My computer has stopped printing from the internet, I used to be able to but not now?

I can no longer print from the internet, I can print my own documents, but not from internet. This has only just started to happen what can be the problem?
Your help would be appreciated.

What mechanism are you using to access the printer remotely? If it's supported directly by the printer, which printer? (It's fairly uncommon to have an openly-accessible printer on the Internet, so there's usually some security involved here; a VPN or other mechanism to protect the traffic, and some authentication. The ISP can also block some of this traffic, and your network firewall is also involved in permitting or denying access.)

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Hi there wmcook,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using and are there any errors when attempting to print from the photo tray?
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Hi MissyDub,
Welcome to the HP Forums!
I understand that you are having a problem printing from Google Chrome, where the print job is shown, but then leaves the queue. I would be happy to assist you with this issue!
It sounds as though the issue is isolated to Google Chrome. To restore the browser settings (and printing settings) for Chrome you can uninstall and reinstall the software. If you are using a Mac, you can follow this document. If you are using a Windows computer, you can follow this document.
If that is still giving you trouble, you can also (contact Chrome Support) to find out if further assistance is necessary with their program.
Thank you for visiting the HP Forums, and I will look forward to your reply!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi there,
Try downloading and running the print and scan doctor located here:
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Hi,
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Moved to Printers for better support.

Hi @jillehorn,
Welcome to the HP Forums!
I noticed that your HP Deskjet 1510 will not print from the internet. I am sorry to hear this, but happy to help you with your printing concerns!
For further assistance, I will need some additional information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make a test page. Video: Printing a Test Page - HP Deskjet 1510 All-in-One Printer
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you can print from any other programs, such as NotePad (Windows) or TextEdit (Mac).
In the meantime, please see this general printing guide, Print Jobs from Your HP Printer are Stuck in the Print Queue. (Even though the guide title may not match your issue, I believe the solutions will help.)
Hope to hear from you soon, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Bailor wrote:
Thank you for the reply. I have Adobe Reader installed and the HJ 1020 installed as the default printer. The error message I get when I try to print from the internet is "script error," "error: unexpected call to method or property access. URL res://ieframe.dll/preview.js. The message box ends with "Do you want to continue running scripts on this page: yes__ no __
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Update your Java runtime environment to a newer version.
Which browser are you trying to print from? Had you considered trying a different browser? If you are using Internet Explorer then try Firefox or Google Chrome.
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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My computer has stopped printing from the internet, I used to be able to but not now?

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