My computer is authorized, but everytime I try to watch a movie, it says that my computer is not authorized.

When I reauthorize and press play, it pops up saying that I am still not authorized.

Have you authorized on the correct account?  Is there a chance you've changed apple IDs recently? Or perhaps that you use more than one to buy media?

Similar Messages

  • I can't import my movies to my new laptop.. It says it's authorized but when I try to import the movie it says that my laptop is not authorized.... please help..

    I bought movies on my old laptop itunes.

    Hi, TheeJohnnyD. 
    The most common cause for this issue would be media present that is purchased with another Apple ID.  The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Also, you can download past purchases directly from the iTunes Store via the steps in the article below. 
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Cheers,
    Jason H.

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    When I try to watch movies I've rented in AppleTV, it says there's a problem and won't start.  What do I do?

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    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
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    Some general information for a Cloud subscription
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    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
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    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
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    -Click on the blue box "Still need help? Contact us"
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  • I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

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  • HT1498 We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

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    On your mac/Win PC can you log into the iTunes Store with your Apple ID and password??
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  • I created new apple id but can't sign in to itunes. It says that your id is not yet loged in so you have to review. In revies it shows payment method in which I provide full info of my visa card but it shows that the pin is incorrect

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    I just updated my RAM (replaced the two 2 gig cards with two Corsair 8 gig cards) and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times with Photoshop and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.
    Here is the crash report:
    Interval Since Last Panic Report:  5426204 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    2DD57DDB-BB42-5614-395A-CA6225BDAFD9
    Wed Mar 20 11:36:53 2013
    panic(cpu 0 caller 0xffffff801aa43d8e): "a freed zone element has been modified in zone: maps"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:219
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81eb0eb950 : 0xffffff801aa1d626
    0xffffff81eb0eb9c0 : 0xffffff801aa43d8e
    0xffffff81eb0eba00 : 0xffffff801aa435d2
    0xffffff81eb0ebae0 : 0xffffff801aa663f7
    0xffffff81eb0ebb20 : 0xffffff801aa67398
    0xffffff81eb0ebc70 : 0xffffff801aa6887c
    0xffffff81eb0ebd20 : 0xffffff801ad5b8fe
    0xffffff81eb0ebf50 : 0xffffff801ade182a
    0xffffff81eb0ebfb0 : 0xffffff801aaced33
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    Not yet set
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x000000001a800000
    Kernel text base: 0xffffff801aa00000
    System model name: iMac11,2 (Mac-F2238AC8)
    System uptime in nanoseconds: 1070542822
    last loaded kext at 707348380: com.apple.driver.AppleIRController    320.15 (addr 0xffffff7f9c53e000, size 28672)
    loaded kexts:
    at.obdev.nke.LittleSnitch    3908
    com.apple.driver.AppleIRController    320.15
    com.apple.driver.AppleUSBCardReader    3.1.0
    com.apple.driver.AppleFileSystemDriver    3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    34
    com.apple.iokit.SCSITaskUserClient    3.5.1
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.2.2
    com.apple.driver.AppleUSBHub    5.2.5
    com.apple.driver.AppleFWOHCI    4.9.6
    com.apple.driver.AirPort.Atheros40    600.70.23
    com.apple.driver.AppleUSBEHCI    5.4.0
    com.apple.driver.AppleAHCIPort    2.4.1
    com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
    com.apple.driver.AppleUSBUHCI    5.2.5
    com.apple.driver.AppleEFINVRAM    1.6.1
    com.apple.driver.AppleACPIButtons    1.6
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.6
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
    com.apple.nke.applicationfirewall    4.0.39
    com.apple.security.quarantine    2
    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
    com.apple.iokit.IOUSBHIDDriver    5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
    com.apple.iokit.IOUSBMassStorageClass    3.5.0
    com.apple.driver.AppleUSBMergeNub    5.2.5
    com.apple.driver.AppleUSBComposite    5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
    com.apple.iokit.IOUSBUserClient    5.2.5
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IO80211Family    500.15
    com.apple.iokit.IOAHCIFamily    2.2.1
    com.apple.iokit.IOEthernetAVBController    1.0.2b1
    com.apple.iokit.IONetworkingFamily    3.0
    com.apple.iokit.IOUSBFamily    5.4.0
    com.apple.driver.AppleEFIRuntime    1.6.1
    com.apple.iokit.IOHIDFamily    1.8.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    220
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    344
    com.apple.iokit.IOStorageFamily    1.8
    com.apple.driver.AppleKeyStore    28.21
    com.apple.driver.AppleACPIPlatform    1.6
    com.apple.iokit.IOPCIFamily    2.7.2
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 0 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3

    There have been a few reports on here where Corsair RAM seems to have caused users a lot of grief with crashes.
    The recommendation on here, mostly, is to only buy RAM from macsales.com or crucial.com as they guarantee their modules will work and offer a no quibble lifetime guarantee.
    I'd put the original RAM back in, return the Corsair chips for a refund and re-order from one of those two companies.
    http://eshop.macsales.com/shop/apple/memory/iMac
    http://www.crucial.com/

  • My laptop and kobo ereader have both been authorized with ADE yet I can't open ebooks in my ereader. A message pops up saying that my ereader is not authorized. What can I do?

    My laptop and kobo ereader have both been authorized with ADE yet I can't open ebooks in my ereader. A message pops up saying that my ereader is not authorized. What can I do?

    My laptop and kobo ereader have both been authorized with ADE yet I can't open ebooks in my ereader. A message pops up saying that my ereader is not authorized. What can I do?

  • When I place a clip in the timeline and try to watch it, the viewer says "Unrendered" and it will not show the clip

    When I place a clip in the timeline and try to watch it, the viewer says "Unrendered" and it will not show the clip. What do I need to do to fix this?

    Option 1: Render the clip in FCE then watch it.
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    -DH

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