My computer is authorized, but the song won't play
My 17" MacBook Pro has long been authorized to play music I purchased on iTunes. I have never had a single problem playing any music I purchased either on the MacBook or my Windows PC (before I had the MacBook).
Yesterday, I upgraded my OS from Snow Leopard to Mountain Lion. I had some strange problems with iTunes involving podcasts, but I got those straightened out. And again, no problems AT ALL playing music I purchased before the upgrade.
I just purchased a song from the iTunes Store using the MacBook. It downloaded and I attempted to play it. It pops up a window saying my computer is not authorized to play the song. I typed in my Apple ID and my password, and it said, "This computer is already authorized" and told me it was one of two computers of a possible five.
I again tried to play my song. Got the same pop-up.
In short: I just purchased the song on this computer and it WILL NOT ALLOW me to play it.
Help?
(iTunes is also updated to the latest version.)
Thank you, Niel. That worked, although it was touch and go there for a while as to whether it would let me download the song again. But when I tried to repurchase it, it let me.
Similar Messages
-
My Itunes opens on my PC but the songs won't play, I have no idea about what to do?
My Itunes opens on my PC but the songs won't play. I have no idea about what to do to resolve the issue. I appreciate any help. It is an HP computer about a year old running Windows 7.
Try forgetting the network, reboot your iPad and then try joining the network again.
Settings>WiFi>Your network name>Forget this network. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Go back to Settings>WiFi>Your network name>Enter your password>Tap Join.
If that doesn't work, reset network settings. Settings>General>Reset>Reset Network Settings. Reboot the iPad again. Go back to Settings>WiFi>Your network name>Enter your password>Tap join. -
I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.
Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim -
My computer is authorized to play my itunes purchased songs but it keeps prompting me to authorize one song that I purchased. Once I type in my login and password it tells me that the computer is already authorized but it still won't play the song
im having the same problem so how is this suppose to help
-
I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?
If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.
and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back? -
I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.
Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
Cheers,
GB -
HT3951 I downloaded an album and 2 of the songs won't play
I downloaded an album and 2 of the songs won't play and it's showing that the songs are fully downloaded. I have the latest version of itunes. If anyone knows what the problem is and how to fix it, please help!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those tracks and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song. How can I fix this?
Music>Songs>Select song>Swipe from left to right to delete.
-
Just bought a new album and one of the songs won't play, how do I get it to play?
Just bought a new album and one of the songs won't play, how do I get it to play?
What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store. -
I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?
Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W. -
I downloaded a george harrison album a year of more ago and now a few of the songs won't play any more. Does anyone know what I should do?
What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store. -
I downloaded an album and 3 of the songs won't play all the way through they cut out part way through and jump to another song. How can I re-download those 3 songs?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Maybe you are looking for
-
Hi Is is possiable to display the color palatte of developer during run time so that the user can chose the color for some fields based on his choice. null
-
Hi guys, I'd like to know how I can lock a consolidation process. I've working with an application which has 2000 as starting year. Since we have modified some rules for 2011, I do not want anyone to run a consolidation with the current rules, since
-
Is there a way to watch a dvd on an iPad?
Is there a way to watch a DVD on an iPad? Is there a device similar to a Kingston Wi-Drive that would play a DVD disc and allow it to be watched on an iPad? It seems doable, but I don't know of an available device. Any help would be appreciated.
-
Wm picking mix pallet from production & staging in high rack storage.
High rack storage is SU managed. I want that if I receceive 3 different material from 3 different production order how can I club them in one pallet & store them in high rack. We have activated wm pp interfaceso that TO is getting created for finishe
-
Do multiple bindings still causing issues for PowerPivot workbook in SharePoint 2013
Do multiple bindings still causing issues for PowerPivot workbook in SharePoint 2013 as they did in SP2010? Here is the link about 2010 issue : http://support.microsoft.com/kb/2712071