My computer has a virus , is it safe to use iTunes?

hello
I want to do backup for my iPhone , but my computer has a virus ,is it safe to use iTunes or not ?

Yes, it is. For maximum security, uninstall and reinstall iTunes before proceeding, and make a separate backup to the iCloud.
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Similar Messages

  • HT4527 original computer has a virus.  how do i transfer itune library from ipod to new computer .

    my itune library is installed on a laptop with a virus.  how do i transfer music from my ipod to a new computer without accessing old computer?

    Recover media from iPod
    See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
    tt2

  • My computer has a virus what should i do?

    my computer has a virus what should i do?

    Hey Robbby,
    What is happening on your computer that makes you think you have a virus? Its very unlikely that you have a virus. You could have an adware on your system. Check out the Mac Safe web site for information about malware, adware, and viruses on Macs. Read the article listed here( http://www.thesafemac.com/arg/) on how to find any known adware on your system. You can also use the Adware Removal tool to find and remove all known adware. The tool is locate here(http://www.thesafemac.com/art/). If you still have a problem after following these guides then please post back with the issue that you are having and we will try to figure out what is happening.

  • I think my computer has a virus, when I get on the Internet, ads will pop up all the time, I think it is called adware?  Also pages will pop up saying something along the lines of my computer is at risk for some security issue. What should I do?

    I think my computer has a virus, when I get on the Internet, ads will pop up all the time, I think it is called adware?  Also pages will pop up saying something along the lines of my computer is at risk for some security issue. What should I do?

    Remove Browser Pop-up Problems
         AdwareMedic
         Adblock Plus 1.8.9
         remove adware that displays pop-up ads and graphics on your Mac
    Helpful Links Regarding Malware Problems
    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
    Fix Some Browser Pop-ups That Take Over Safari.
    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
    Quit Safari
    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
    Relaunch Safari
    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

  • My computer has a virus how do i get it off

    i downloaded a third part soft wear the other day , and now my computer has a virus. someone help get it off!

    Describe the symptoms, not your diagnosis of the cause.
    A virus is unlikely, and pursuing an "anti-virus" cure for it is almost certain to cause lost time, money, data, general abject misery or all the above.

  • HT1391 My old computer has died.  I need to get my itunes library into my new computer.   How can I do that without the old computer?  I don't think I saved any of it in the cloud but I'n not sure.

    My old computer has died.  How can I retreive my itunes library and playlists to put on my new computer?  I don't think it was saved in cloud.  Does itunes have this info that I can get?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • Itunes has detected a ipod in recovery mode: use itunes to restore

    my sisters ipod nano gives this message time and time again. After I restore it, it just gives that message again. It never ends. any ideas??

    Have you had a chance to look at this troubleshooting page? Have a look at the bottom section that covers what to try if restoring doesn't work, it may be of some help: iTunes has detected an iPod in recovery mode - Use iTunes to restore

  • "iTunes has detected an iPod in recovery mode - Use iTunes to restore"

    When I updated my iTunes software, I connected my Ipod to my laptop to charge. By default, it opened iTunes. Immediately upon doing so, my nano flashed and displayed the message "iTunes has detected an iPod in recovery mode - Use iTunes to restore". I followed the instructions to reset, but to no avail, the message never disappears. However, if this helps at all, when attempting to reset the nano, the nano turns off, the apple logo displays, then returns to the same message. I do not want to "restore" my nano unless absolutely necessary since I'll lose everything I have stored on it. I'm open for suggestions. Thanks for reading.

    Have you had a chance to look at this troubleshooting page? Have a look at the bottom section that covers what to try if restoring doesn't work, it may be of some help: iTunes has detected an iPod in recovery mode - Use iTunes to restore

  • HT1420 Absolutely useless!!!! clicked on store to authorize my computer and I DO NO SEE "Authorize this computer" anywhere. Not going to purchase songs using itunes anymore. Whats the point when I cant transfer them.

    Absolutely useless!!!! clicked on store to authorize my computer and I DO NOT SEE "Authorize this computer" anywhere. Not going to purchase songs using itunes anymore. Whats the point when I cant transfer them.

    You are looking at the Store drop-down menu at the top of iTunes (on a PC with iTunes 11 press alt-S and the Store drop-down should appear) ? e.g.

  • How do I know if my computer has a virus?

    Hello,
    When I am on netflix and click on certain buttons more windows open on my computer. It didn't used to happen so I am worried that my computer has been attacked by a virus. How do I know if it is a real virus?
    Thanks!

    You may have installed one of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it.
    Back up all data before making any changes.
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
    Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
    Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates
    if it's not already checked.

  • I think my computer has a virus.

