My computer has just prompted me to download the newest version of Itunes and now there doesn't seem to be any option to "add folder" to library, just "add file to library" so have to do one song at a time and is very time consuming!! Help?!

My computer has prompted me to install the newest version of Itunes and now there doesn't appear to be any option to "add folder to library", only "add file to library" so have to do each song individually and very time consuming....help! Anyone know if I can get this feature back? Thanks so much, Charlotte

Use CTRL+B to put the top menu bar back on screen. Add File to Library and Add Folder to Library are both under File.

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HT1386 Just downloaded the newest version of Itunes. Now my Iphone 4s won't sync with Outlook calendar. Has any one else seen this?

Just downloaded the newest version of Itunes. Now my Iphone 4s won't sync with Calendar in XP Outlook. Has anyone else had this problem, and how did you fix it? I've already made sure the proper check boxes are on in Itunes and tried the reset sync history. Also re-downloaded Itunes again. Same problem.

Well, OSX 10.9.2 is free, which should solve the iTunes problem, but 10.9.2 isn't bug free, & you'll lose the ability to run any PPC Apps if that important, as well as needing to update many Apps & Printer Drivers.

HT1296 i just downloaded the latest version of itunes but now i cant zync my ipod. i tunes does not detect my ipod. ut just to work perfectly with the older version of itunes but not now. what is something i can do?

i just downloaded the latest version of itunes but i cant zync my iphone nor my ipod. it just to work perfectly with the older version of itunes but now itunes does not detect my ipod nor iphone. i have a windows pd and iwindows detects the iphone and ipod. what is something i can do to fix the problem??

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

I downloaded the newest version of itunes. now Quicktime is not working with it. I reinstalled itunes as directed and it's still not working

I downloaded the newest verion of itunes. Now quicktime is not working...error 2096. I have uninstalled and reinstalled itunes. still nothing. i have read countless other people having the same issue. What is the problem?????

error 2096
That one is often a compatibility mode problem. Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

I downloaded the newest version of firefox. Now I just keep getting a mesage to restart my computer. I have restatrted numerous times and keep getting same message. Any suggestions

I downloaded the newest version of Firefox. Now I just keep getting a message to restart my computer. I have restarted numerous times and keep getting same message. Any suggestions edit

Hi Dann, did you delete to the Recycle Bin, or did you do a more drastic permanent delete (e.g., Shift+Delete) or empty the Recycle Bin?
''If you think it might be in the Recycle Bin:''
First, make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
Now look for C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles or some part of that path, or your actual profile folder, which would have had a semi-random name, typically ending with default, or the bookmarkbackups folder, which is the ultimate prize.
''If it's not in the Recycle Bin:''
To recover your old Firefox settings folder (profile folder), try using a utility like Piriform's Recuva:
http://www.piriform.com/recuva
That needs to run ASAP before deleted files are overwritten.
The folder you're looking for would have had a semi-random name, but be located here:
C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles
By default, that folder is hidden. Make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
In particular, a bookmarkbackups folder would be a wonderful thing to be able to recover.
Hopefully one of these methods will work for you.

Downloaded the newest version of itunes and now I can't access any of my libraries. It says The file iTunes Library.itl cannot be read because it was created by a newer version of itunes. Any help??? I have checked my entire computer!!!!!!

Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????

I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps...

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

HT4527 I transfered my Itunes information using a thumb drive to my new computer and downloaded the newest version of itunes to my new laptop. My songs are all there on the new computer but it won't recognize my ipod and sync.

I transfered my I tunes library to my new laptop using a thumb drive. I downloaded the newest version of Itunes to my new computer. My old ITUNES library of songs and books came across just fine. I can play them on the new laptop but they won't sync with my Ipod. The Itunes shows no devices when I hook it up to the laptop. Windows recognizes that the IPOD is hooked up. But no connection with ITUNES. Did I make a mistake in trying to sync my Itunes purchases to the new laptop before transfering the old library into the new ITUNES. If so how do I undo the problem. Please help. I use a PC with Windows XP.

Hi Rob,
Thanks for visiting Apple Support Communities.
The steps in this article can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy

When I downloaded the newest version of iTunes, my previously downloaded music in iTunes library disappeared on my computer? There was no warning of this happening. What do I do?

Ok, so I downloaded the newest version of iTunes on my home PC, and the previously downloaded music in my iTunes library disappeared on my computer. What happened? I can sync my iPod but I am not sure how long ago I synced it so I may be missing some music downloads. Why did this happen, and more importantly, why didn't iTunes warn me it could happen and advise me to sync with another device before the download? I am not very happy about this and it's a huge issue for iTunes if this is happening. It makes me very wary of iTunes.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps then you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I just downloaded the newest version of Itunes. I can't delete anything and I can't sync to my MP3 player. I tried deleting it and installing an earlier version of Itunes but it can't read the library. Please help.

I just downloaded the newest version of Itunes on my Windows 7 PC. I can't delete anything and I can't sync to my MP3 player. I tried deleting it and installing an earlier version of Itunes but it can't read the library. Please help.

With iTunes 11 on PCs the drop-down menus are hidden by default - control-B should get the menus to show
This screenshot is from a Mac, but it should be similar on a PC :

I have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?

i have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?

Press Alt or Ctrl+B.
tt2

Ipod touch 1st generation says "can not connect to itunes store" when trying to get free apps. we have a new computer and i downloaded the newest version of itunes...please help

I bought my son a 1st generation Ipod touch off of Ebay. We set it back to factory settings and downloaded the newest version of itunes. Whenever he tries to download any apps it says "can not connect to itunes" I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows. He was so excited to finally get his first Ipod and now cant do anything with it...please help

Try here:
Can't connect to the iTunes Store
What iOS is on the iPod (Setings>General>About>VERSION)?

When I go to download the newest version of itunes, it says the old one cannot be removed. What should I do?

When I go to download the newest version of itunes, it says the old one cannot be removed. What should I do?
I have tried multiple times to download the new iTunes, but every time the message saying the old version cannot be removed pops up. Any suggestions?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT4539 I just downloaded the newest version of Itunes and had to deauthorize all of my computers. I do not see a store menu with drop down, I am stuck and can't see where the authorization is on this software. It is not in my account and there is no sto

I just downloaded the newest version of Itunes, I deauthorized all of my computers and now can't find the menu to authorize. It refers to a store menu that doesn't exist on the new software. My account allowed me to deauthorize, but has no option to authorize. I am completely confused with the new software, I just want to download my music to my new computer.

With iTunes 11 on PCs the drop-down menus are hidden by default - control-B should get the menus to show
This screenshot is from a Mac, but it should be similar on a PC :

HT1386 I did a system restore on my computer. When I had it up and running I downloaded the latest version of itunes. Now I can't sync any new apps to my ipods. What may be the problem?

I did a system restore on my computer. When I had it up and running again, I downloaded the latest version of itunes. Now I can't sync apps to my sons ipod. What can I do to fix this?

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar and Control+B to show the Menu bar
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing and follow the instructions.

My computer has just prompted me to download the newest version of Itunes and now there doesn't seem to be any option to "add folder" to library, just "add file to library" so have to do one song at a time and is very time consuming!! Help?!

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