My Computer is a mess.

Hi,
I have a Pavilion s3713w that has been just great since I bought is a couple years ago. A week or so ago the computer started acting strange. It slowed down and things were popping up on the screen that made me think it had a virus or something. I use avast for online security and ran a scan. It said everything was fine (but it really wasn't). I pulled up task manager and saw that the syshost.exe thing was using up more than 90% of the CPU thing. That didn't seem right. I went on the net and tried to do a search of syshost.exe and this problem it was having, but my searches were being re-directed to things that were not related to the search. My computer would not allow me to click on any websites that provided information on how to fix the problem! It was very strange.
I tried doing system restore a couple times, but that didn't work.
Anyway, in a round about way I managed to get to AVG and download their free security protection. I ran a scan and just before the scan was done my computer crashed. I found some info that said to run the scan in safe mode, so I did that. I was watching the scan and it was finding problems and fixing them. Then the computer crashed before it was done.
NOW when I try to turn on my computer it won't boot up at all and the screen goes immediately into sleep mode. I tested the screen with an old (SLOW) computer and it works fine, as does the mouse and keyboard.
I considered reinstalling my entire operating system, but can't find the discs. HP said I can order a new set. They also suggested I press F11 when I turn on my computer and try to re-do the operating system that way, but nothing happens when I press F11. The computer turns on and that's it. nothing. If I do get the discs will they work even though my computer won't even boot up anymore?
So, if anyone has any ideas about what is going on with my computer I would greatly appreciate it. My computer knowledge is fair, so I hope I explained everything properly.
thank you!
Christine

Hi Christine,
First of all, follow the procedure on the link below to create a bootable CD which you can use to scan your PC and hopefully remove the Malware responsible. This CD will need to be created on another computer, when done, turn on the non-booting PC, insert the CD and then hold down the power button until it shuts down. Now press the start button and hopefully the PC will boot from the CD and allow you to scan the computer.
http://connect.microsoft.com/systemsweeper
When this has completed, remove the CD and restart to see if the PC will now boot.
Let me know the result of the above process and also what version of Windows you are running ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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