    My mac has been running slow, freezing a lot, and not responding well. I think it may have a virus. How can I get rid of this bug? Is there a mac antivirus program that really works? Should I call a computer expert to fix my computer, or should I take my computer to a computer store for help? Your input is apreciated.
      Mac OS X (10.0.x)  

    While we are on the subject of viruses, is it
    possible for a Windows Virus to get inside Mac, and
    Mac then acts as a carrier, transfering it to other
    Windows computers on a network?
    For some things, yes. Some MS Office macro viruses will execute at least part way on a Mac, infecting files such as the standard templates in Word and Excel. Then any Office file opened or created after the infection will have the virus, too. The virus may not intentionally do anything to the Mac, though because many are badly written they can have side effects which are annoying. In fact, one good way to detect an Office macro infestation is if Word starts to behave strangely. (More strangely than usual, that is.) If those files are sent to Windows machines, the viruses execute as they're intended to to, and many of them do things which are way beyond annoying.
    Windows trojans and some other malware don't execute at all on Macs, but if the file containing them is transferred to a Windows box, they run.
    It's just that my Dad has made install a virus
    checker on my powerbook, which I feel is completely
    unnecesary, and it has been causing problems.
    Remove Norton Anti Virus immediately. It's worse than any Mac virus going back to the autostart worm. Virex has problems which can be worked around, but it takes effort. ClamXav doesn't seem to cause problems and it's free. If you have to have antivirus, you might want to look at <http://www.clamxav.com/>.
    In response to the original question, have you tried
    running the hardware check disk, or booting of the
    install disk and repairing the hard drive permissions
    etc?

  • A friend just texted me and said that my computer has a virus because it is sending emails.She told me to change my passwords on my email act. (which I did) and on m Facebook acct. which I did.  She said that I should run a virus scan on my computer.

    I have a Macbook Air.  How do I check to see if I have a virus.

    The following from the User Tips section of the forum has some good advice: Viruses, Trojans, Malware - and other aspects of Internet Security
    I don't know if it is discussed in there, but every case recently where I have been receiving spam emails from friends of mine has been due to the password on their email account being hacked rather than from any malware on their Mac or PC computer.

  • Also an Apple security site pops up and wants me to buy a security program. Wanting my credit card info. If my computer has a virus why would I trust somebody or thing with that info. Help!

    My Mac tells me I have viruses? I thought Macs did not get them? Crap keeps poping up on my screen. A set identifying itself as Apple security wants me to purchase a security program. If my computer is infected do I want to give out mt credit card info to a site I;m not sure of?

    it's a scam !
    How to avoid or remove Mac Defender malware
    Mac Virus/Malware Info
    Identifying and removing MacDefender trojans

  • My computer has a virus and I don't know what to do, Please help!

    Everytime I open up the internet images and adds pop up and start moving around the page. What virus is this? And how to I fix it?

    I'm going to assume that your browser is Safari. From the Safari menu bar, select
    Safari ▹ Preferences ▹ Extensions
    If any extensions are installed, disable them and test.

  • My Daughter's computer has a virus

    That trashed the boot sector(I think, I'm still trying to work this out). It's an HP Pavilion a510n, With the c: drive as the recovery partition, and D: drive as the primary drive. Is it possible to use bootable software to recover the C: drive, or would that be contaminated as well, if it can be recovered, what software would be recommended?
    She is a single mom w/ Five children, and needs this computer for the children to do homework.
    Any help would be appreciated
    Thanks,
    James

    olgoatone wrote: Thank you for responding so quickly, I thought it strange that the recovery drive would be drive c:, but after running tests using bootable cd's, that was the result. I will admit that the c: drive is only about 4.5 gig's, the rest being drive d:. It did seem backward to me. She told me today that she had work done on it by someone, apparently not a pro, so that might have something to do with it. I'm running diagnostics on it right now. Could it be that the drive letters were transposed???? 
    Hello olgoatone, Usually, the only way to change the C: drive label would be to delete the partitions on the hard drive and create a  new partition, and install the operating system.
    Windows is supposed to be installed on the C: partition, and according to Microsoft will only boot from the C: partition, but that is not true. I have personally had systems that booted from the H: partition, even when the system had a C: partition, much like yours is doing
    You would need the HP Recovery Restore disk to repair the system as it should be done.
    If you do not have these HP Recovery Restore disk, they can be ordered from HP if they are still available.
    These usually cost less than $20.00 USD shipped. You would ned the exact model and serial number in order to get the proper HP Recovery Restore disk for your system.
    Please click the White Kudos star on the left, to say thanks.
    Please mark Accept As Solution if it solves your problem.

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