My computer is dying while on the charger, My computer is dying while on the charger
I have been having a problem with my computer as it is dying on the charger. The laptop will just shut down and I have to restart it. Sometimes it even resets the date and time. I am also having a problem off the charger as it will die after 15 minutes. It doesnt say the battery is dead, but it is shutting completely down. Any ideas?
Manufacturer: SMP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0103
Hardware Revision: 000a
Cell Revision: 0130
Charge Information:
Charge remaining (mAh): 2251
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 2294
Health Information:
Cycle count: 520
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12103
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x0085
Serial Number: 0x0079d661
Charging: No
Similar Messages
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What's wrong with my iPhone? I put it on the charger it's says it's charging but nothing happens and when I use it while it's charging it starts to die and stops at 1%
Please help
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my ipod is plugged in to a ac adapter or computer and it says it is not charging yet if I turn it all the way off and not turn it on it charges any ideas on how to charge it while its on?
If you are asking about an iPod Touch, then you might have better luck if you posted this in the iPod Touch forum.
https://discussions.apple.com/community/ipod/ipod_touch
B-rock -
My iPhone 4 died and I have tried charging it and plugging it into the computer, but nothing happens execpt the dead battery thing that pops up when you charge it when it's completely dead.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My phone 5 died and now it wont turn back on or seem to charge at all. I've tried several different charger cords and outlets. And all the phone will do is show the empty battery symbol. please help! Any suggestions are apprecaited!?! thanks
Hello Cooper,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am not able to open any app on my iphone. While i'm trying to open an app it just shake the screen and it does not open and remains in the same screen. It worked fine until I charged the phone this evening. After that suddenly I'm facing this. Please can anyone help me to recover this issue? pls!
This is covered in the basics section.
A restore loses nothing.
A restore does. If you are using the iphone as designed, then everything should be on your computer. -
when i plug in my ipod touch it goes to the battery witht he bolt under it the goes to the apple logo screen and after a while it will flash white like its trying to go to the lock screen but just restarts and restarts the process and keeps doing it. What should i do? Is there any way to fix it?
See if you missed anything here:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi guys well huge issue my Ipod 4th generation shuffle died and I tried to chrge it I plugged it into the USB port and the red light came on and after 5seconds turned off the whole Ipod is dead and I've tried in wall chargers as well that doesn't charge what should I do is there a solution or should I claim my warrenty and have it fixed??
Also my Itunes and computer won'r reconize it
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my Ipad is not charging, it started after the battery died while i was playing a game, when i tried charging its only flashing the apple icon and it switches off again, help PLIIZ
Not charging
1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush -
Macbook Pro retina display 13 inch 2014 model stopped charging. Charger LED also not on while plugged in. The battery fully drained off so the system can not be started but the system can detect the charger when earlier it was switched on before draining off the charge. Charger type magsafe 60W.
Once you have examined the power inlet on the computer for dirt, and made certain that the pins on the end of the MagSafe cord are free to move in and out to make contact, there is very little you can do yourself.
You will need to visit your Apple Store (FREE with appointment) or your Apple-Authorized Service Provider (policy varies). They work on these all the time and have good expertise and lots of spare parts to try to determine the problem. -
so i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button at the same time for it to restart. It started turning on with the apple symbol and then the screen went white. I kept trying to do the same thing but it wouldnt work. Eace time i did that the screen was a different color. I was yellow/white at one point, blue at another time and sometimes the color behind the apple symbol. It got really HOT and i just let it die. When it was dead i put it on a charger. once it got charged up it started turning on with the apple symbol. then it turned white again and then restarted without me touching anything. When it restarted it turned the blue again. i took it off the charger immediantly because i didnt want it getting as hot as it was before. ive tried every way i know how to fix it but not putting it in the computer because i dont want it to ruin the computer. Please help because i really dont want to get a new ipod. Ive read a lot about how to fix it here on apple but there all the same answer and it still doesnt work. Please respond ASAP! thank you! i could really use your help right now!
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
HT4060 My iPad 3(newest) doesn't charge when plugged into either outlets or the computer
My new iPad won't charge properly. It seems to taking Barry long time just to gain 1%
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
Old Mac died. Have PE 9 and while it installs I get a licensing problem I have the original discs and the serial. How do I fix this? I don't need the new version and I just want to use what I have already paid for. Error 213:5
Did you migrate over the data from your old computer? If so, there's probably something you brought over that knows it's not on the same hardware as before. In that case you need to run this:
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
and then go around and manually remove all the bits and bobs, not just from applications but also from hard drive>library>application support>adobe and from your username>library>preferences. Spotlight will not help you. You have to go looking on your own.
If that's not it--you just a message that you've used up your activations, you need activation support:
Activation & Deactivation Help
Start a chat session and they can get you straightened out. -
i am having major issues! this does not work i dont understand..does the ipod have to be off while pressing the buttons if so how is it possible if it is connected to the computer either way it turns on..and when i tried these steps while the ipod was on it still doesnt work it just asks me “slide to power off” please someone help me i just cant seem to put my ipod in DFU mode
To get the iPod in recovery mode and DFU mode you first have to turn the iPod off.
Just what is the problem you are tying to resolve?
Sometimes you have to let the battery fully drain if you can't turn the iPod off. After charging for at least hour try again. -
Let my battery die, plugged the adapter in but now it thinks it is charged.
My computer was fully charged when I let it sleep. I came back a few hours later to open my laptop when it died (my mistake). I plugged it back in to turn it on, it would start up but die again. I held the power button, it turned on but the charger icon says it is fully charged when it is not. It died a few minutes later. I am not sure if the charger is messed or if my battery is. The charger keeps saying it is charged but I know it is not. I have had this macbook for about 6 months and I do use is everyday so maybe it is the battery. Does that sounds right?
I think a lot of people use their Mac's everyday so after 6 months if yours is doing something like this it sounds like you have a battery issue. It'll still be under warranty so take it to an Apple Store and get your battery replaced, free of charge (i should imagine).
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