My computer is connected to the internet, but the itunes store keeps reporting an error message suggesting that the computer is not connected to the internrt
itunes store is suggesting that computer is not connected to internet, but computer is connected to internet
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US
Similar Messages
-
When I access the itunes store I get an error message saying that Itunes has detected a problem and has to be closed. The rest of Itunes is working fine... Any help?
There could be any number of items causing this. First off is do you have an active internet connection? If so have you tried rebooting you computer?
-
I am trying to download and install the newest OS update for my iPhone4. The install fails and I get an error message saying that my firmware is incompatible. What do I do to resolve this?
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
I have contacted Express Lane support but they couldn't help per se. The info provided didn't resolve the problem
I have internet but iTunes Store and Safari will not connect. Apparently the last contact I had with the store via my PC was on December 6th. Around that time I did install AVG Anti-virus 2012 and I have been reading threads over at AVG and it looks like AVG and Apple may be pointing at each other as the problem.
I need to upgrade to OS5 in order for my Apogee Jam to work properly - or so I've been told (no sound coming from my iPad2 or headphones).
I updated i Tunes Stores to 10.5.2.11.same prob here.something is wrong. cannot connect whatsoeve.
re-installed.checked firewall. all is fine.net working fine.but app store continuosly shows above err. -
I cannot connect to the apps stores. Whenever I download an app a message appears that cannot connect to iTunes. Please help.
iTune is not available in certain countries. You can check below.
http://support.apple.com/kb/TS3599 -
i can not restore my ipod ot my iphne because the message above pops up. please help.
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
Somebody can help?
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.
-
when accessing the itunes store it is showing error message not connected to internet. But computer is connected to internet. Plz I need help
Naomi Blewit wrote:
Hi,
I am going on iTunes and it is saying that I am not connected to the internet but I am. I was on iTunes last a few days ago. Please help...
iTunes is a program on your computer, it is not "the Internet". The fact that the program runs has no bearing on Internet connectivity.
Maybe if a little more information was supplied, like version of the Operating system on the computer and version of iTunes, then a little more assistance could be provided. -
This is not working for me. I tried the Windows 7 Resolution steps multiple times to no avail. Please help. I am obviously connected to the internet (as is iTunes Store).
I am connected to the internet through a Verizon Wireless card, that is my regular internet connection.I did all that HT1925 recommended and it was no help. My computer still won't recognize my iPhone. Often trying to start Apple Mobile Device Service fails with an error message that it starts and then stops immediately.
-
I made the mistake of resetting my iPod to factory defaults. Now it will only partially sync to my music library. I continually get an error message saying that certain songs are not authorized for my computer, although they are in the iTunes library on the computer and will play. It's these songs that won't transfer to the iPod. I have deauthorized and re-authorized the computer but no joy. Any ideas?
Hello there DesertRat71,
I was thinking that some of the songs in your library may have been purchased under a different apple id. You have already done the first thing I would have done by de authorizing and re authorizing. To verify this, highlight one of the songs that will not sync over and use File>Get Info. Here is the help menu link for it if you need it help://bookmark='https://help.apple.com/itunes/mac/11.0/help/index.html?localePa th=English.lproj#itns2937'
In the Summary section there will be an Apple ID entry. If it shows something different than what you are currently using then I recommend signing into the Apple ID it shows and authorizing the computer for that one as well.
All the best,
Sterling -
I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated! Thanks in advance.
Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
Every time I try to connect to the iTunes Store I get this error message
"iTunes could connect to the iTunes Store. The host is down.
Make sure your network connection is active and try again."
2011 2.3 GHz i5 Mac Mini
8GB ram
OS 10.7.2
iTunes ver 10.5.1
My internet connection is fine.
Anyone know how to fix this? Every reference I have found is old, nothing recent like Lion or newest ver of iTunes.
Help Please!Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
I'm trying to activate iMessage on my iPad 2 - I keep receiving an error message saying I need to check my connection even though I am already connected through wi-fi and the connection is strong. Please advise.
Possibly there's a firewall in the router. For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
You will need administrative access to the router. If a firewall is present, turn it off and test the iPod again. If it works, turn the firewall back on but weaken it a notch and test the iPod again. Repeat as required. -
I downloaded iTunes. I was going to put an MP3 lecture on iTunes so I could put it on our new iPad but I got the message:
"iTunes could not connect to the iTunes store. An unknown error occurred (-3212). Make sure your network connection is active and try again." I was able to get on this site so I know the connection is fine. Any ideas how to fix this?
Thanks.Hello Buck
If you are having issues with the iTunes store, check out the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Help! I'm getting the following error message:
"iTunes could not connect to the iTunes Store. An unknown error occurred (-3212). Make sue your network connection is active and try again."
I'm obviously connected to the internet since I'm typing this. What can I do to fix the problem? Thank you for your help!Hello Buck
If you are having issues with the iTunes store, check out the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Maybe you are looking for
-
Creation of multiple orders under one main order
Dear Ajay , Sir, I want to create a main AUC order suppose as 10004, How to create Sub-AUC orders under the Main AUC (10004) as below, order:100041: Bldg. and construction exp order:100042:Mfg. machineries cost order:100043:Galvinizing machinery c
-
Function modules for User check and Product search
Hi, Please give me the names of function module which are used for user login check, and Product search. Thanks, Devender V
-
DC cdependencies are not recognized on some developer's workplace
Hello, we setup the NWDI to work in a team of 5 people. We created several DCs with dependencies (Used DCs). The strange thing is that a DC build works on my NWDS. All dependencies are recognized and the public part jar files are included in the pare
-
Export-csv only generating the output only for single server
Hi Team, From the below script I'm unable to generate the single output file for all the condition. The script only giving the last server output, It's skipping the all the other servers in the file. $ScriptBlock = { param $Server,
-
I purchase an iPad Air about 4 weeks a go it has worked fine until today. When powered on the homescreen starts to shake, all other screens are fine. Does any one have a fix for this or is it a fatal flaw?