicked the link on my phone and it took me to a page that was not youtube so I immediately closed the window went to my settings and deleted cookies and history. Later I tried to login to one of my banking app and it kept saying loading for about 5 min before I exited the app then tried again and then it wouldn't even let me log in.

HT201272 I lost my puchased itunes my computer had a virus how can i get them back

I lost my purchased itunes when my computer got a virus how can I get them back

Download Past Purchases
http://support.apple.com/kb/HT2519

My laptop has a virus, how can i get rid of it?

My laptop has a virus on it and its called AntiVirus 360. I looked up on google what it is and its a virus that disguises itself as a program to help detect viruses when itself is the virus. I've tried many different programs to try and delete it off my computer but nothing seems to work. I also read that sometimes this virus can appear to have been deleted but then when you reboot the computer it re-installs itself. How can I get rid of it completely and permenantly? I have a friend that works at Best Buy and he said you guys could repair it but it costs about $200. I didn't know if there was anything else I could try that you know of. Please help because it keeps messing with my internet pages and is making my computer slower than it should be.
Thank you for your time!

dragonfire6928 wrote:
My laptop has a virus on it and its called AntiVirus 360. I looked up on google what it is and its a virus that disguises itself as a program to help detect viruses when itself is the virus. I've tried many different programs to try and delete it off my computer but nothing seems to work. I also read that sometimes this virus can appear to have been deleted but then when you reboot the computer it re-installs itself. How can I get rid of it completely and permenantly? I have a friend that works at Best Buy and he said you guys could repair it but it costs about $200. I didn't know if there was anything else I could try that you know of. Please help because it keeps messing with my internet pages and is making my computer slower than it should be.
Thank you for your time!
Stuff like that is better known as "spyware/malware" - There are categories of malware not consider viruses (although often they are installed by a virus as a larger payload).
I would suggest trying Malwarebytes. If Malwarebytes can't fix it, your best bet is probably to nuke and repave. (i.e. backup your data files and then reinstall Windows and all applications from scratch.)
*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.

My computer has been stolen - how do i get the data off my phone onto my new computer?

Is there a way to keep the data (music/photos/contacts/apps etc) currently on my iphone 4s.
My home computer which my phone was paired with and had back ups on has been stolen.
I have a new computer now

You can do this with 3rd party software such as Touch Copy (pc or mac) or PhoneView (mac).

My computer has been acting weird lately. Shuts itself off, the mouse goes off in all angles, does not go into sleep mode sometimes and instead shows on a gray screen definitions of words in 3" letters! Do I have a virus?

My computer has been acting weird lately. Shuts itself off, the mouse goes off in all directions, does not go into sleep mode sometimes, instead shows a gray screen with word definitions in large 3" letters that continuosly flows across the screen. Do I have a virus?

Doesn't really sound like a virus.
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
How many of these you can answer...
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab, are there a lot of Pageouts?

My computer has a virus what should i do?

my computer has a virus what should i do?

Hey Robbby,
What is happening on your computer that makes you think you have a virus? Its very unlikely that you have a virus. You could have an adware on your system. Check out the Mac Safe web site for information about malware, adware, and viruses on Macs. Read the article listed here( http://www.thesafemac.com/arg/) on how to find any known adware on your system. You can also use the Adware Removal tool to find and remove all known adware. The tool is locate here(http://www.thesafemac.com/art/). If you still have a problem after following these guides then please post back with the issue that you are having and we will try to figure out what is happening.

I think my computer has a virus, when I get on the Internet, ads will pop up all the time, I think it is called adware? Also pages will pop up saying something along the lines of my computer is at risk for some security issue. What should I do?

I think my computer has a virus, when I get on the Internet, ads will pop up all the time, I think it is called adware? Also pages will pop up saying something along the lines of my computer is at risk for some security issue. What should I do?

Remove Browser Pop-up Problems
     AdwareMedic
     Adblock Plus 1.8.9
     remove adware that displays pop-up ads and graphics on your Mac
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up. How do I get it to a point that I can delete program?

Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up. How do I get it to a point that I can delete program?

Try booting up in Safe mode (holding down the Shift key while booting). If the software came with an unistaller, use it to remove alll traces of the software - it's nothing that you need and, as you've experienced, can do more actual hard than good (as is the case with most software of this type). When you're booted in Safe Mode, if you can't run an uninstaller, at least check to make sure that there are no Trend Micro items that are set for automatic log in, at least.
Clinton

How do you get songs off of itouch when it has been sycned with another computer

How do you get songs off an ipod touch to a new computer when the ipod touch has been synced with another computer. The other computer died. Thanks!

You don't. Unless they were purchased from the iTunes store, then you can go to File > Transfer purchases. Or you can right click (ctrl click if you're on a Mac) on the name of the device in the source list in iTunes and then choose Transfer purchases.
http://support.apple.com/kb/HT1848

I was told by comcast that we had a computer in the house with a malware virus, they even said that they were going to terminate our service if we did not get it fixed. Now this week we hear that there is a trojan malware virus, how do we get rid of it?

I was told by comcast that we had a computer in the house with a malware virus, they even said that they were going to terminate our service if we did not get it fixed. Now this week we hear that there is a trojan malware virus, how do we get rid of it?

Hello,
Flashback - Detect and remove the uprising Mac OS X Trojan...
http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
/Library/Little Snitch
/Developer/Applications/Xcode.app/Contents/MacOS/Xcode
/Applications/VirusBarrier X6.app
/Applications/iAntiVirus/iAntiVirus.app
/Applications/avast!.app
/Applications/ClamXav.app
/Applications/HTTPScoop.app
/Applications/Packet Peeper.app
If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
Check now whether your Mac is infected by Backdoor.Flashback.39!
http://public.dev.drweb.com/april/

HT1391 My old computer has died. I need to get my itunes library into my new computer. How can I do that without the old computer? I don't think I saved any of it in the cloud but I'n not sure.

My old computer has died. How can I retreive my itunes library and playlists to put on my new computer? I don't think it was saved in cloud. Does itunes have this info that I can get?

See Recover your iTunes library from your iPod or iOS device.
tt2

I have a jailbroked iphone,and it seems that it has some viruses how can I remove them from my iphone?

I have a jailbroked iphone,and it seems that it has some viruses how can I remove them from my iphone?

You have viruses because you jailbroke your phone, and now you're probably spreading them to other phones. Nice.
Jailbroken phones are generally bricked for good. Throw it away, it's junk.

My computer has a virus , is it safe to use iTunes?

hello
I want to do backup for my iPhone , but my computer has a virus ,is it safe to use iTunes or not ?

Yes, it is. For maximum security, uninstall and reinstall iTunes before proceeding, and make a separate backup to the iCloud.
(125720)

After downloading the new Os X Yosemite my computer has been lagging, how can I fix this?

After downloading the new OS X Yosemite my computer has been lagging, how can I fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

My computer has a virus how do i get it off

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